Job
Description
About Get Covered LLC Get Covered offers an automated, simplified solution to ensure commercial or residential clients purchase and maintain their insurance. Visit our website at getcovered.io to learn more. As a Data Team Agent you will own critical, high-volume data entry workflows that keep our customer insurance records accurate and up-to-date. You will triage resident insurance submissions arriving via e-mail, Google Sheets, and a 3rd-party digital mail system, then upload verified policy details into our internal âGet Coveredâ platform. Your accuracy, speed, and communication will directly impact resident satisfaction and compliance metrics across our client portfolio Area What Youâll Do Inbox & Spreadsheet Management Review resident e-mails and insurance policy attachments. Tag / label e-mails, update Google Sheets with policy status, and draft clear responses where required. 3rd-Party Digital Mailbox Retrieve scanned physical mail from our digital mailbox. Identify insurance documents, classify them correctly, and log them in our tracking sheets. Policy Uploads Enter policy details into the internal Get Covered system with 100 % accuracy. Confirm successful uploads and rectify any data mismatches. Quality & Reporting Maintain detailed daily records of completed tasks and turnaround times. Escalate technical issues, data discrepancies, or process blockers in real time. Process Optimization Proactively suggest workflow improvements to boost speed and data integrity. Partner cross-functionally with Product, Engineering, and Customer Success teams. Other Duties Perform additional data-related tasks as assigned by management. Preferred Qualifications Minimum Qualifications Education: Bachelorâs degree (graduation is mandatory). Experience: 2 + years in high-volume data entry or back-office operations. Technical Skills: Proficient with Google Workspace (Sheets, Gmail, Drive) and Microsoft Office (Excel, Outlook, Word). Comfortable learning proprietary/web-based systems quickly. Analytical Ability: Can extract key details from documents and surface actionable insights. Attention to Detail: Demonstrated record of 99 % + data accuracy. Communication: Excellent written and verbal English. Able to craft polite, succinct e-mails to residents and internal teams. Time Management: Meets tight deadlines, prioritizes effectively, and keeps reliable self-records. Problem-Solving & Resourcefulness: Figures out solutions independently and knows when to escalate. Work Conditions: Willing and able to work US-time shifts. Able to commute to and work full-time from the office. Prior experience in insurance, PropTech, or property management. Familiarity with ticketing or CRM tools (e.g., Zendesk, Freshdesk, HubSpot). Experience in process automation or scripts (Google Apps Script, Excel macros). Why Join Get Covered? Make an Impact: Your accuracy keeps residents protected and property partners compliant. Growth Environment: Work with modern tools, learn from experienced global teammates, and help shape processes as we scale. Competitive Package: Market-aligned salary, health benefits, and shift allowances. Inclusive Culture: Open communication, regular feedback, and recognition of great work.
