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0.0 years
6 - 10 Lacs
India, Bengaluru
Work from Office
Collections Manager PRIME VISHWAAS Collection Job Responsibilities: Candidate will handle collection for traditional for UP/UK. Candidate will be responsible for the numbers and losses of the state. Candidate will ensure to maintain the processes of the state and ensure that the process is followed by the team. Candidate will responsible to hire/complete the team in state. He will ensure the proper distribution of the state i.e. teams & vendors. He will handle the vendor management for the state.
Posted 2 weeks ago
4.0 - 10.0 years
5 - 8 Lacs
Bengaluru
Work from Office
Roles and Responsibilities : Manage a team of collectors to achieve daily, weekly, and monthly targets for debt recovery. Develop and implement effective strategies for collections, including negotiation techniques and legal action when necessary. Analyze data to identify trends and areas for improvement in the collection process. Ensure compliance with regulatory requirements and internal policies related to debt management. Job Requirements : 4-10 years of experience in collections or debt management industry. Strong knowledge of collection management principles, practices, and regulations. Excellent writing skills for drafting letters, reports, and other documents related to collections.
Posted 2 weeks ago
4.0 - 9.0 years
3 - 6 Lacs
Valsad, Vapi, Surat
Work from Office
Job description Role & responsibilities Scope of work area - Surat (Adajan), Vapi and Valsad. Handling Collection portfolio Team, Handling NPA Cases of vehicle loans (preferably Two Wheeler Loans) Handling team of callers, Field Executives, ceasing agency co-ordination Managing Quality TAT. Should be good in data analysis, report making. Planning and executing collection on a monthly basis to achieve collection efficiency To monitor team performance periodically. To Guide and lead the team towards achieving monthly targets. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases analyzing the problem. Ensured timely service delivery as well as collections from the clients within the stipulated credit period while managed the distribution system of the company and maintained smooth operations across the units. Maintaining Reports Database. Interested candidates can send their resume to: dhwanid@manbafinance.com For more info, contact us at: 8657020233
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
maharashtra
On-site
The Business Analysis Manager-Debt Management, within the Debt Management-Flows department, is responsible for overseeing the collections process for assigned debts. This role involves forecasting costs and NCL for retail products, conducting scenario and gap analysis, and closely monitoring specific portfolio buckets. The Manager is tasked with setting and achieving targets from both agencies and in-house teams, while ensuring compliance with collection processes and legal requirements. Additionally, the Business Analysis Manager-Debt Management is expected to proactively recommend process enhancements to enhance service efficiency and quality. They play a key role in identifying opportunities for process and policy improvements across the Retail Banking business to drive operational efficiencies and deliver high-quality customer service. Collaboration with internal stakeholders is essential to leverage in-house synergies for optimal outcomes. Education Qualification: - Post-graduation: CA/ MBA (finance) Experience: - 1 to 5 years,
Posted 2 weeks ago
5.0 - 10.0 years
0 Lacs
karnataka
On-site
The role of an Area Debt Manager Flows - Rural Assets in the Debt Management department involves managing a team and coordinating operational recovery activities for an area credit portfolio in the assigned territory. The primary responsibility includes administering corporate policies and procedures to minimize front delinquencies. It is crucial to work closely with the legal team to receive sound legal advice on managing delinquencies faced by the company. The role holder has end-to-end collection responsibilities for the allocated area, contributing to the bank's larger organizational objectives and directly impacting financial institution budget planning. Responsibilities of the Area Debt Manager include handling collections for specific products, ensuring collection efficiency and cost-effectiveness, tracking and controlling delinquency levels, reviewing account allocations and collection targets, following up with default customers, and ensuring adherence to legal guidelines by collection agencies and executives. Setting productivity parameters, monitoring performance against them, ensuring adequate manpower availability, conducting background checks on appointed agencies, collaborating with the legal team for legal actions, building relationships with key clients, and strategizing for timely collections are key responsibilities. The ideal candidate for this role should have a graduation degree with 5 to 10 years of experience in collections.,
Posted 2 weeks ago
5.0 - 9.0 years
10 - 12 Lacs
Hyderabad
Work from Office
In this role, you will lead a team to drive soft bucket collection for the assigned product and territory, focusing on maximizing revenue collection efficiency, minimizing defaults, and achieving optimal collection management outcomes. Required Candidate profile Minimum 5 years of collection experience with 2 years of team handling and agency management. Well versed and hands on with collection analytics and MIS for data management.
Posted 2 weeks ago
1.0 - 5.0 years
3 - 6 Lacs
Pune
Work from Office
O2C Collection - Good understanding of Order to Cash cycle, strong experience in customer collection, working experience in GETPAID tool will be a plus Functional knowledge First point of contact for client engagement / escalation management. Identify and work towards improvements projects resulting in process efficiencies Collectors: Voice calling Dispute Management Customers account Reconciliation Customer Query Resolution Customer Account Management (Follow up on payment of open balances) Update and maintain accurate records of collection activities Refund process Collection report Query response (Customer / Collection manager / Credit controller) Process improvement methodology Has process improvement acumen. Account Management: Knows the counterparts at client side and maintains a supportive and professional relationship with them Maintains a communication channel to report regular issues and highlight the exceptions Customer Orientation: Ability to understand client expectations and requirements Strives to adhere and improve performance on SLAs and deliverables to customer, including ownership of solution oriented, effective communication of issues raised, findings and proposed resolution Ability to maintain relationships with relevant line manager or counterparts or Stakeholders Customer Orientation: Understands to the expectations from own role to ensure delivery on client expectations; delivers accordingly Responds to any changes, alterations, customer requests and escalates as required Solution oriented, effective communication with customers on issues raised, findings and proposed resolution. Is mindful of customer feedback, voice of customer - coordinates on action plans to address issues Accountability : Has complete clarity about expectations from self, measurable of the same and own role; delivers upon these Collaboration and Teamwork: Understands and works towards the common goals of the organization rather than getting confined to own silo Resolves conflicts at his or her level; escalates if required. Displays good collaborative spirit Does not resist change management Addresses problems and finds solutions by working within and between WNS teams, including consultation with and or escalation to other towers when required. Analytical Thinking and Problem Solving: Identifies anomalies, errors, and aberrations in output dives into problem areas to identify root causes and attempts to apply a range of contexts and scenario to identify possible causes of the aberrations and identifies solutions Proposes and supports implementation of process improvements Communication skills: Participates actively in team meetings; articulates thoughts clearly Listens with attention and builds own understanding Demonstrates requisite verbal and written communication skills SAP Mandatory Qualifications B com M com MBA Finance Job Location
Posted 2 weeks ago
0.0 - 3.0 years
2 - 3 Lacs
Kolkata
Work from Office
Job Description Title Collection Officer-Cards Flow Designation* Sales Officer Primary Responsibilities: Credit Card Resolutions & Rollbacks. Meet Business Resolution & Rollback Targets. Capture Accurate Feedback , Reason codes & Trails in collection system. 100% Coverage on allocated accounts. Increase & Provide appropriate Attempt Intensity on Allocated Accounts. Coordinate with Field executive / Cbsl staff for field followup.
Posted 2 weeks ago
3.0 - 8.0 years
5 - 9 Lacs
Kolhapur
Work from Office
About The Role Description for Internal Candidates le Graduate Min 2- 5 years of experience in collections. Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed
Posted 2 weeks ago
2.0 - 7.0 years
3 - 8 Lacs
Bengaluru
Work from Office
Posted 2 weeks ago
0.0 - 3.0 years
0 - 3 Lacs
Indore, Bengaluru
Work from Office
Roles and Responsibilities : Manage debt recovery through effective communication with customers, negotiation, and legal action when necessary. Conduct field collections by visiting clients' premises to collect outstanding payments. Develop and implement strategies for improving collection rates and reducing delinquencies. Maintain accurate records of all interactions with customers and updates on payment status. Job Requirements : 0.6-3 years of experience in loan collection or related field (e.g., debt management). Strong knowledge of debt recovery processes, laws, and regulations. Excellent communication skills for negotiating with customers over phone calls or face-to-face meetings. Ability to work independently in a fast-paced environment with minimal supervision.
Posted 2 weeks ago
1.0 - 6.0 years
6 - 10 Lacs
Lucknow
Work from Office
Collections Manager - Support Services-Collection Daily DRR Door to door visit Daily customer follow up Target v/s achievement Monitoring of collection agency
Posted 2 weeks ago
7.0 - 9.0 years
14 - 19 Lacs
Jalandhar, Ludhiana, Patiala
Work from Office
Job Description Business Title Associate Manager - Treasury Operations Global Job Title Sr Anl Finance Treasury Global Function Business Services Global Department Bunge Business Services Organizational Level Reporting to Manager - Treasury Size of team reporting in and type Role Purpose Statement Founded in 1818, the company is headquartered in White Plains, New York. Bunge has implemented a Shared Services Center in Chandigarh, India to support Asia Pacific operations in areas of Finance & Accounting, Trade Operations and Treasury. The Executive is responsible for performing Cash & Debt management activities supporting Treasury operations, which services the Asia Pacific / Europe / US operations for Bunge Group. In addition, the Executive is also responsible for supporting Officers in transaction processing & issue resolution Main Accountabilities Key Responsibilities Cash & Debt management, cash planning and forecasting Manage FX Settlements of multiple currencies for various countries/geographies Processing manual FX Payments & Sign-off Preparation & analysis of FX unhedged exposure Calculation of MTM on Hedges & Derivatives Securitization Preparation of debt forecast and its variance analysis (planned v/s actuals) & commentary Identify & prepare funding/ repayment requirements as required. Monitoring and managing the organization s bank relationships and liquidity management Prepare and submit Debt/FX/Investments etc. reports and submit to Federal Authorities of that country. Monitoring and Review the Inter-co loan balances and its interest, commitment fees, other charges and charge to respective entities of the company Prepare & submit Indebtedness report as per defined schedule Liaising with senior management across the organization Monitor and reconcile bank accounts Involving in KYC process of banks, bank-mandates, account opening & closure etc. of multiple countries, e-banking portal admin activities Team management and stakeholder management Supporting the month end process where necessary Additional responsibilities: Stakeholder management and process governance, conducting and holding stakeholders review meetings Resolve queries within defined timelines Manage a team of finance professionals, providing guidance, coaching, and mentoring to support their professional development. Collaborate with other departments, including accounting, legal, and risk management, to ensure that financial policies and procedures are consistent with the company s overall goals and objectives. Support Officers in performing Cash & debt management accounting & reporting Provide reports and run queries to assist APAC/Europe/US Finance Team in period end closing process Identify ideas for process improvement utilizing industry leading practices Handle exceptions generated, perform root cause analysis to resolve current issues and act proactively to avert potential issues in future Provide all information, documents and reports for audit. Post the audit; take steps as per corrective action plan drafted by the Team Leader. File and archive relevant documents Knowledge and Skills Behavior Use knowledge of Bunge s business, structure and strategy to develop innovative solutions to improve results or eliminate problems. Build partnerships, appropriately influence to gain commitment, foster talent and coach others to grow in current or future roles.. Drive results through high standards, focus on key priorities, organization, and preparing others for change. Technical Good knowledge of concepts and procedures related to Cash & debt management accounting & reporting Independent and meticulous with figures Experience of KYC, account opening and closure with banks Strong written & oral communications skills in English. Knowledge of Asia languages added advantage. Strong problem solving & organization skills Excellent computer skills and competency in Microsoft Office (Word, PowerPoint, Excel, Outlook) Experience in ERP/ Accounting systems/SAP/Online Banking Portals Education & Experience 7-9 years of work experience in treasury operations & cash management Ability to provide high quality level of customer service of FX/ Hedges / M2M Dealt in multiple currencies of FX, FX exposure reporting Good understanding of hedges, SPOT, Forward, M2M Experience in Agribusiness/Commodity trading industry preferred Minimum Education Qualification Graduation Ability to work independently, efficiently and deliver high quality output under time pressure Experience in managing people and processes through a sustained period of change
Posted 3 weeks ago
3.0 - 5.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Responsibilities: * Manage loan portfolio from initial stages to recovery * Monitor delinquency rates and implement strategies to improve * Lead collections team in achieving targets
Posted 3 weeks ago
2.0 - 7.0 years
3 - 5 Lacs
Hyderabad, Kakinada
Work from Office
The role bearer has the responsibility to plan, organize, direct and oversee the activities of the department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI (Equated monthly instalment) from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank. Roles & Responsibilities: Responsible for managing and undertaking collections process for debts that have been assigned. Regularly track the portfolio for specific buckets for the assigned area. Track & control the delinquency of the area, Bucket-wise & DPD (Days Past Due) wise and focus on non-starters. Responsible to allocate and achieve targets from agencies/ in house team. Regularly follow up with the default customers. Ensuring adherence to collection process and legal guidelines. Tracing out absconded default customers and initiate recovery process. Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases. Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report (Management Information System), reviewing of collection feedback on daily, weekly & monthly basis
Posted 3 weeks ago
4.0 - 9.0 years
15 - 19 Lacs
Kurnool
Work from Office
As a Collection Manager for the DSMG vertical, you will be responsible for managing early and mid-stage delinquency (flow buckets) in emerging cities, focusing on resolution through structured follow-up and customer engagement. Key Responsibilities: Monitor and manage collections in 190 DPD (flow buckets) for assigned locations and portfolios. Ensure timely follow-ups and resolutions to control roll forwards and minimize delinquency. Allocate cases efficiently to field executives/agencies and monitor productivity. Conduct skip tracing and field visits for unreachable customers when required. Liaise with tele-calling, legal, and recovery agencies for coordination and case closure. Ensure adherence to RBI fair practices code and Tata Capitals ethical recovery guidelines. Prepare collection dashboards and performance reports to highlight key risk areas. Coordinate with sales and credit teams for restructuring or resolution of high-risk accounts. Drive field performance through regular reviews, on-ground audits, and training. Requirements: Graduate with 3-6 years of experience in retail collections (flows preferred). Strong knowledge of collection strategy, skip tracing, and field management. Familiarity with local language, geography, and customer behavior in emerging cities. Good communication, negotiation, and conflict resolution skills. Willingness to travel extensively and work under pressure to meet targets.
Posted 3 weeks ago
3.0 - 6.0 years
6 - 11 Lacs
Noida
Work from Office
Major Deliverables: Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket) Ensure that the NPA's are kept within assigned budget and active efforts are made to minimize it. Increase the fee income / revenue and develop initiatives to control and reduce the amount of vendor payouts. Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers. Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters. Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT. Build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow with critical/complex customers to identify reasons for defaulting. Represent the organization in front of legal/ statutory bodies as required by the legal team and ensure that the collection team adheres to the legal guidelines provided by the law in force. Allocate work to the field executives and ensure that all the agencies in the location perform as per defined SLA, ensuring payments and audit receipts get deposited within the defined SLA. Ensure that there is adequate Feet on Street availability area-wise /bucket-wise/ segment-wise and obtain daily updates from all collection executives on delinquent portfolio & initiate detailed account level review of high-ticket accounts. Ensure compliance to all Audit / Regulatory Bodies as well as policies and procedures of the company.
Posted 3 weeks ago
3.0 - 6.0 years
8 - 11 Lacs
Hyderabad
Work from Office
o Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket)o Ensure that the NPA's are kept within assigned budget and active efforts are made to minimize it. o Increase the fee income / revenue and develop intiatives to control and reduce the amount of vendor payoutso Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers.o Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarterso Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT o Build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow with critical/complex customers to identify reasons for defaultingo Represent the organization in front of legal/ statutory bodies as required by the legal team and ensure that the collection team adheres to the legal guidelines provided by the law in forceo Allocate work to the field executives and ensure that all the agencies in the location perform as per defined SLA, ensuring payments and audit receipts get deposited within the defined SLA. o Ensure that there is adequate Feet on Street availability area-wise /bucket-wise/ segment-wise and obtain daily updates from all collection executives on delinquent portfolio & initiate detailed account level review of high ticket accountso Ensure compliance to all Audit / Regulatory bodies as well as policies and procedures of the company Qualification : Post Graduate/Graduate in any discipline
Posted 3 weeks ago
2.0 - 7.0 years
2 - 6 Lacs
Kolkata
Work from Office
Core Responsibilities: o Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket) o Ensure that the NPA's are kept within assigned budget and active efforts are made to minimize it. o Increase the fee income / revenue and develop intiatives to control and reduce the amount of vendor payouts o Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers. o Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters o Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT o Build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow with critical/complex customers to identify reasons for defaulting o Represent the organization in front of legal/ statutory bodies as required by the legal team and ensure that the collection team adheres to the legal guidelines provided by the law in force o Allocate work to the field executives and ensure that all the agencies in the location perform as per defined SLA, ensuring payments and audit receipts get deposited within the defined SLA. o Ensure that there is adequate Feet on Street availability area-wise /bucket-wise/ segment-wise and obtain daily updates from all collection executives on delinquent portfolio & initiate detailed account level review of high ticket accounts o Ensure compliance to all Audit / NHB /IRB regulations as well as policies and procedures of the company Job Qualifications: Graduate : Yes Masters/Postgraduate: Optional
Posted 3 weeks ago
4.0 - 8.0 years
7 - 11 Lacs
Mumbai
Work from Office
o Handle collections for the assigned area and achieve collection targets on various parameters like resolution, flows, credit cost and roll rates (depending on the bucket)o Ensure that the NPA's are kept within assigned budget and active efforts are made to minimize it. o Increase the fee income / revenue and develop intiatives to control and reduce the amount of vendor payoutso Conduct asset verifications and possession as per SARFESI / Section 9 process through court receivers.o Track & control the delinquency of the area (Bucket & DPD wise) and focus on nonstarters o Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TATo Build relationships with key clients to ensure timely collections are made and monitor defaulting customers by ensuring regular follow with critical/complex customers to identify reasons for defaulting o Represent the organization in front of legal/ statutory bodies as required by the legal team and ensure that the collection team adheres to the legal guidelines provided by the law in forceo Allocate work to the field executives and ensure that all the agencies in the location perform as per defined SLA, ensuring payments and audit receipts get deposited within the defined SLA. o Ensure that there is adequate Feet on Street availability area-wise /bucket-wise/ segment-wise and obtain daily updates from all collection executives on delinquent portfolio & initiate detailed account level review of high ticket accountso Ensure compliance to all Audit / Regulatory bodies as well as policies and procedures of the company Qualification : Post Graduate/Graduate in any discipline
Posted 3 weeks ago
2.0 - 4.0 years
4 - 6 Lacs
Hyderabad
Work from Office
This role is responsible for achieving the collections target in the assigned area while ensuring that SOPs and legal norms are followed as per process and organizational policy Core Responsibilities: o Ensure to manage assigned portfolio to achieve expected resolution o Ensure trail/feedback needs to be update in system and report to respective stakeholders o Ensure NPA reversals and Write off recoveries should be resolve through personal visits o Ensure timely initiation and execution of legal tool: Warrants execution under Section -138/ Section -25, Timely execution Sarfaesi. o Ensure coordination with Legal team/Lawyers for timely filing of Sec 14 and obtaining DM orders & Enforcement of agents for timely and smooth possessions.. o Ensure customer satisfaction through quick resolution of customer issues and complaints and by personal visits on assigned customer; Applicant / Co applicant and Collateral Properties. o Ensure proper visit allocation needs to be done on prioritisation basis value , demography and payment pattern o Drive resolution through personal visits to achieve set target. o Ensure trail/feedback should be manage in M Collect and Delinquency file should be monitor on regular basis. o Ensure Collection and deposition of customers payment in respective accounts within timeline. o Ensure customer satisfaction by ensuring quick resolution of customer issues within specified TAT o Collaborate with X team members and other functions. o Ensure compliance to all Audit / NHB /IRB regulations as well as policies and procedures of the company Education: Graduate Desired Experience: Minimum 2 to 4 years in the field.
Posted 3 weeks ago
5.0 - 10.0 years
8 - 13 Lacs
Kalburagi, Mysuru
Work from Office
Skillventory is mandated to hire for the role of Area Receivable Manager HL&LAP with a leading Small Finance Bank. Job Title Area Receivable Manager HL&LAP Location #Mysore #Gulberga #Kalburagi #Mysuru Bachelors degree in Business Administration, Finance, or related field Relevant certifications in recovery, collection Minimum 4+ years of experience in HL & LAP loan Collection or recovery with multiplle branches and team handling exeperince must Ravi Kumar Sharma +91 7489933146 (WhatsApp) ravikumar.sharma@skillventory.com #secured loan #areareceivablemanager #collections #loanrecovery #recoverymanager #hiringnow #jobsearch #microloans #financejobs #mysore #skillventory #bankingcareers #smallfinancebank #careeropportunity #recruitment #karnataka #apt #south #collection #recovery
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
ludhiana, punjab
On-site
As a Credit Analyst, your primary responsibility will be to research and assess the creditworthiness of clients. You will be tasked with developing credit scoring models to accurately predict risks associated with loan requests. Based on the credibility and potential revenues and losses, you will be making informed decisions to either approve or reject loan applications. In this role, you will also be responsible for calculating and setting interest rates, as well as negotiating loan terms with clients to ensure mutually beneficial agreements. It will be essential to maintain detailed records of loan applications and follow up with clients to manage debt settlements and loan renewals effectively. Furthermore, you will need to ensure that all lending procedures strictly adhere to regulatory guidelines. Your expertise will be crucial in developing, reviewing, and updating the company's credit policies to align with industry standards and best practices.,
Posted 3 weeks ago
2.0 - 7.0 years
4 - 7 Lacs
Silchar, Agartala, Karimganj
Work from Office
Allocation of portfolio to vendor basis the past performance trend and FOS availability. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases.
Posted 3 weeks ago
2.0 - 7.0 years
4 - 7 Lacs
Bareilly, Haldwani, Bulandshahr
Work from Office
Allocation of portfolio to vendor basis the past performance trend and FOS availability. Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases.
Posted 3 weeks ago
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