Dental Receptionist cum Assistant

Clinic Timing is 9.30am to 1.30pm and 5 pm to 10pm.

Role of a Dental Receptionist

(Front-desk, patient-facing & administrative)

Main Duties

• Patient Scheduling – Book, confirm, and reschedule appointments.
• Front Desk Management – Greet patients, check them in/out, maintain a welcoming environment.
• Billing & Payments – Handle payments, issue receipts, manage insurance claims & pre-authorisations.
• Records Management – Maintain patient files (paper/electronic), update demographic & medical history forms.
• Communication – Answer phone calls, emails, text reminders; follow up for recalls or pending treatments.
• Coordination – Liaise between dentist, dental assistant, lab, and patients for smooth workflow.
• Compliance – Maintain confidentiality (HIPAA/Indian regulations), ensure consent forms are signed.
• Inventory of Office Supplies – Track and order stationery & front desk materials.

Role of a Dental Assistant

(Clinical support inside operatory + some admin help)

Main Duties

• Chairside Assistance – Prepare operatory before treatment, pass instruments, suction, mix materials.
• Patient Preparation – Seat and drape patient, explain procedures, ensure comfort.
• Instrument Care – Clean, sterilise, and arrange instruments & trays.
• Radiography – Take intraoral X-rays (if certified) and develop or upload them to software.
• Lab Work – Pour models, trim casts, send/receive lab cases.
• Infection Control – Disinfect surfaces, manage biohazard waste, maintain asepsis protocols.
• Inventory Control – Monitor & reorder dental materials.
• Post-op Instructions – Give instructions to patients after treatment as directed by dentist.
• Documentation – Assist in charting procedures or updating notes in software.

Job Type: Full-time

Pay: ₹14,000.00 - ₹17,000.00 per month

Ability to commute/relocate:

• Kharghar, Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Required)

Work Location: In person