· 5+ years 5G RF Design experience, 12+ years overall wireless experience with strong background on RF Radio Planning Theory including Model Tuning, Link Budget Analysis, New Designs, Monte Carlo simulations, FCC Regulatory experience and design tools like Planet, Mapinfo. · Ability to come up with new design guidelines and write / maintain MOPs. Provide technical support to market engineers · Proficiency in 3G/4G/5G cellular technology and NR theory · Expertise in macro, small cell and In-building RF designs, including RF KPIs and link budgets · Experience with EME and FCC reports · Full understanding of 5G NR technology and O-RAN Architecture · Understanding of equipment co-location requirements for multiple operators and experience performing inter-modulation and other external interference analysis. · Familiarity with propagation planning tools like Planet or Atoll · Knowledge of drive test data post-processing and interference analysis · Indepth knowledge of Inbuilding design with iBwave is a plus. Level 1 / level 2 iBwave certification preferred. @RF Engineer @Noida @US Tier-1 customer Show more Show less
Role Summary We are seeking a highly skilled Salesforce Service Cloud Technical Lead to join our Hyderabad team. The ideal candidate will have strong hands-on experience in Salesforce Service Cloud implementations, development and configuration. This role is responsible for building, and delivering Salesforce Service Cloud solutions, guiding developers and admins, and ensuring high-quality implementations that align with business needs. The ideal candidate will bring deep technical knowledge of Salesforce Service Cloud, experience with integrations and hands-on configuration. Key Responsibilities Solution Implementation & Configuration Lead the configuration, and deployment of Salesforce Service Cloud solutions. Implement features such as Case Management, Knowledge Base, Omni-Channel, CTI integrations, and Service Console. Configure Service Cloud elements including queues, assignment/escalation rules, workflows, email templates, and automation. Ensure adherence to Salesforce best practices, security standards, and compliance guidelines. Administration & Platform Management Oversee daily Salesforce administration tasks including user management, profiles, roles, permissions, and data access. Manage sandbox refreshes, deployments, and release management using DevOps practices. Monitor platform health, perform maintenance, and optimize performance. Technical Team Collaboration Collaborate with cross-functional teams (business, QA, integration) to drive project delivery. Integrate Salesforce with external systems (ERP, telephony, middleware, etc.) as required. Support ongoing maintenance, upgrades, and performance tuning. Required Skills & Qualifications 8–10 years of IT experience with 5+ years in Salesforce CRM, particularly Service Cloud. Hands-on experience in Salesforce Service Cloud features: Case Management, Knowledge Management, Omni-Channel, CTI, and Service Console. Strong experience in Salesforce Lightning, Apex, Visualforce, Lightning Components, SOQL, REST/SOAP APIs. Solid understanding of Salesforce security model, sharing rules, roles, profiles, and permission sets. Experience in integrations using MuleSoft, REST/SOAP APIs, or third-party applications. Excellent communication, stakeholder management, and problem-solving skills. Preferred Certifications Salesforce Certified Service Cloud Consultant Salesforce Platform Developer I/II Salesforce Administrator / Advanced Administrator