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1.0 - 6.0 years
6 - 10 Lacs
Gurugram
Work from Office
Collections Manager - Support Services-Collection Daily DRR Door to door visit Daily customer follow up Target v/s achievement Monitoring of collection agency
Posted 1 month ago
1.0 - 6.0 years
6 - 10 Lacs
Noida
Work from Office
Collections Manager - Support Services-Collection Daily DRR Door to door visit Daily customer follow up Target v/s achievement Monitoring of collection agency
Posted 1 month ago
1.0 - 6.0 years
5 - 8 Lacs
Vadodara
Work from Office
Collections Manager - Support Services-Collection Daily DRR Door to door visit Daily customer follow up Target v/s achievement Monitoring of collection agency
Posted 1 month ago
10.0 - 12.0 years
9 - 13 Lacs
Bengaluru
Work from Office
To lead the collection strategy for the zone, in line with the broad objective of company policy Driving incremental & step change improvements- with an objective of maximising collections, identifying alerts/red flags including high risk and high impact customers, therefore controlling loss rates and achieving cost efficiency Identify and deliver improvements to the range of account treatment and negotiation options available to collection agents PRINCIPAL ACCOUNTABILITIES Major Activities Responsibilities include Home loans / Mortgages 90+ collections (NPAs)+ flows for entire Zone, include Collection, Repossessions of secured assets under SARFAESI, Field investigation and legal actions against delinquent customers Good knowledge of all legal procedures for recovery of overdues Identification and appointment of new agencies for collections, repossession, field investigations Initiating SARFAESI notices, executing bailable and non-bailable warrants Taking possession of secured properties through court orders Portfolio Management Handing a team of more than 100 people, direct and indirect reportees Conducting training to news sales /underwriting teams Training and development of the officers and collection managers Having tie up and establishing relations with local police officials SKILLS AND KNOWLEDGE Educational Qualifications MBA or Equivalant Functional Skills Relevant and total years of Experience Overall 10-12 years with at least 5 years in the Mortgage Industry
Posted 1 month ago
0.0 - 3.0 years
1 - 4 Lacs
Sasaram
Work from Office
1. Collection of current dues a.Collect the collection sheets from branch b.Group-wise collection as per scheduled time by following the process c.Deposit of collection moneyd.MERC entry 2. Collection of over dues a.Follow up with the customers with updated data report of assigned portfolio b.Collection of money as per process c.Depositing the money in bank d.MERC entry e.Assist the TM - Collections in initiating action against the defaulters
Posted 1 month ago
0.0 - 4.0 years
1 - 5 Lacs
Madurai
Work from Office
LTFinance is looking for COLLECTIONS OFFICER - LAP to join our dynamic team and embark on a rewarding career journey Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly
Posted 1 month ago
0.0 - 4.0 years
1 - 5 Lacs
Jagraon
Work from Office
LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly
Posted 1 month ago
0.0 - 4.0 years
1 - 5 Lacs
Raikot
Work from Office
LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly
Posted 1 month ago
0.0 - 4.0 years
1 - 5 Lacs
Barnala
Work from Office
LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly
Posted 1 month ago
0.0 - 4.0 years
1 - 5 Lacs
Safidon
Work from Office
LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly
Posted 1 month ago
0.0 - 4.0 years
1 - 5 Lacs
Hoshiarpur
Work from Office
LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly
Posted 1 month ago
0.0 - 4.0 years
1 - 5 Lacs
Mahrajganj
Work from Office
LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly
Posted 1 month ago
0.0 - 4.0 years
1 - 5 Lacs
Gurdaspur
Work from Office
LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly
Posted 1 month ago
0.0 - 4.0 years
1 - 5 Lacs
Rudauli
Work from Office
LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly
Posted 1 month ago
0.0 - 4.0 years
1 - 5 Lacs
Kandi
Work from Office
LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly
Posted 1 month ago
0.0 - 4.0 years
1 - 5 Lacs
Tohana
Work from Office
LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly
Posted 1 month ago
0.0 - 4.0 years
1 - 5 Lacs
Robertsganj
Work from Office
LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly
Posted 1 month ago
0.0 - 4.0 years
1 - 5 Lacs
Gangapur
Work from Office
LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly
Posted 1 month ago
0.0 - 4.0 years
1 - 5 Lacs
Patiala
Work from Office
LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly
Posted 1 month ago
0.0 - 4.0 years
1 - 5 Lacs
Mathura
Work from Office
LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly
Posted 1 month ago
0.0 - 4.0 years
1 - 5 Lacs
Udayarpalayam
Work from Office
LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly
Posted 1 month ago
0.0 - 4.0 years
1 - 5 Lacs
Uthiramerur
Work from Office
LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly
Posted 1 month ago
0.0 - 4.0 years
1 - 5 Lacs
Gopalganj
Work from Office
LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly
Posted 1 month ago
0.0 - 4.0 years
1 - 5 Lacs
Ferozepur Jhirka
Work from Office
LTFinance is looking for COLLECTIONS OFFICER to join our dynamic team and embark on a rewarding career journey Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly
Posted 1 month ago
0.0 - 3.0 years
1 - 4 Lacs
Nagar
Work from Office
LTFinance is looking for COLLECTION OFFICER (0-90) to join our dynamic team and embark on a rewarding career journey Debt Collection: Contact customers or clients with overdue payments to negotiate and collect outstanding debts in a professional and respectful manner Payment Arrangements: Work with debtors to establish repayment plans, settlements, or alternative payment solutions that align with their financial circumstances Account Review: Review and analyze debtor accounts to assess their financial status, payment history, and creditworthiness Communication: Maintain regular communication with debtors through phone calls, emails, or letters to encourage timely payments and resolve payment disputes Documentation: Maintain detailed records of all collection activities, payment arrangements, and debtor interactions Compliance: Ensure collection practices comply with relevant laws, regulations, and company policies, including fair debt collection practices Reporting: Prepare and submit regular reports on collection activities, outstanding debts, and recovery rates Escalation: Escalate accounts to legal or higher management when necessary, following established protocols Customer Service: Provide excellent customer service to debtors by addressing inquiries, concerns, and providing information about payment options Reconciliation: Reconcile payments received with outstanding balances, updating records accordingly
Posted 1 month ago
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