DevOps Lead - L1

Role Purpose :OC Admin

OpenShift Administration

Key Responsibilities:

1. KVM Administration:

o Manage and maintain KVM-based virtualization environments, including provisioning, monitoring, and troubleshooting virtual machines.

o Optimize KVM performance and ensure high availability of virtualized infrastructure. Implement security best practices for KVM environments.

2. OpenShift Administration:

o Deploy, configure, and manage OpenShift clusters in on-premises and hybrid cloud environments. Monitor and troubleshoot OpenShift workloads, ensuring high availability and performance.

o Manage OpenShift networking, storage, and security configurations. Perform upgrades and patching of OpenShift clusters and associated components.

3. Monitoring and Optimization:

o Implement monitoring solutions for KVM and OpenShift environments using tools like Prometheus, Grafana, or ELK Stack.

o Analyze system performance and recommend optimizations for resource utilization and cost efficiency.

4. Collaboration and Documentation:

o Work closely with development, DevOps, and operations teams to ensure seamless integration of infrastructure and applications.

o Document infrastructure designs, processes, and best practices for internal knowledge sharing.

To be successful in this role, you should meet the following requirements: (MAX 8 Points)

1. 7+ years of experience in IT infrastructure, with a focus on KVM virtualization and OpenShift administration.

2. Strong expertise in managing KVM hypervisors and virtualized environments.

3. Hands-on experience with OpenShift installation, configuration, and troubleshooting.

4. Solid understanding of containerization technologies (Docker, Kubernetes).

5. Experience with Linux system administration and shell scripting.

6. Familiarity with networking concepts, storage solutions, and security best practices.

7. Knowledge of CI/CD pipelines and DevOps practices.

Do

• Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications
  • Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement
  • Decide on the DevOps tool & platform and which needs to be deployed aligned to the customers requirement
  • Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly
  • Define & manage the IT infrastructure as per the requirement of the supported software code
  • Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration and monitoring
  • Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions
  • Ensure on boarding application configuration from planning to release stage
  • Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained

    
    Provide customer support/ service on the DevOps tools

    • Timely support internal & external customers escalations on multiple platforms
    • Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module
    • Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost
    • Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems
    • Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved
    • Provide knowledge transfer, sharing best practices with the team and motivate

      
      Team Management

      • Resourcing
        • Forecast talent requirements as per the current and future business needs
        • Hire adequate and right resources for the team
        • Train direct reportees to make right recruitment and selection decisions
      • Talent Management
        • Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness
        • Build an internal talent pool of HiPos and ensure their career progression within the organization
        • Promote diversity in leadership positions
      • Performance Management
        • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
        • Incase of performance issues, take necessary action with zero tolerance for will based performance issues
        • Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below
      • Employee Satisfaction and Engagement
        • Lead and drive engagement initiatives for the team
        • Track team satisfaction scores and identify initiatives to build engagement within the team
        • Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
        • Exercise employee recognition and appreciation