Desktop Support Engineer 1

1 - 4 years

0 - 3 Lacs

Posted:7 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Position Name:

    L1 Desktop Support Engineer
  • Education Qualification:

    Diploma in Engineering or Graduate
  • Experience:

    1 to 4 Years
  • Location : Gift City, Gandhinagar

  • SHIFT TIMING : ROTATIONAL SHIFT

Desired Skills:

  • Excellent Hardware, Software and End-User Network troubleshooting skills
  • Hands on Experience in installing and configuring of Laptops, Desktops, thin clients and Workstation
  • Good understanding of AD Domain and Workgroup systems
  • Hands on experience on Windows 7, Windows 10 and Windows 11 Operating System installation and configuration
  • Hands on experience on software installation like MS Office, Outlook Configuration, CRM Client, Etc.
  • Account Management on Active Directory will be an added advantage
  • Knowledge of Asset Management will be an added advantage
  • Always ready to support on telephone, chat and email for faster resolution
  • Monitor, review and support open tickets within defined SLA
  • Excellent team player and self-motivated
  • Good verbal, written, and presentation skills

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