Desktop Support Engineer

Onactive Consulting

1 - 3 years

4 - 8 Lacs

Delhi Delhi India

Posted:2 days ago| Platform: Foundit logo

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Skills Required

Active Directory

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Manage and configure Windows servers, operating systems, and user workstations
Oversee and maintain network connectivity including routers, switches, firewalls, and Wi-Fi devices
Troubleshoot and resolve network performance and connectivity issues
Install, configure, and maintain networked printers and other peripheral devices
Ensure all printers are properly integrated and accessible across the network
Install, configure, and regularly update antivirus software across systems
Provide timely and effective technical support to end-users for hardware, software, and network issues
Document all technical support requests, resolutions, and system configurations
Maintain professionalism and ensure positive user experience during support interactions

Mandatory Requirements:

13 years of experience in IT support (networking, Windows systems, Office, printers, Wi-Fi, antivirus)
Completion of any 6-month IT course (e.g., hardware, networking, or systems)
Must have own conveyance for site or user visits
Ability to meet deadlines and provide excellent customer service under pressure
Capable of working independently and following instructions to complete tasks

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