Deserve Labs is a fintech company that specializes in providing innovative digital payment solutions for consumers and businesses. They focus on credit and finance technology.
Pune
INR 3.0 - 4.5 Lacs P.A.
Work from Office
Full Time
This is a short-term work contract for 3 months. There are NO sales targets, and we are hiring only for customer support. Salary Upto INR 40000/- per month plus performance-based incentive. Role & Responsibilities : The ideal candidates are those with at least one year of work experience in a voice call center in the US process and time zone who can provide excellent service by actively listening to customers calling from the US, understanding the purpose of their calls/emails, answering questions, resolving issues, and creating positive experiences for customers through inbound calls. Preferred candidate profile : 1. Higher Secondary Certificate, Diploma, or equivalent qualification. 2. One-Two years of customer service experience in a call center in the US time zone. 3. Proficient in using modern CRM systems with accuracy and speed. 4. Active listener with effective verbal and written communication skills. 5. Proficient in problem-solving, multitasking and time management. 6. Ability to handle a high volume of calls and emails efficiently. 7. Professional demeanor in all customer contacts. 8. Proven ability to memorize and recall knowledge. 9. Strong team player. Perks and benefits 1. Shift Allowance. 2. Overtime Allowance, 3. Pick up and drop by office cab 4. Meal (1 Meal in shift) and snacks. 5. Medical Insurance Cover IMPORTANT : THIS IS A SHORT-TERM WORK CONTRACT FOR 3 MONTHS, NO SALES TARGETS, WE ARE HIRING ONLY FOR THE CUSTOMER SUPPORT. SALARY UPTO INR 40000/- PER MONTH PLUS PERFORMANCE-BASED INCENTIVES. ONCE YOUR RESUME IS SHORTLISTED, THEN YOU MAY RECEIVE THE INTRODUCTORY SCREENING CALL DURING USA BUSINESS HOURS.
Pune
INR 3.5 - 4.5 Lacs P.A.
Work from Office
Full Time
Please read and answer the essential questions carefully to save your valuable time. THIS IS A SHORT-TERM WORK CONTRACT "FOR 3 MONTHS ONLY". There are NO sales targets. We are hiring only for customer support. Salary up to INR 40000/ per month plus performance-based incentives. Kindly read and reply to the essential questions carefully to save your valuable time. Role & Responsibilities : The ideal candidates are those with at least one year of work experience in a voice call center in the US process and time zone who can provide excellent service by actively listening to customers calling from the US, understanding the purpose of their calls/emails, answering questions, resolving issues, and creating positive experiences for customers through inbound calls. Preferred candidate profile : 1. Higher Secondary Certificate, Diploma, or equivalent qualification. 2. One-Two years of customer service experience in a call center in the US time zone. 3. Proficient in using modern CRM systems with accuracy and speed. 4. Active listener with effective verbal and written communication skills. 5. Proficient in problem-solving, multitasking and time management. 6. Ability to handle a high volume of calls and emails efficiently. 7. Professional demeanor in all customer contacts. 8. Proven ability to memorize and recall knowledge. 9. Strong team player. Perks and benefits 1. Shift Allowance. 2. Overtime Allowance, 3. Pick up and drop by office cab 4. Meal (1 Meal in shift) and snacks. IMPORTANT : This is a short-term work contract for 3 months, with no sales targets. We are hiring solely for customer support. The salary is up to INR 40000/- per month, plus performance-based incentives. IMPORTANT : Once your resume is shortlisted, you may receive the introductory screening call during U.S. business hours.
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