D2H Last Mile Delivery Lead

As a D2H Last Mile Delivery Lead at a Milk Manufacturing Industry in Bhopal, your role involves overseeing the efficient delivery operations and ensuring timely delivery of milk products. Your qualifications should include being a graduate with 3-5 years of experience in Operations/Last-Mile at Quick Commerce/logistics companies. The salary offered for this position ranges from 30-40k per month, with working hours scheduled from 4 am to 12 noon. Your key responsibilities will include: - Sourcing & Managing Delivery Riders: You will be responsible for the recruitment, training, performance tracking, and handling of grievances for delivery riders. - Team Management: Your role will involve reducing rider turnover rates and meeting delivery SLA goals. - MIS/Data Management: You will be expected to prepare and manage data using MS Excel and Google Sheets effectively. To excel in this position, you must possess 3-5 years of relevant experience, a graduate degree or higher, team management skills, stakeholder management capabilities, and experience in making independent decisions. It is crucial that you take ownership of the delivery process, as milk delivery is a year-round operational task. This is a full-time, permanent position that requires your presence on-site in Bhopal.,