DevOps SRE Manager

About the Role:

We are looking for a seasoned DevOps SRE Manager with GCP as the primary cloud platform and AWS as secondary. The ideal candidate will be responsible for leading a DevOps team managing GCP-based infrastructure and a CloudOps/SRE team ensuring 24x7 uptime for critical services.

This role requires a strong technical background in DevOps & SRE, leadership and team management skills, and the ability to own customer relationships while ensuring seamless cloud operations.

The candidate should have hands-on expertise with Terraform, Kubernetes (GKE), Prometheus, and Grafana while possessing working knowledge of AWS. They will play a crucial role in managing customer expectations, ensuring timely project deliveries, and driving operational excellence.

Key Responsibilities:

1. DevOps Management (GCP-Focused Infrastructure)

• Own and oversee DevOps operations in a GCP environment using Terraform, Kubernetes (GKE), Prometheus, and Grafana.
• Ensure timely execution of DevOps tasks while optimizing infrastructure automation.
• Drive CI/CD pipeline enhancements and cloud security best practices.
• Enhance monitoring, logging, and alerting capabilities to improve system reliability.
• Optimize cloud costs, scalability, and security for long-term efficiency.

2. CloudOps / SRE Management (24x7 Support)

• Manage and guide a 24x7 CloudOps/SRE team responsible for uptime and incident response.
• Create and maintain rosters to ensure continuous 24x7 support coverage.
• Oversee incident management, RCA (Root Cause Analysis), and SLAs.
• Implement observability best practices using Grafana, Prometheus, and Opsgenie.
• Reduce manual intervention by promoting automation and self-healing infrastructure.

3. Leadership & Team Management

• Build and maintain strong customer relationships, ensuring clear and transparent communication.
• Lead and mentor a cross-functional team of DevOps and CloudOps/SRE engineers.
• Ensure team productivity, performance reviews, and professional growth.
• Drive continuous improvement through feedback, training, and best practices.

4. AWS (Good to Have)

• Maintain basic to intermediate AWS knowledge (IAM, EC2, EKS, S3, Lambda, CloudFormation).
• Assist in AWS networking, security, and infrastructure optimization when required.
• Provide support for AWS-based workloads where integration with GCP exists.

Technical Stack Expertise Required:

Primary (GCP-Focused DevOps & CloudOps):

• Cloud Platform: Google Cloud Platform (GCP) - Major, AWS-Minor
• Infrastructure as Code (IaC): Terraform
• Containerization & Orchestration: Kubernetes (GKE)
• CI/CD & Automation: Jenkins, GitOps, Ansible
• Monitoring & Observability: Prometheus, Grafana
• Incident & Alerting Tools: Opsgenie
• Big Data & Streaming Technologies: Kafka, Airflow, Druid
• AWS Services: IAM, EC2, S3, Lambda, CloudFormation, CloudWatch

Required Skills & Qualifications:

• B.Tech/B.E. graduate with 10-15 years of experience in DevOps, CloudOps, or SRE roles
• Prior experience in handling 24x7 operations and multi-cloud environments.
• Proven experience in managing DevOps & CloudOps/SRE teams, ensuring smooth operations.
• Hands-on expertise with GCP infrastructure, Terraform, Kubernetes (GKE), and CI/CD pipelines.
• Experience in incident management, RCA, monitoring, and alerting tools (Prometheus, Grafana, Opsgenie).
• Strong understanding of reliability engineering, automation, and cloud security best practices.

Nice to have

• Experience with Kafka, Airflow, and Druid in large-scale environments.
• Certifications: GCP Professional DevOps Engineer, AWS Solutions Architect, or Kubernetes certifications.
• Working knowledge of AWS cloud services, assisting in hybrid-cloud scenarios.