Customer Service - Digital Sales - Housing - Product - Chennai - Salem - Raja Towers - CRE Tata Capital

1.0 - 5.0 years

0 Lacs

tamil nadu

On-site

The primary objective of the role is to achieve business targets by acquiring new client relationships through various digital channels. You will be required to proactively understand customer needs and cross-sell multiple products based on their requirements. Adherence to all policies and guidelines for updating leads and closures is essential, along with following best practices set by the Business team. Your responsibilities will also include executing activities and campaigns as directed by the Digital Sales Manager, displaying customer-centricity by adhering to defined timelines for customer interface processes, and collaborating with internal and external teams to ensure timely service to customers seeking mortgage products. Key Responsibilities: - Achieve and exceed business targets in terms of profitability, optimum product mix, and sourcing quality. - Serve as the single point of contact for all financial needs of customers. - Maintain zero errors in policy adherence and system compliance. - Ensure the quality of sourced files aligns with specified guidelines. - Establish a targeted number of client relationships within agreed timelines. - Meet and exceed customer acquisition targets. - Provide timely updates for all leads shared by internal and external stakeholders. - Achieve sales targets for Home Loan products in the assigned territory. - Ensure customer satisfaction metrics are met for all client relationships. - Submit timely MIS reports to all concerned parties. - Clear certification examinations within specified timelines. Specialized Job Competencies: - Knowledge of financial products like Home Loans and Mortgages. - Familiarity with statutory compliance and local market procedures. - Understanding of legal agreement reviews and data uploads across SFDC. - Ability to analyze large data sets and present findings for opportunity sizing. - Excellent communication and presentation skills to engage and convince both internal and external stakeholders effectively. Education: - Graduate: Required - Masters/Postgraduate: Optional Desired Experience: - Minimum 1-2 years of experience in Offline/Online Channel, Home Loan, or Affordable Housing Finance sales.,

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Workday Specialist Dyson

2.0 - 6.0 years

0 Lacs

haryana

On-site

The Dyson Business Services Workday Specialist role within the Employee Services HRIS function at Dyson Business Services (DBS) aims to support Dyson's growth ambitions by providing process and service excellence. As a Workday Specialist, you will be responsible for handling administration and procedural tasks related to People System and Integrations, with a primary focus on Workday. Working closely with the DBS Workday SMEs and Employee Services Teams, you will identify improvement opportunities within HR Technology processes to enhance the Dyson employee experience. Key Responsibilities: - Act as the first line of support for HRIS technologies issues escalated from the Employee Administration Team or Employees directly - Support the Employee Administration Team by providing HR Technology Support to deliver high-quality employee interactions - Conduct data audits and reporting to meet regular or ad-hoc business requirements, escalating as needed - Assist in implementing business reorganizations and hierarchy restructures following established guidelines - Collaborate with the senior Analyst team/Workday SMEs to test, document, maintain, and support Workday interface solutions for data sharing with other applications - Take a lead role in bi-annual enhancements and release communications, prioritizing, testing, and validating business requirements - Support configuration changes and updates to existing Workday modules, managing changes through the appropriate Dyson software development cycle and processes - Contribute to key projects, including Workday module enhancements, HR system implementations/changes, and customer service delivery improvements - Prepare and execute data uploads into Workday using appropriate EIB templates Candidate Profile: - Global HR Shared Services or HR experience with a basic understanding of HR policy and procedures - Previous experience with Workday - Curious and data-driven mindset, focusing on creating administrative efficiencies - Growth mindset with a willingness to continuously learn - Customer-focused mindset with experience in SLA's and continuous improvement - Excellent time and task management skills, highly organized with the ability to plan, prioritize, and delegate - Adaptable and flexible in ambiguous, changing conditions - Comfortable managing data and understanding reports/data - Bachelor's degree in a related field Additional Notes: - Candidates with a mix of HR and IT/business systems background are preferred - Advanced knowledge of Excel, HR analytics, and ERP/HRMS platforms is advantageous - Practical exposure through internships, projects, or experience in HR operations/HRIS implementations is valued.,

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