Desktop Support Engineer

Company: Progressive Infotech Pvt Ltd

Role Name: - Desktop Support Engineer

Type of Job: - WFO

No of days : - 6 Days

Salary : 1 LPA -2.5 LPA Maximum

Location- bengaluru

Address: Location- Tower 5A, 1st Floor, Pritech Park SEZ, Bellandure Village, Outer Ring Road, Varthur, Bangalore - 560 037, Karnataka, Phone: +91 80 39467601

Address: 4th Floor, Prestige Terraces, 5/1 Union Street, Bengaluru, Karnataka 560001.

Desktop Support Engineer

• Handle incident and service requests, including ticket creation, updates, and closure.
• Provide walk-in support, system imaging, hardware troubleshooting, and device redeployment.
• Support new joiner onboarding, Wi-Fi, video conferencing setups, and executive-level support.
• Manage IT asset donations, disposals, secure data wipe (kill-disk), and IMAC activities (Install-Move-Add-Change).
• Participate in IT transitions, internal audits, project work, and VC setups.

Required Skills & Qualifications:

• Diploma in Electronics & Communication/Computer Engineering or a Bachelor's degree.
• L1: 2 years
• L2: 2 to 4 years of hands-on experience in IT support roles.
• Sound understanding of networking concepts, IT hardware, and AV/VC infrastructure.
• ITIL knowledge or certification is preferred.

If interested, please share your updated CV at ekta@progressive.in

Call: 9560621796