Delivery Executive - Mumbai Mumbai

Join our dynamic team and be part of a company that values innovation, collaboration, and growth. At our company, we believe in empowering our employees to reach their full potential through continuous learning and professional development. We offer a supportive work environment where your ideas are valued, and your contributions make a real impact. Whether you're just starting your career or looking to take the next step, we provide opportunities across various disciplines. Join us to work on exciting projects, embrace new challenges, and grow with us. Discover your future with us today!

As ever, we anticipate a high volume of applications and are unable to reply to all individuals. Share your resume on [email protected]

We’re Hiring: Delivery Executive

Location: Mumbai | Job Type: Hybrid Mode

Are you passionate about delivering on time and ensuring customer satisfaction? Join our dynamic logistics team as a Delivery Executive and be the face of our brand!

Training Delivery and Batch Management

• Planning, Organizing, and Executing Technology Delivery Programs
• Capturing Screenshots of the session
• Sending the feedback link to participants
• Ensuring the timely provision of learning resources like cloud passes and MOCs
• Follow up on curriculum delivery daily
• Ensuring the timely execution of assessments in deliveries
• Ensuring timely completion and quality verification of Content development assignments

• • Taking handover from sales about batch requirements
  • Connecting with the customer for SPOC responsibilities
  • Preparing and sharing Batch intimation details with the Faculty before the session

• • Creating SLA report - GPA
  • Assessment Correction
  • Technical query support

• • Creating reports on delivery SLA, Competency, and Delivery for AVP Delivery and AVP Technology

• • Finalize the delivery plan with all required details
  • Finalize the tracking sheet with all required details
  • Tracking the execution of the project
  • Ensuring timely report creation and submission for the project
  • Daily update on curriculum delivered
  • Ensuring timely assessment execution
  • Tracking report with weekly graph of all participant marks
  • Escalation of issues or concerns from the Consultant to Sales and Delivery – Asst. Manager Operations
  • Updating the Consultant about the discussed and agreed-upon changes
  • Communicate with the client for clarification
  • Weekly Review with AVP Delivery

• • Understanding the technology plan from AVP Technology
  • Planning and Monitoring competency execution
  • Ensuring the timely delivery of artefacts for competency
  • Coordination between PH/TL and the consultant for evaluations
  • Competency release management
  • Creating and submitting Competency Reports

• • Understanding the induction plan from the Practice Head
  • Planning and Monitoring induction execution
  • Ensuring the timely delivery of artefacts for inductees
  • Coordination between PH/TL and the inductee for evaluations
  • Creating and submitting Induction Reports