Delivery Operations Representative

Project Role : Delivery Operations Representative
Project Role Description : Deliver or support delivery of contracts and programs. Assign and manage work assignments of contract team. Manage service delivery quality and cost.
Must have skills : Infrastructure Service Management
Good to have skills : NA
Minimum 0-2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As a Delivery Operations Representative, you will engage in a dynamic work environment where you will be responsible for assigning and managing work assignments. Your typical day will involve driving people management activities for the delivery team, ensuring that service delivery quality and cost are effectively managed. You will collaborate with team members to enhance operational efficiency and contribute to a positive workplace culture. Roles & Responsibilities: - Expected to build knowledge and support the team. - Participate in Problem Solving discussions. - Assist in the coordination of daily operations to ensure smooth workflow. - Contribute to the development of best practices for service delivery. - Support team members in achieving their performance goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Infrastructure Service Management. - Good To Have Skills: Experience with service delivery frameworks. - Familiarity with project management methodologies. - Understanding of quality assurance processes. - Ability to analyze service delivery metrics for continuous improvement. Additional Information: - The candidate should have minimum 0-2 years of experience in Infrastructure Service Management. - This position is based at our Bengaluru office. - A 15 years full time education is required.