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6.0 - 10.0 years
0 Lacs
pune, maharashtra
On-site
We are searching for a Senior Business Systems Analyst to lead the optimization of Slack Enterprise Grid and other collaboration tools that drive productivity and collaboration within our organization. As the Senior Business Systems Analyst, you will play a crucial role in developing and executing the strategy for Slack Enterprise Grid and other collaboration tools, focusing on workflow optimization, enhancing cross-functional collaboration, and driving process improvements. Your responsibilities will include establishing governance frameworks, managing change initiatives, ensuring compliance with security and data policies, and collaborating closely with IT, security, and compliance teams to mitigate risks and respond to incidents effectively. By leveraging user feedback and collaboration trends, you will identify opportunities for automation and efficiency enhancements, aligning collaboration tools with business objectives and evolving organizational requirements through strategic planning and continuous innovation. In this role, you will: - Lead the optimization and user adoption of Slack Enterprise Grid and other collaboration tools, such as Asana and Lucid Spark, aligning tool capabilities with business needs and enhancing workflows. - Develop and implement governance frameworks for Slack and other platforms, ensuring policy compliance, security, and alignment with organizational objectives. - Drive change management efforts to support new feature rollouts, best practices, and integrations, ensuring user adoption and minimal disruption. - Analyze tool usage, gather user feedback, and identify opportunities to enhance platform performance and engagement. - Define and monitor key performance indicators (KPIs) to evaluate the business impact of collaboration tools and drive continuous improvements. - Prioritize enhancements based on business impact and user needs, maintain a feature request and process improvement backlog, and standardize license management processes. - Collaborate with IT Security and Compliance teams to manage risk, incident response, and security protocols related to collaboration tools. - Stay informed about industry trends, emerging Slack features, and innovative integrations to boost productivity. - Develop personas and use cases to guide Slack governance, automation, and customization based on real employee needs and facilitate stakeholder meetings to ensure alignment with business goals. Qualifications: - 6+ years of experience in business systems analysis or IT project management. - Proficiency in Slack Enterprise Grid, project management software, software license management, and SDLC methodologies. - Experience in defining KPIs, automation tools, data analysis, and effective communication skills. - Preferred expertise in Slack optimization, strategic planning, change management, analytical skills, and collaboration with stakeholders. Please note that candidates must be physically located and plan to work from Karnataka or Maharashtra. Zendesk offers a hybrid work experience that combines onsite collaboration with remote work flexibility, emphasizing connection, learning, and celebration. If you require accommodations due to a disability, please contact peopleandplaces@zendesk.com with your specific request.,
Posted 2 days ago
7.0 - 11.0 years
0 Lacs
pune, maharashtra
On-site
As a Sr. Consultant in ServiceNow Administration at YASH Technologies, you will be part of a dynamic team dedicated to reimagining operating models, enhancing competitiveness, and driving business transformation. We are committed to fostering exceptional stakeholder experiences and bringing about real positive changes in an increasingly virtual world. We are currently seeking ServiceNow Administration Professionals with 7 to 9 years of experience to join our team in Pune. The ideal candidate will have a strong background in ServiceNow administration and development, including working on User Administration, Client Scripts, UI Policies, Data Policies, Import Sets, Update Sets, Business Rules, Script Includes, UI Actions, ACLs, Email Notification, UI Scripts, Scheduled Jobs, Fix Scripts, Service Catalog, Workflow, Glide APIs, SLAs, Reports, and Integrations. Experience with Instance Upgrades, ATF, and API integrations is highly desired. Good communication skills are essential for this role. At YASH, you will have the opportunity to create a career path that aligns with your goals while working in an inclusive team environment. We prioritize career-oriented skilling models and leverage technology for continuous learning, unlearning, and relearning at a rapid pace. Our workplace is based on four core principles: flexible work arrangements, a free spirit, emotional positivity, agile self-determination, trust, transparency, and open collaboration, all supported by a stable employment environment with a great atmosphere and ethical corporate culture. Join us at YASH Technologies and be part of a team driving innovation and transformation in the technology industry.,
Posted 3 days ago
8.0 - 12.0 years
0 Lacs
pune, maharashtra
On-site
As the Director Head of Compliance Analytics Center of Excellence (CoE) and Head of India Compliance COO, you will be leading our Compliance Analytics CoE in Pune. Your role will involve utilizing data-driven decision-making, strategic oversight, and operational leadership to enhance regulatory adherence, risk intelligence, and process optimization within Compliance functions. Your responsibilities will include architecting and executing analytics initiatives, leveraging advanced analytics to identify trends, monitor compliance effectiveness, and drive continuous improvement. Additionally, you will lead and manage all India-based Compliance COO functions, ensuring alignment with global compliance objectives and operational excellence. You will be leading and managing a team of compliance analytics, change management, and business management professionals, providing guidance, mentorship, and performance management. You will develop and implement the strategic vision for the Compliance Analytics CoE, create a multidisciplinary CoE, and build a workstyle and culture of collaboration to deliver Compliance Analytics initiatives efficiently. As part of the India Compliance Management Team (ICMT), you will contribute to the strategic buildout and execution of the India compliance hub, focusing on scalable analytics capabilities and cross-functional collaboration. You will collaborate with cross-functional teams to address compliance risks and opportunities, ensure compliance with regulatory requirements, and drive continuous improvement in compliance processes through advanced analytics and technology. The ideal candidate will have a Bachelor's degree in a related field, strong experience in delivering data analytics for multinational organizations, leadership skills, analytical capabilities, communication skills, and proficiency in data analytics tools. Desired skills include experience in the Banking and Financial Services industry, knowledge of COO activities, and familiarity with machine learning and artificial intelligence applications in compliance analytics. This role aims to lead the development and execution of the bank's Data & Analytics strategy, ensuring data is effectively used to drive business growth, optimize operations, and mitigate risks. As a Director, you are expected to manage a business function, contribute to strategic initiatives, provide expert advice, and influence decisions outside of your function. You will foster compliance, observe regulations, and maintain comprehensive knowledge of industry practices to achieve business objectives. Your leadership behaviours are expected to align with the LEAD model: Listen and be authentic, Energise and inspire, Align across the enterprise, and Develop others. Additionally, you are expected to demonstrate Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, along with the Barclays Mindset of Empower, Challenge, and Drive.,
Posted 1 week ago
7.0 - 11.0 years
0 Lacs
pune, maharashtra
On-site
Wipro Limited is a leading technology services and consulting company committed to developing innovative solutions that cater to clients" most complex digital transformation requirements. With a focus on consulting, design, engineering, and operations, we support clients in achieving their boldest ambitions and establishing future-ready, sustainable businesses. Our global presence spans over 65 countries with a workforce of more than 230,000 employees and business partners, dedicated to helping customers, colleagues, and communities thrive in a rapidly evolving world. As a ServiceNow Developer, your responsibilities will include designing, developing, and customizing ServiceNow applications and modules, particularly focusing on IT Service Management (ITSM) and IT Operations Management (ITOM) aspects such as Incident, Change, Problem, Request, Knowledge, Discovery, CMDB, Event Management, and Orchestration. You will be involved in creating and configuring various elements like Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Workflows. Additionally, your role will entail implementing and managing ServiceNow Discovery, MID Servers, and ensuring CMDB health. Developing integrations between ServiceNow and external systems using REST/SOAP APIs, IntegrationHub, and custom integrations will also be a crucial part of your responsibilities. You will collaborate with stakeholders to gather requirements, translate them into specifications, and deliver robust solutions. Furthermore, optimizing performance and scalability of ServiceNow instances, participating in testing, QA, and production deployment activities, and maintaining technical documentation for implementations and customizations are essential aspects of the role. Collaborating with platform architects and business stakeholders to align with the overall ServiceNow roadmap is also a key responsibility. The ideal candidate will possess at least 7 years of hands-on experience in ServiceNow development and administration, with a solid understanding of core ITSM modules and ITOM components. Proficiency in JavaScript, Glide API, and Flow Designer, along with a deep understanding of CMDB structure, data models, and dependency mapping, is required. Experience with MID Servers, credentials management, probes/sensors, custom applications, portal widgets, Access Control Rules (ACLs), UI Policies, Data Policies, version upgrades, clone management, patching activities, Agile/Scrum development practices, and familiarity with DevOps, App Engine, or SecOps are valuable assets. Certification as a ServiceNow Certified System Administrator (CSA) is mandatory, while a Certified Implementation Specialist (CIS) in ITSM or ITOM is preferred. Soft skills such as strong analytical and problem-solving abilities, excellent communication and interpersonal skills, self-motivation, and a passion for learning are essential for success in this role. Join us at Wipro and be a part of our modern digital transformation journey. We are seeking individuals who are inspired by reinvention and are committed to evolving themselves, their careers, and their skills. Our business thrives on purpose and encourages you to shape your own reinvention. Realize your ambitions with us at Wipro. We welcome applications from individuals with disabilities.,
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
punjab
On-site
The Manager-Global HR Data Governance Lead at Bunge is responsible for leading enterprise Human Resource (HR) Data governance to deliver Bunge's Global Data governance for HR function data, Data Quality, and Data Governance projects. In this role, you will drive the successful implementation of Data Quality and Governance solutions across all geographic regions and Bunge's businesses. Your accountability extends to ensuring alignment across multiple business functional areas to define and execute project scope and deliverables. As a techno-functional expert in the HR master data management domain, you will collaborate with various Bunge stakeholders worldwide from Business, IT, and other areas to define and achieve mutually agreed outcomes in the HR master data domains. Your key responsibilities will include being a domain subject matter expert in Master Data governance in HR data and data quality measurement, providing technical and functional leadership for complex master data solutions, driving the implementation of master data governance solutions on time without impacting business processes, and building relationships with internal and external service providers and support teams to ensure effective project delivery. Moreover, you will maintain an in-depth understanding of processes and capability needs for HR master data, create and maintain data policies, contribute significantly to the strategic direction on governing master data, and proactively analyze business processes to identify innovative ways to address business needs promptly. To excel in this role, you are expected to leverage your knowledge of Bunge's business, structure, and strategy to develop innovative solutions, build partnerships, influence appropriately to gain commitment, foster talent, and coach others. Additionally, you should drive results through high standards, focus on key priorities, organization, and prepare others for change. In terms of technical skills, the ideal candidate should possess strong experience in working closely with data structures and interfaces. A Bachelors degree (preferably MBA degree), B.Tech., BCA, along with a minimum of 8-10 years of professional data management experience in global HR Master data domain independently, is required. Moreover, a good understanding of Data Life Cycle Management and HR-related data updation processes is crucial. Candidates should also have experience working directly with business clients to drive requirements workshops, finalize and prioritize requirements, and manage expectations with stakeholders. Bunge, a world leader in sourcing, processing, and supplying oilseed and grain products and ingredients, offers a dynamic work environment where you can make a significant impact. Join our team of over 25,000 employees worldwide who are committed to creating sustainable products and opportunities for farmers and consumers across the globe. Bunge is proud to be an Equal Opportunity Employer, welcoming veterans and individuals with disabilities.,
Posted 1 week ago
3.0 - 8.0 years
15 - 30 Lacs
Bengaluru
Hybrid
Looking for a ServiceNow ITSM Developer with 3+ years of experience in ITSM configurations. Must be CAD certified. Strong in client scripts, business rules, and Flow Designer. Integration (REST) preferred. - Client Infosys, Payroll - Mr Hire
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we are a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth - bringing real positive changes in an increasingly virtual world, and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hiring ServiceNow Professionals in the following areas: Our ServiceNow Competency is looking forward to hiring ServiceNow ITOM & SAM Developers for a client project who thrive on challenges and desire to make a real difference in the business world. The shortlisted candidate should have strong communication, interpersonal, analytical, and problem-solving skills. You should have the ability to effectively communicate technical concepts within the team and work individually or as part of a team to achieve project goals. You are required to have skills in the following areas: - Bachelor's degree in Computer Science, Information Systems, or a related field - Overall 5-8 years of experience in ServiceNow with at least 3+ years in ServiceNow SAM Development & Implementation - Good experience in ServiceNow implementation, Service Catalog, and Flow designer flows - Experience working on User Administration, Client Scripts, UI Policies, Data Policies, Import Sets, Update Sets, Business Rules, Script Includes, UI Actions, ACLs, Email Notification, UI Scripts, Scheduled Jobs, Fix Scripts, Service Catalog, Workflow, Glide - Strong interpersonal and communication skills Responsibilities: A ServiceNow professional should be proficient in all the modules of the ITSM suite (Incident Management, Change Management, Problem Management, and Service Request Management), ITOM (CMDB + Discovery), Software Asset Management. You should have 5+ years of ServiceNow Developer experience with 3+ years of experience in ServiceNow SAM application. Additionally, you should have hands-on design, development, and deployment experience with the ServiceNow platform. It is a must to have good experience in writing client scripts, Business Rules, Client catalog scripts, ACLs in the programming language, and work on the Notification Engine by creating custom notification tags. It is nice to have ATF skills and must have the Flow designer flow experience. You must create Service Request Definitions (SRD) using a standard process as well as an Advanced level and have working experience in creating web services, fetching the data to the vendor form, and configuring Mid-Tier. You should possess sound knowledge to use the data management tool to update the values in bulk. At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles: - Flexible work arrangements, Free spirit, and emotional positivity - Agile self-determination, trust, transparency, and open collaboration - All support needed for the realization of business goals - Stable employment with a great atmosphere and ethical corporate culture,
Posted 2 weeks ago
5.0 - 8.0 years
0 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Job Description : YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we're a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth - bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hireServiceNow Professionals in the following areas : OurServiceNow Competency is looking forward to hire ServiceNow ITOM & SAM Developers for a client project who thrive on challenges and desire to make a real difference in the business world. The shortlisted candidate should have strong communication, interpersonal, analytical, and problem-solving skills. Should have an ability to effectively communicate technical concepts within the team, and is able to work individually or as part of a team to achieve project goals. You are required to have skills in the following areas: Bachelor's degree in Computer Science, Information Systems or a related field Overall 5-8 years of experience in ServiceNow with at least 3+ years in ServiceNow SAM Devlopment & Implementation Good experience in ServiceNow implementation and Service Catalog and Flow desigenr flows. Experience working on User Administration, Client Scripts, UI Policies, Data Policies, Import Sets, Update Sets, BusinessRules, Script Includes, UI Actions, ACLs, Email Notification, UI, Scripts, Scheduled Jobs, Fix Scripts, Service Catalog,Workflow, Glide. Strong interpersonal and communication skills . Responsibilities: A ServiceNow professional should be proficient in all the modules of the ITSM suite (Incident Management, Change Management, Problem Management, and Service request Management) , ITOM ( CMDB + Discovery) , Software Asset Management 5+ years of Service Now Developer experience with 3+ years of experience in ServiceNow SAM application, . Hands-on design, development and deployment experience with the ServiceNow platform. . Design, Develop and Implement solutions for ServiceNow SAM. It is a must to have good experience in writing client scripts, Business Rules, Client catalog scripts, ACLs in theprogramming language. Should work on Notification Engine by creating custom notification tags. nice to have ATF skills Must to have the Flowdesigner flow exp They must create Service Request Definitions (SRD) using a standard process as well as an Advanced level. Should have working experience in creating web services, fetching the data to vendor form, and configuring Mid-Tier. Should possess sound knowledge to use the data management tool to update the values in bulk. At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment.We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture
Posted 1 month ago
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