Destination Consultant

Job Description

Key Responsibilities: ● Engage with clients to understand their travel preferences, budget, and purpose of travel. ● Recommend suitable destinations, travel packages, and experiences tailored to individual needs. ● Create customized domestic and international travel packages including sightseeing, accommodation, and activities. ● Stay up to date on trending destinations, seasonal offers, and partner promotions. Prepare travel quotes and finalize itineraries based on client approval. ● Handle bookings for flights (GDS and LCC), hotels, transfers, cruises, and local tours. ● Coordinate with DMCs (Destination Management Companies), hotels, and suppliers to confirm arrangements. ● Issue air tickets, vouchers, and travel documents efficiently and accurately. ● Serve as the single point of contact for clients from inquiry through post-travel feedback. ● Provide pre-travel briefings and on-trip assistance. ● Proactively engage past clients with new offers, or personalized travel ideas to encourage repeat bookings. ● Resolve client issues or complaints with tact and professionalism. ● Maintain detailed records of all bookings and client communications. ● Work with internal teams to ensure visa documentation and insurance are processed in time. ● Coordinate invoicing and payment collection in line with company policies.