Devops Engineer

Your role spans designing CI/CD workflows, managing and automating cloud infrastructure (AWS/GCP/Azure), containerizing and orchestrating environments, enabling infrastructure as code, enhancing observability, and enforcing best-in-class security- all while collaborating across teams to power resilient and scalable deployments.

What Youll Be Doing

• Undertake ongoing management, maintenance and administration activity of remote server(s) for clients.
• Attend, manage and rectify technical support queries belonging to active managed hosting services contracts.
• Work on performance tuning, package pulling/installation, updates patch management, network and server management issues.
• Managing helpdesk/tickets and technical support operations for all clients along with planning of scheduled maintenance where ever required.
• Learn new technologies and convert them into customer solutions.
• Achieve successful onboarding of new clients onto the hosting infrastructure. Streamline deployment processes with automation to faster and secure deployment
• Diagnosing, troubleshooting, and rectification of various system resources, software components, or other network infrastructure related problems.
• Manage dedicated & virtual servers environment onboarding setups and assist applications deployments as-well-as migration.
• Mentoring Network and IT team on various aspects and maintaining ongoing assistance for all vital priorities.
• Constantly improve security practices, deployment and automation methodologies 
• Maintain Health check report of IT-Infrastructure, Break-down reports and other analytics as required by management.
• Accountable for compliance of ISO and other security standards

What Wed Love To See

• Design, implement, and maintain CI/CD pipelines using GitLab, GitHub Actions, or Jenkins.
• Manage deployments across AWS, GCP, and Azure environments.
• Provision and manage cloud infrastructure using Terraform/CloudFormation templates.
• Containerize and orchestrate workloads using Docker and Kubernetes (EKS/AKS/GKE).
• Set up monitoring, logging, and alerting (CloudWatch, Prometheus, Grafana, Site24x7, New Relic).
• Ensure cloud infrastructure security with IAM, network security groups, firewalls, and secrets management.
• Troubleshoot cloud and deployment issues, participate in on-call rotations.
• Collaborate with development teams for efficient build and deployment workflows.

Itd Be Great If You Had

• Experience with GCP or Azure platforms
• Prior exposure to client communication, especially over calls
• Ability to coordinate across multiple teams for resolving infrastructure issues
• Familiarity with DevSecOps tools like Snyk, Trivy, OpenVAS beyond basic usage
• Deep understanding of high-availability infrastructure setups and disaster recovery strategies
• Hands-on with performance optimization and cost-efficient architecture on cloud platforms