Role & responsibilities BDO RISE stands for round-the-clock international services for excellence and is dedicated to providing exceptional client service in the global economy to BDO USA. We are proud to deliver seamless client service, from 5 offices in India, in a span of 3+ years of proudly marking our presence in the Indian sub-continent. Our professionals continuously transform our approach by embracing future-oriented technology and focusing on quality. Our professionals leverage consistent best practices to delivery outstanding service and solutions. We are seeking an experienced Learning & Development (L&D) Manager with over 10 years of expertise in the field to join our dynamic team. The ideal candidate will have a strong background in content development and training delivery, specifically in behavioral programs and technical training programs. Experience in Core Business Services and Technology Training will be considered a significant advantage. The role requires proficiency in Instructional Design, as well as familiarity with tools such as Articulate 360 and Camtasia. He/She/They will work closely with the Learning Leader to drive the learning strategy through leveraging strategic relationships with the business and bringing in industry best practices. It will engage you to lead and execute the Learning & Development interventions and involves Program Management, Reporting, Stakeholder Management & Employee development, specifically including the following: Key Responsibilities: Content Development: Design and develop engaging and effective learning materials tailored to various audiences. Collaborate with subject matter experts to ensure content accuracy and relevance. Utilize modern instructional design methodologies to create impactful learning experiences. Training Delivery: Facilitate behavioral and technical training programs across the organization. Implement innovative training techniques to enhance learner engagement and retention. Evaluate training effectiveness and make continuous improvements based on feedback. Core Business Services & Technology Training: Develop and deliver comprehensive training programs that support core business services and technology, ensuring alignment with organizational goals. Create learning solutions that have a measurable impact on business and organizational goals, driving continuous improvement and success. Collaborate with business units to agree on evaluation criteria, training objectives, and proposals for identified needs, including the identification of appropriate external vendors or courses. Partner with IT and other departments to ensure training initiatives are aligned with organizational objectives and strategic priorities. Stay updated with the latest technology trends and incorporate them into training sessions to maintain relevance and effectiveness. Instructional Design & Tools: Apply instructional design principles to create structured and interactive learning modules. Utilize Articulate 360 and Camtasia to develop high-quality e-learning content. Ensure all training materials are accessible and user-friendly. Qualifications, Knowledge, Skills, and Abilities We are looking for a suitable candidate whose profile matches the following: Over 10 years of experience in Learning & Development, with a focus on content development and training delivery. Proven track record in designing and delivering behavioral and technical training programs. Experience in Core Business Services and Technology Training is highly desirable. Proficiency in Instructional Design and familiarity with Articulate 360 and Camtasia. Strong communication, presentation, and interpersonal skills. Ability to work collaboratively with cross-functional teams and stakeholders. Implement learning solutions, evaluate learning solution impact, and improve learning practices (processes, ways of working, methods, and tools) Drive high impact learning culture and experience working in virtual global environments Skills: Expertise in instructional design and adult learning principles. Proficient in using e-learning development tools such as Articulate 360 and Camtasia. Strong analytical and problem-solving skills. Ability to manage multiple projects and prioritize effectively. Excellent organizational and time management skills. Working experience in MS applications (specifically Excel, Word, and PowerPoint) Education: Post Graduate Degree (preferred)/bachelors degree in education, Human Resources, Business, or a related field. Preferred BBA or MBA degree. Preferred candidate profile
