Company Description Dentira is one of the fastest-growing, profitable healthcare startups that is revolutionizing clinic operations across multiple countries. Our flagship product transformed dental procurement by introducing the world’s first real-time price and product comparison engine for dental supplies in the US, Canada, Australia, and New Zealand. Building on this success, our latest innovation, the Lab Platform, streamlines case creation and management by seamlessly connecting clinics, intraoral scanners, and dental labs. We are also pioneering the use of advanced AI technologies to tackle complex challenges like Automatic Invoice Reconciliation, procedure cost prediction etc that can be applied across various healthcare verticals that we cater to. As we continue to expand, we are actively exploring adjacent verticals and new avenues for growth while strengthening our presence in existing ones. Our ambitious goal is to achieve over 10X growth within the next 3 years. We are seeking a Technical Support Engineer who’s ready to take on their next challenge. You’ll be responsible for the full customer life cycle, from the point of integration to becoming a lifetime partner. We are looking for a stand-out relationship-builder who can maintain an upbeat attitude in the face of adversity. Join us as we continue to redefine the healthcare supply landscape. Role Description This is a full-time remote role for a Technical Support Engineer at Dentira. The Technical Support Engineer will be responsible for providing technical support, troubleshooting issues, and offering exceptional customer support on a daily basis. Qualifications Graduate in Computer Science. Prior experience in technical support or debugging-focused projects/internships. Ability to read and understand code (for troubleshooting and deployment support) Hands-on experience with tools like Jira, MongoDB, and Postman Strong understanding of REST APIs and NoSQL databases (non-negotiable) Proficiency in Microsoft Excel – including VLOOKUP and Pivot Tables Strong written and verbal communication skills to handle both technical and non-technical customers Proactively identify customer needs and potential issues Monitor customer usage to provide insights and support product adoption Troubleshoot and resolve technical problems promptly and professionally Responsibilities You’ll combine technical expertise with customer-facing skills to support and innovate for Dentira customer Onboard customers, proactively identify customer needs and potential issues Monitor customer usage and provide insights to improve product adoption and value Provide technical guidance and support to customers, addressing their technical questions and issues Troubleshoot and resolve technical problems, ensuring smooth product implementation and usage
We are a US company and are seeking a detail-oriented and experienced Controller to lead our accounting operations. This role is responsible for closing the books on a monthly basis, managing tax filings, and ensuring the integrity of financial data. The ideal candidate will have a strong accounting background, hold a CPA or equivalent certification, and be proficient in QuickBooks and US accounting and tax laws. Key Responsibilities: Own and execute the monthly close process, ensuring timely and accurate financial reporting. Prepare, review, and submit financial statements in accordance with US GAAP. Coordinate and support income and sales tax filings, including gathering necessary documentation. Ensure compliance with local, state, and federal government reporting requirements and tax filings. Maintain and improve internal accounting processes and controls. Support audit and year-end financial processes. Provide financial insights and recommendations to management as needed. Qualifications: Bachelor’s degree in Accounting or Finance. CPA or equivalent certification required. Minimum 3 years of experience in accounting or finance (adjust as needed). Proficiency with QuickBooks is required. Experience in SaaS industry is required Strong understanding of US GAAP and tax regulations. Excellent attention to detail, organizational, and communication skills. Ability to work independently and meet deadlines.
Dentira is one of the fastest-growing, profitable healthcare startups, transforming clinic operations across multiple countries. Our flagship product revolutionized dental procurement with the world’s first real-time price and product comparison engine for dental supplies across the US, Canada, Australia, and New Zealand. Building on this, our new Lab Platform streamlines case creation and management by connecting clinics, intraoral scanners, and labs. We’re also leveraging advanced AI to solve complex challenges like automatic invoice reconciliation and procedure cost prediction solutions with broad applicability across healthcare. As we expand into adjacent verticals, our goal is to achieve 10X growth in the next 3 years. We're hiring a Customer Support Specialist to join our team! If you enjoy solving problems and are comfortable communicating in both French and English, this role could be a great fit. You’ll help onboard customers, resolve customer queries and support product use. Qualifications: A Bachelor’s degree with a good GPA Strong problem-solving and analytical skills Strong written and verbal communication skills in both English and French (non-negotiable). Excellent interpersonal skills for engaging with customers and internal stakeholders Responsibilities You’ll utilize customer-facing skills to support and innovate for Dentira customers. Onboard customers, proactively identify customer needs and potential issues Monitor customer usage and provide insights to improve product adoption and value Use your French language skills to address and resolve queries from customers who prefer to communicate in French.