Company Description Definedge is a dynamic company offering integrated financial services with a strong emphasis on transparency and integrity. Our team consists of talented market analysts, trade strategists, and software professionals with deep domain expertise and extensive experience in technical analysis for trading. We are dedicated to demystifying and simplifying trading with our innovative charting techniques. Our flagship product, "TradePoint," is a trusted software for Technical Analysis and Noiseless Charting. Our key services include Training on Stock Market Analysis, Investment Advisory, and Financial Software, all aimed at helping clients make the best financial decisions for a secure future. We are headquartered in the Pune/Pimpri-Chinchwad Area. Role Description This is a full-time, on-site role for a Chat and Email Support Specialist located in the Bavdhan - Pune. The Chat and Email Support Specialist will be responsible for providing exceptional customer service through chat and email support, addressing client queries, resolving issues, and maintaining records of customer interactions. The role involves collaborating with other teams to ensure timely resolution of customer concerns and contributing to the development of support resources. Qualifications Excellent Communication skills and Phone Etiquette Graduate from any stream. Administrative Assistances and Clerical skills Executive Administrative Assistance and Computer literacy Ability to multitask and handle a fast-paced work environment Strong problem-solving abilities and attention to detail Previous experience in customer service or support roles is a plus Bachelor’s degree in a relevant field is preferred Must have: Excellent Communication skills and Phone Etiquette Should be able to work from office - 6 days a week. Compensation: 15K - 20K
Company Description Definedge is committed to transparency and integrity in all our services. We specialize in financial services offering innovative tools for trading, wealth management, and financial planning. Our flagship product “TradePoint” is highly trusted for Technical Analysis and Noiseless Charting, providing precise one-dimensional charts and unique features. We provide training, investment advisory, and financial software to help clients make informed financial decisions. Our team consists of talented market analysts, trade strategists, and software professionals who deliver incremental value and benefits to clients. Job Responsibility :- This is a full-time on-site role for a Human Resources Executive located in Bavdhan - Pune. The Human Resources Executive will be responsible for managing HR operations, employee relations, and implementing HR policies. Day-to-day tasks include handling recruitment processes, coordinating employee onboarding, managing payroll, and ensuring compliance with labor laws. The role also involves addressing employee concerns, organizing training programs, and fostering a positive workplace environment. Requirements :- HR Operations and HR Policies skills HR Management and Human Resources (HR) skills Employee Relations skills Excellent interpersonal and communication skills Strong organizational and multitasking abilities Knowledge of labor laws and regulations Bachelor's degree in Human Resources, Business Administration, or related field Experience in the finance industry is a plus Intrested candidate do mail your CV to hr@definedge.com