Debt Collector (USA Market)

• Exp - 1 - 2 Years
• Any Graduate/Diploma
• Gender - Any
• Mon - Fri Shift - 6:30PM - 3:30AM
• Location - Bangalore

Mandatory Skills :

• Excellent Communication skills
• International customer service, End Customer Support
• Federal and state debt collection laws

Job Summary:

As a Debt Collector for the USA market, your primary responsibility is to talk with individuals with overdue debts and facilitate the repayment process. You will negotiate payment arrangements, resolve disputes, and ensure compliance with federal and state regulations.

Job Responsibilities:

● Contact Debtors: Communicate with debtors via phone to discuss outstanding debts.

● Negotiate Payment Plans: Establish feasible repayment plans based on debtors' financial circumstances and creditor requirements.

●Documentation: Maintain accurate records of communications and agreements, including payment schedules and updates

● Communication Skills: Excellent verbal and written skills for effectively negotiating and explaining debt obligations.

● Negotiation Skills: Strong ability to persuade debtors to agree to beneficial repayment plans.

● Knowledge of Regulations: Familiarity with federal and state debt collection laws, including the FDCPA.

● Problem-Solving Ability: Analyze debtor situations, identify solutions, and handle objections or disputes effectively.

● Persistence: Maintain professionalism when dealing with challenging or resistant debtors

Preferred Qualifications:

● Previous experience in debt collection, customer service, or related fields.

Job Type: Full-time

Pay: ₹500,000.00 per year

Benefits:

• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Application Question(s):

• How many years of End Customer Support experience you have?

Experience:

• International voice process: 1 year (Required)
• Federal and state debt collection laws: 1 year (Required)

Work Location: In person