Data Platform Engineer

DRole Summary

We are seeking a proactive and detail-oriented Production Operations Engineer to join our Data Platforms team as an Alternative Workforce (AWF) member based in the India Development Center (IDC). This role plays a critical part in maintaining the stability and reliability of our large-scale "Experimentation & Feature Flag Management" platform by previding hands-on operational support, system monitoring, and first-line incident triage.

The ideal candidate is comfortable working in containerized environments, has solid Linux fundamentals, and demonstrates strong discipline in executing standard operating procedures and documenting outcomes. This position requires close collaboration with Shanghai and San Jose based developers and product teams in a cross-timezone environment

Key Responsibilities

• Monitor production web portal and core service; respond promptly to alerts and anomalies
• Troubleshoot operational issues in collaboration with the development team
• Investigate incidents using logs, metrics, and observability tools (e.g. Grafana, Kibana).
• Perform recovery actions such as restarting pods, rerunning jobs, or applying known mitigations from SOP (handbook)
• Operate in Kubernetes environments to inspect, debug, and manage components
• Support deployment activities through post-release validations and basic checks

Validate data quality and flag anomalies to the relevant engineering teams

• Mainain clear documentation of incidents, actions taken, and resolution

outcomes

• Communicate effectively with remote teams for operational handoffs and follow-

ups

Required Qualifications

• 3 years of experience in production operations, system support, ar devors roles.

Solid Linux skills (e.g., file system navigation, log analysis, process/network troubleshooting)

Experience in Java (like core and SpringBoot), React and Node js

- Hands-on experience with Kuberetes and Docker in production environments

• Familiarity with observability tools (e g., Grafana, Kibana, Prometheus) English proficiency for reading, writing, and asynchronous communication
• Strong execution discipline and ability to follow structured operational procedures

Preferred Qualifications

• Scripting ability (Python or Shell) for lod parsing and automation

Basic SOL skills for data verification or debugging

Experience with large scale backend service serving high QPS

• Experience on OpenFeature SDK or A/B Testing