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Job Description

TCS is hiring DERM Professional!

Job Location – Mumbai

Experience Range – 10 to 15 Years

Job Description

§ To drive Data driven culture in operation by imparting various quality tools and methodologies trainings.

§ To ensure that the best in class client satisfaction rating is achieved by leveraging Delivery Excellence initiatives

§ To facilitate deployment of Quality management system(iQMS) including ISO and CMMi practices

§ To drive business process improvements leveraging Lean Six Sigma.

Primary Responsibilities:

§ Conduct Thought leadership workshops and develop continuous improvement roadmap for the associated client accounts.

§ Lead & mentor Process Improvement projects leveraging Lean Six Sigma methodologies to deliver targeted Business value and productivity improvements.

§ Build and develop competencies on Quality Management Systems, Lean Six Sigma and digital transformation techniques.

§ Drive innovation and automation projects to deliver award winning case studies in internal and external forums.

§ Drive effective No Surprise framework to ensure process risks are proactively identified and mitigated for the associated client accounts.

§ Effectively engage with clients and internal stakeholders to ensure Delivery Excellence Initiatives are effectively deployed and recognized.

Education/Certification/Experience Requirements

§ Overall 10+ plus years of work experience with proven expertise in business problem solving and delivering significant business value to the clients and internal stakeholders. Exposure to Service industry is must.

§ Should be able to demonstrate experience in practical application of Lean Six Sigma techniques, Automation, etc. Experience in deploying Data analytics, Machine learning, Artificial Intelligence would be an advantage

§ LSS Green belt must. QMS, Black Belt, Master Black belt, Agile, Digital competencies and PMP certifications would be an advantage.

§ Atleast 4 years of experience as Lean Six Sigma or Transformation professional for FAO, SCM, HRO processes is must.

§ Educational Requirements: MCOM, MBA in Finance, CA/ICWA or Engineering background with proven black belt or transformation expertise in FAO,SCM,HRO processes

§ Shift: Willing to work in all shifts (currently afternoon shift

Location
Mumbai
Job Function
BUSINESS PROCESS SERVICES
Role
Lead
Job Id
380935
Desired Skills
Quality Management

Desired Candidate Profile

Qualifications : BACHELOR OF COMMERCE, BACHELOR OF ENGINEERING, BACHELOR OF SCIENCE ( B.Sc Degree ), M.SC., MASTER OF BUSINESS ADMINISTRATION

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