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3.0 - 5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries. We&aposre looking for a DealHub(CPQ) & Salesforce Administrator to join our Business Applications team. You will play a key role in supporting and our quote and opportunity management processes, working closely with stakeholders across multiple countries. Job Summary This role is responsible for the administration, configuration, and continuous improvement of DealHub (our CPQ platform) and Salesforce. The ideal candidate will possess a strong mix of technical expertise and soft skills, enabling them to work independently, communicate clearly, and take full ownership of their work. Primary focus areas will be managing and optimizing the quote and opportunity processes across the business. Key Responsibilities Administer, configure, and maintain Salesforce and DealHub platforms. Design, implement, and improve scalable solutions for managing quotes and opportunities. Automate workflows, maintain data integrity, and manage user roles and permissions. Customize objects, fields, page layouts, validation rules, and reports in Salesforce. Configure and support CPQ tools within DealHub, including product catalog setup, pricing models, and quote templates. Act as the subject matter expert for Salesforce and CPQ within the quote-to-opportunity process. Collaborate with sales, operations, finance, and IT stakeholders to gather requirements and deliver enhancements. Troubleshoot and resolve system issues independently and proactively. Work closely with the manager and global counterparts to ensure alignment and knowledge sharing. Requirements: Salesforce Expertise 35+ years of hands-on Salesforce administration experience. Proven experience in configuration, automation (e.g., Flows), and platform customization. Salesforce Administrator certification preferred. CPQ Experience (DealHub Preferred) Hands-on experience with CPQ tools, preferably DealHub. Strong understanding of pricing models, quoting, and proposal generation. Ability to align CPQ configuration with sales strategy and operational efficiency. Quote & Opportunity Process Knowledge In-depth understanding of opportunity lifecycle, quoting strategies, and related sales operations. Ability to recommend and implement improvements that enhance efficiency and data accuracy. Project Management & Delivery Proven ability to manage multiple projects or initiatives simultaneously. Experience leading end-to-end system implementations or major enhancements. Familiarity with Agile methodologies and working with Jira is a plus. Nice to have: Excellent communication skills in English written and verbal. Strong sense of ownership and accountability. Self-driven with the ability to work independently across time zones. A collaborative team player with a proactive approach to problem-solving. Comfortable in a fast-paced, global environment with multiple stakeholders Show more Show less
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a Hubspot Technical Delivery Analyst, you will play a crucial role in ensuring the seamless operation and enhancement of our HubSpot CRM and DealHub CPQ platforms. Your primary responsibility will involve configuring workflows, deal stages, custom properties, and automation rules within HubSpot. Additionally, you will be tasked with Deal Hub configuration to align with sales models, facilitate quotation creation, and support system processes. Your role will also entail providing support for change management, identifying system issues, recommending corrective actions, and driving continuous improvements. You will collaborate on cross-functional projects related to CRM/CPQ enhancements, integrations, and migrations. Furthermore, you will document business requirements, assist in testing new features, and validate system changes. To excel in this position, you should have a minimum of 2 years of experience in supporting CRM and/or CPQ systems, with a preference for expertise in HubSpot and Deal Hub. Your organizational skills, attention to detail, and understanding of sales processes and best practices in CRM/CPQ will be essential. Moreover, your ability to troubleshoot effectively, communicate technical concepts to non-technical users, and proactively seek solutions will set you up for success in this role. In addition to the technical aspects, you will be expected to work independently, manage multiple priorities in a fast-paced environment, and contribute to the development and maintenance of IT process documentation and knowledge base articles. Knowledge of Python and JavaScript will be considered a strong asset. Join us in optimizing our sales processes, enhancing data integrity, and elevating the overall customer experience through your technical expertise and problem-solving skills.,
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
We are seeking a Sales-Oriented RevOps Specialist to drive operational excellence across our sales cycle. This role is designed to provide behind-the-scenes strategic and tactical support, ensuring sales representatives have the tools, data, and processes needed to close deals efficiently and successfully. The ideal candidate will optimize sales processes, manage Salesforce and DealHub platforms, and collaborate cross-functionally with sales, operations not marketing, and customer success teams to align on shared goals. Key Responsibilities: 1. Sales Cycle Enablement: Analyze and optimize sales processes to reduce inefficiencies and shorten the sales cycle. Proactively identify blockers and implement solutions to support deal progression. Provide sales reps with accurate, real-time data to make informed decisions. 2. CRM & Tool Management: Act as the Salesforce admin and expert, ensuring the system is optimized and reflects accurate pipeline and opportunity data. Manage integrations and workflows between Salesforce, DealHub, and other sales tools. Provide training and support to sales team members on platform usage. 3. Sales Analytics & Insights: Track and analyze key sales metrics (e.g., win rates, pipeline velocity, sales cycle length). Build and maintain sales dashboards and reports to offer visibility into performance. Deliver actionable insights to leadership to improve sales strategies. 4. Collaboration Across Teams: Work closely with sales, marketing, customer success, and finance to ensure cross-departmental alignment. Support the smooth handover of accounts between sales and customer success teams. Contribute to strategic planning meetings and provide data-backed recommendations. 5. Process & Documentation: Document best practices, workflows, and standard operating procedures (SOPs). Develop and maintain sales playbooks and enablement materials. Success Metrics: Sales Cycle Efficiency: Reduction in average sales cycle duration. Win Rate Improvement: A higher percentage of deals successfully closed. Pipeline Accuracy: Improved visibility and forecasting accuracy. Sales Rep Productivity: Increased focus on selling rather than administrative tasks. Cross-Functional Alignment: Clear, consistent communication between sales and support teams. Requirements: Bachelors degree in Business, Economics, or a related field. 4+ years of experience in Revenue Operations, Sales Operations, or a similar role. Proficiency in Salesforce CRM and experience with tools like DealHub is a plus. Strong analytical skills with the ability to translate data into actionable insights. Excellent communication and collaboration abilities. Detail-oriented with a proactive problem-solving mindset.,
Posted 1 month ago
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