Need initiative-taking and meticulous travel agents for selling tours and packages in 18+ years established US based travel agency for India Operations Call Center at our two locations: Ahmedabad/Mumbai Branch Require: Minimum 3+ years professional travel agent experience REQUIRE working in NIGHT SHIFT to support US daytime operations FLUENT in ENGLISH Experience in Sabre or Amadeus or Galileo GDS is MUST Need expertise in building, implementing, and selling Air Itineraries, Tours and Packages across globe Familiar with US Markets and Non-US Markets including Europe, Africa, Middle East, East Asia, Asia, and Indian subcontinents Understanding and anticipating client needs and travel preferences Manage heavy phone volume and email conversations in English Ability to work independently as well as part of a team Building Marketing campaigns Accounting Experience a plus Outbound calls, correspondence, quoting, creating new accounts, reporting and special campaigns are part of the role Building relationships with new prospects, suppliers and collaborating closely with peers Negotiating unique deals with suppliers and studying competition in market Skills Required: GDS Experience Working knowledge of Microsoft Office Suite, especially Excel, Word, and PowerPoint Excellent written and verbal communication skills fluently in English Business acumen (business knowledge, competitor awareness, organization strategies) Professional, technical, and functional expertise on systems, department processes, and procedures Strong sales background which includes relationship management and a proven record of increasing business. Benefits: Promising salary with long term growth opportunity Night Shift Allowance Earn commissions on up-sales Yearly Bonus Paid Time Off This is a great company with growth potential and unlimited earnings potential. We are an equal employment opportunity employer.
Job Title: Travel Agent US Market (Night Shift) Locations: Ahmedabad & Mumbai Company: 20+ Year Established US-Based Travel Agency India Operations Call Center. We are seeking proactive, detail-oriented, and customer-focused Travel Agents to join our India Operations team. As part of our expanding US-market division, you will play a key role in selling global tours, air itineraries, and travel packages while delivering exceptional service to our US-based customers. Key Responsibilities Sell and manage international air itineraries, tours, and travel packages across the globe. Support US daytime operations by working in the Night Shift . Handle high volumes of phone and email communication with US customers. Understand and anticipate client travel needs, preferences, and budgets. Make outbound calls, send quotes, create new customer accounts, and manage reporting tasks. Build strong relationships with new prospects, suppliers, and internal teams. Negotiate competitive deals with suppliers and stay informed about market competition. Develop marketing campaigns to support sales and promotional activities. Accounting-related tasks (a plus). Required Qualifications Minimum 3+ years of professional Travel Agent experience. Mandatory: Experience with Sabre, Amadeus, or Galileo GDS Mandatory: Ability and willingness to work Night Shift. Fluent English communication skills (verbal & written) Strong experience in international markets including US, Europe, Africa, Middle East, East Asia, India, and other global destinations. Proven ability to work independently and collaboratively in a team environment. Ability to manage multiple tasks, deadlines, and customer expectations. Skills Required Proficiency in GDS systems (Sabre/Amadeus/Galileo). Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint). Excellent English communication skills. Strong sales background with a track record of increasing business and managing client relationships. Solid understanding of business fundamentals, competitor landscape, and organizational processes. Professional, technical, and functional expertise in travel operations. Benefits Competitive salary with night allowance and long-term growth opportunities. Attractive commission on upselling and beating thresholds Annual performance bonus. Paid Time Off (PTO). Why Join Us? Become part of a stable, well-established Accrediatiated company with tremendous growth potential and unlimited earning opportunities. We are proud to be an Equal Employment Opportunity employer.