Data Annotation

Role & responsibilities

Job Title:

• Comprehend and analyze audio files across various domains such as customer support, 911 calls, doctor-patient conversations, sales, and education.
• Review and improve model-generated summaries, ensuring responses are:

1. Complete

    – covering all relevant points

2. Succinct

   – brief yet informative

3. Faithful

   – factually accurate and grounded in the transcript

4. Professional

   – using appropriate tone and language

• Review speaker identities and roles based on audio cues and transcripts.
• Adhere strictly to provided SOPs and guidelines.
• Meet quality and consensus standards across tasks.

Required Skills & Competencies

• Fluency in one or more of the required languages and strong command of English (reading and writing).

• Strong audio comprehension skills with ability to understand accents, tone, and speaker roles.

• Experience in linguistic annotation, transcription, or NLP-related projects is a plus.
• Ability to edit and refine summaries to improve clarity and precision.
• High attention to detail and strong judgment in identifying inaccuracies or ambiguity.
• Ability to follow complex SOPs and adapt to evolving instructions.

Nice to Have

• Familiarity with contact center data, medical calls, or multilingual transcription.
• Prior experience with annotation tools/platforms.
• Background in linguistics, translation, journalism, or AI data work.

Preferred candidate profile