Data Center Services/Senior Associate Director

Some careers shine brighter than others.
If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Associate Director

In this role, you will: .
.Ensure correct global governance is in place within our Data Centres and Equipment Rooms to provide the best service possible to both internal and external customers..Workflow and process management and optimization.Access Management process flow and access recertification streamlining.Identifies solutions to problems and mitigates risks based on sound judgment..Produce schedules and plans for successful delivery of initiatives, business critical projects, demonstrate progress and highlight risk or deviation through engagement and clear dialogue with management and key stakeholders..Ensure all initiatives implemented are adherence with the DCIM and CTOi Strategy liaise and co-ordinate with other technicians within ITID, Development and external suppliers to ensure delivery of specified services, projects and tasks..Production of High-quality Management Information.Self-generated KPI reporting

To be successful in this role, you should meet the following requirements:
.Lead and provide guidance on global Data Centre Operations operating model, using expert knowledge of the Data Centre standards and requirements..In-depth knowledge of MEP (Mechanical, Electrical & Plumbing) and DC design aspects..Undertake the activities assigned by management and Technical Specialists..Produce schedules and plans for successful delivery of initiatives, business critical projects, demonstrate progress and highlight risk or deviation through engagement and clear dialogue with management and key stakeholders..Demonstrate effective teamwork and harmonious team environment..Cross referencing of various data sources to improve overall data quality..Improvements in customer satisfaction and service quality.Day to day liaison with global the Data Centre Management team

You'll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by - HSBC Software Development India