Collaborate with Sales to define annual account plans & account strategy to achieve revenue goals Partner with sales to proactively define the analytics content that needs to be shared with clients during periodic Account Reviews. Communicate the data story through expert analysis, interpretation, and data visualization that clearly convey key takeaways using Power point or other data visualization tools. Analyze and interpret data into charts and high-quality graphics, communicating and presenting analytical insights to internal stakeholders. Partner with other analysts in the team to define and refine customer segmentation to be used as a basis of support matrix. Partner with Sales leadership to support revenue generating initiatives like engaging lost customers, help improve renewal rates, promotion campaigns and its execution. Develop and Design scalable market insights and customer insights content that can be used for internal office hours, webinars and industry publications. Research led approach to identify internal and external factors that have an impact on customer performance. Own end-to-end management and deliver periodic deliverables (repeatable, scalable short analysis for stakeholders) and ensure project success and quality Overview: Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we re transforming the meetings and events industry through innovative technology that powers the human connection. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship - a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. Cvent Analytics team is looking to hire Analyst ll or Senior Analyst (depending on the qualification) and is currently accepting applications. The selected candidate will typically focus on providing customer support through data driven analysis. He/she would be partnering with the Sales team based out of the US to drive impactful client conversations using Cvent s powerful sourcing and product data. In This Role, You Will: Collaborate with Sales to define annual account plans & account strategy to achieve revenue goals Partner with sales to proactively define the analytics content that needs to be shared with clients during periodic Account Reviews. Communicate the data story through expert analysis, interpretation, and data visualization that clearly convey key takeaways using Power point or other data visualization tools. Analyze and interpret data into charts and high-quality graphics, communicating and presenting analytical insights to internal stakeholders. Partner with other analysts in the team to define and refine customer segmentation to be used as a basis of support matrix. Partner with Sales leadership to support revenue generating initiatives like engaging lost customers, help improve renewal rates, promotion campaigns and its execution. Develop and Design scalable market insights and customer insights content that can be used for internal office hours, webinars and industry publications. Research led approach to identify internal and external factors that have an impact on customer performance. Own end-to-end management and deliver periodic deliverables (repeatable, scalable short analysis for stakeholders) and ensure project success and quality Heres What You Need: 2-5 years of experience in consulting or strategy role in analytics domain. Bachelor s Degree (in technology, statistics, sciences, or mathematics) and/or Engineering with good academic record Strong verbal and written communication skills with attention to precision of language and ability to organize information logically Experience working on SQL or Snowflake and Advance Excel Hands on experience to work on power point decks and story boarding skills Good presentations skills to deliver insights to the larger audience Excellent project and time management skills; consultative experience and exposure, proven competence for meeting deadlines, multi-tasking under pressure and managing work under ambiguity Self-driven and can work with geographically spread teams

We have a solutions Consultant position open in our Hospitality Cloud, the Cvent business unit responsible for selling our Supplier & Venue Solutions portfolio We are looking for a talented and motivated individual who thrives in fast-paced, entrepreneurial work environments Your primary responsibility will be to demonstrate and share the value of more technical aspects and components of Cvent s software solutions-- all in the name of closing more newly booked business licenses for our Hospitality Cloud clients There are a myriad of other activities and special projects and therefore no two days are ever the same in this role What You Will Be Doing Work with our Sales Executive team to run all product training for new sales hires and internal sales transfers Help to build product pipeline by proactively identifying new business opportunities Assist other sales reps with engagement throughout the sales cycle Assist with current customer usage by identifying usage issues/opportunities and bringing sales reps and customer success advisors to assist Drive the process of helping prospective customers understand detailed product information as it relates to their requirements Demonstrate the value of Cvents technology platform during online and onsite product demonstrations Heres What You Need: Excel at developing relationships over the phone Flexibility to arrive early or leave late depending on when demos are scheduled Must have strong listening skills and be articulate Must be able to multi-task in a dynamic environment while working with many teams Ability to work independently and manage multiple projects simultaneously Excellent communication skills (verbal and written) Must be very organized in managing schedule and follow up Team player and contribute to team initiatives Proficient in using general office software applications Experience using sales automation products such as Salesforcecom and web collaboration tools like Zoom Experience using Cvent software products (particularly those below) is a plus: 1 Cvent Passkey 2 Cvent Transient (formerly Lanyon) 3 Cvent Event Diagramming and Interactive Floorplans (formerly Social Tables) 4 Cvent Business Intelligence (competitive set dashboards or enterprise dashboards) 5 Cvent Lead Scoring

At Splash, we ensure that all our clients are assisted by our most experienced and high-performing Product Consultants. Our goal is to resolve client issues efficiently while delivering an exceptional experience. As a Product Consultant, you will play a crucial role in tackling complex client queries, managing cases from start to finish and collaborating with internal teams to enhance the Cvent | Splash client experience. What You Will Be Doing: Handle complex client queries, including bug fixes, detailed event setups and issues requiring specialized expertise Conduct in-depth research to provide effective recommendations that drive adoption and expansion of Splash products Provide enterprise-level support for the Splash platform and integrations, managing cases from start to finish Use creative problem-solving and critical thinking skills to develop solutions based on customer use cases Document client history, workflows and best practices for internal support guides Work with Priority and Priority Elite clients to offer long-term advice and support for program management Earn the opportunity to take on additional responsibilities, such as subject matter expertise, project contributions and mentoring new hires Qualifications: Bachelor's degree in Computer Science, Information Technology, Engineering or a related field is preferred Proven experience in a technical consulting or similar role, with a minimum of 2+ years Familiarity with SaaS platforms, preferably in marketing automation or CRM (e.g., Marketo, Salesforce) Experience supporting enterprise clients Excellent written and verbal communication skills, with a proactive approach to problem-solving Strong time management and prioritization skills Bonus: Experience with HTML, CSS, JavaScript, and API setup Show more Show less

About the Company : Cvent, Inc. (www.cvent.com) is the world’s leading provider of cloud-based software for meetings and event management. Our platform of products includes software to manage and facilitate online event registration, meeting site selection, event management, e-mail marketing and web surveys. We also develop mobile apps for both corporate and consumer events. Founded in 1999, we currently have 5200+ talented and dedicated employees and are headquartered just outside of Washington, D.C., in McLean, Virginia, with additional U.S. offices in Portland, Oregon, Austin, Texas, and Atlanta, Georgia. Internationally we have offices in Gurgaon, India, and London, England. Cvent has received many awards and honors recognizing our strong company culture, innovative products, stellar customer service and support, visionary leadership and investment in our employees. About the Role : We are a team of 900+ Product Consultants, Project Managers, Graphics designers, Success Consultants, Quality Analysts, Trainers, and Reporting Analysts. Ours is a close-knit group of dynamic and high-energy professionals. This team provides customer service and technical support as well to support and build web events, mobile app events, surveys, custom reporting and RFPs to more than 20,000 clients. Cvent hires the brightest people with extraordinary capabilities to learn and are extremely motivated to succeed. The demonstrated ability to think at both strategic and operational level, locally and globally, is required. We’re looking to bring somebody on board who’s – Mission-Driven, Humble, Resilient and a creative problem solver. Responsibilities : Implement continuous improvement initiatives to improve customer experience. Advise and implement the vision and strategy for the Support organization in achievement of organizational goals in partnership with other departments/functions. Deliver defined Objectives and Key Results (OKRs) and performance measures against company goals with a hands-on approach to understand gaps and run continuous improvement efforts. Develop a successful team of Managers, Leads & Specialists in a growth environment including developing the team for future changes, managing the team's change resilience, and minimizing performance impacts associated with change. Work and be accountable for headcount planning, budget, and cost mitigation and/or investment initiatives. Guide employee engagement and an inspiring culture ensuring effective performance management, mentoring, and development and crafting an environment where people can excel through accountability, support, and empowerment. Demonstrate a data driven approach to supervising the function, including establishing effective critical metrics, key performance indicators, and other leading/lagging indicators which provide insight into the efficiency of the function and changes in risk profile. Consistently improve the customer experience across our key channels and products by advocating for the voice of the customer across internal partners, ensuring that resources are invested in improving customer satisfaction and enabling scale. Use excellent presentation and interpersonal skills to report findings and recommendations to the leadership. Identify and implement groundbreaking changes to generate efficiencies and deliver better customer experiences while ensuring the teams adheres to business requirements. Keep ahead of event industry developments and apply standard methodologies to areas of improvement. Additional duties and responsibilities as necessary. What Does Success Look in Your First 12 Months : Establish a successful model covering all aspects of hiring, training, and Support processes that is clearly defined and documented. Proven cross-functional relationships with other stakeholders to run functional improvements using all relevant data sources to drive an improved customer experience. Built and implemented a strong governance model for the team with a very hands-on approach and in alignment with key stakeholders to ensure adherence and compliance to all established policies and procedures to deliver the best possible experience to our customers. Work seamlessly towards ensuring alignment to the organizational and functional goals and deliver as per the vision. Mentor leaders, managers to ensure effective succession management and best practice implementation in talent management through close coordination with HRBP. Thorough assessment, refinement, and deployment of our services offerings. Be the Champion of ‘Voice of Customer’ and ‘Voice of Business’ and effectively engage, proactively drive and ensure excellent stewardship of critical business programs. Qualifications : Overall 15+ years of customer support operations experience. Minimum 8 years of experience in service delivery & managing large teams. Experience scaling and building operational teams, including people, processes, and programs. A solid leader, doer, motivator, and decision-maker with consistent track record working efficiently with people at all levels. Managing B2B customer operations in US/EU (preferred). Handled a team size minimum of 150 FTE. Results focused, forward thinking approach with ability to problem-solving complex issues to deliver shared goals and outcomes across internal and external teams. Able to develop and optimally articulate a vision & strategy as well as communicate strategic direction. Ability to interpret qualitative and quantitative data to formulate concrete insights and compile information in a structured, logical manner. Comprehensive knowledge of industry best practices, processes, and measurements. Demonstrated experience in providing product support, ideally within a SaaS environment, though not strictly required. Motivational leader who is sensitive to our employee’s and client’s needs. Near-native English fluency. Career progression through client service management a plus. Ability to track key performance metrics and make business decisions. Leadership skills and traits with a fair understanding of motivation theories. Very proficient with software packages of Microsoft Office. Aptitude for data analysis and perform trend analysis. Excellent presentation skills. Entrepreneurial spirit/mindset, flexibility toward dynamic changes. We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. We are committed to diversity and inclusivity. Show more Show less

Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship – a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. About the role: Cvent India is looking for an achiever whose responsibility will be to manage our recruitment function for Client Services department. The role is a people manager role based out of our Gurgaon office and will be accountable and responsible for all aspects of talent acquisition across service lines of Client Services. The role requires hands-on experience, leadership skills, operations maturity, the ability to manage teams, stakeholders and executives. The position reports to the Senior Manager of Recruitment. Our ideal candidate would need to have relevant and hands-on experience of 10-13 years, including at least 4-5 years as a people manager. The role is a position of elevated responsibility, which is primarily responsible for recruitment and talent acquisition and the successful candidate will be responsible for coordinating the full lifecycle of hiring and delivering on the hiring numbers allocated to them. Work Hours: 12:00 pm IST- 9:00 pm IST What You Will Be Doing: End to end recruiting ownership & accountability for frontline/ lateral (volume hiring) Designs develop and maintain the recruitment process in the organization (including its description, recruitment measurement definitions, regular measurement reporting, taking proper actions to close gaps) Drives the recruiting team to achieve targets Strategize and run campus hiring program Conduct market and competitor mapping Ability to advise the recruitment team and business on recruitment, channel, branding best practices and interview techniques Designs the selection matrix for choosing the optimum recruitment channel and recruitment source Plan and coordinate mass recruiting events, for instance, campus hiring, recruitment drives, etc. Build a quality relationship with the internal customers and external recruitment agencies Monitors and constantly reduces the costs of the recruitment process Set the social media communication strategy for different job profiles and functions in the organization Conduct job interviews for the managerial/critical job positions Keep track of recruiting metrics (e.g. time-to-hire and cost-per-hire) Implement new sourcing methods (e.g. social recruiting and Boolean searches) Review recruitment software and suggest the best option for company needs Coordinate with department managers to forecast future hiring needs Participate in job fairs, campus & career events Build professional network through relationships with HR professionals, colleges and other partners Work on enriching candidates experience What You Will Need for this Position: Bachelor- s/Master's Degree and professional experience in a similar industry is essential Overall 10+ years of experience and 4-5 years of Manager/Assistant Manager experience Good knowledge of candidates sourcing methods Experience using online recruiting sources for job postings and resume sourcing (Monster, Naukri, Linkedln,other social and non-social channels) Excellent written and verbal communication skills Excellent understanding of recruitment processes Proficiency in using applicant tracking systems (ATS) Proficiency with MS Office (Outlook, Word, Excel) Good understanding of Employer Branding strategies Critical thinker and problem-solving skills Good interpersonal, presentation and interaction skills Team player Good time management skills Should be flexible to work on weekends and stretched hours Show more Show less

Cvent is a leading meetings, events and hospitality technology provider with more than 4,800 employees and nearly 22,000 customers worldwide. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship --a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to act, embrace risk, and make decisions as if they had founded the company themselves. We foster an environment that promotes agility, which means we don’t have the luxury to wait for perfection. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds shared connections.We are seeking a detail-oriented and organized Senior Project Coordinator to support project planning, execution, and monitoring. The Project Coordinator will assist in scheduling, resource allocation, documentation, and communication to ensure projects meet deadlines and objectives. Additionally, this role will support the upkeep of the team’s MBOs and leverage Microsoft Excel for data tracking, reporting, and analysis. What you will be doing: Provide administrative support and manage documentation, wiki, project compliance, and follow up on action items. Support system maintenance, access management, and minor troubleshooting. Ensure smooth operations and communication with project updates and support activities like UAT of launching programs in Gainsight. Assist in documenting workflows and identifying opportunities for automation and efficiency improvements. Assist project managers in developing project plans, timelines, and deliverables. Coordinate tasks, resources, and team members to ensure project milestones are met. Maintain project documentation, including schedules, reports, and meeting minutes. Monitor project progress, track risks, and report on key metrics. Support the upkeep and tracking of the team’s Management by Objectives (MBOs) to align with organizational goals. Utilize Microsoft Excel to create and maintain reports, track project metrics, and analyze data for decision-making. Organize and facilitate meetings, prepare agendas, and follow up on action items. Ensure compliance with team policies and project management best practices. What you need for this position: Bachelor’s degree in business, management, or a related field (or equivalent experience). 1-3 years of experience in project coordination, administration, or a similar role. Strong organizational and multitasking skills. Excellent verbal and written communication abilities. Proficiency in Microsoft Excel (e.g., formulas, pivot tables, VLOOKUP, data visualization). Experience with Jira. Ability to work independently and collaboratively in a fast-paced environment. Strong attention to detail and problem-solving skills. Show more Show less

Cvent is a leading meetings, events, and hospitality technology provider with more than 5000 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers human connection. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship – a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. About the Role: We are seeking an experienced and dynamic Director of Professional Services to lead our growing Professional Services team. The ideal candidate will have a proven track record of successfully leading professional services functions in the SaaS industry, ensuring our clients receive exceptional service and are set up for long-term success. This role will be pivotal in driving customer adoption, increasing retention, and delivering measurable value through expert-led service engagements. You will manage the delivery of high-quality services to our clients, which includes implementation, training, consulting, and strategic guidance. As the Director, you will collaborate closely with product, engineering, sales, and customer success teams to align client needs with the company’s strategic goals. Responsibilities: Leadership & Team Management: Lead and develop a high-performing Professional Services team, fostering a culture of excellence, accountability, and continuous improvement. Provide coaching, mentorship, and career development to professional services leaders and project managers. Hire, onboard, and retain top talent to support our expanding client base and service offerings. Define clear roles, responsibilities, and performance metrics for the Professional Services team. Client Delivery & Success: Oversee the successful delivery of project implementations, and post-implementation services for clients. Drive the adoption of the company's SaaS solution and ensure projects are completed on time, within budget, and to the highest standards. Establish and refine best practices for delivery methodologies, including project management, technical support, and training processes. Manage the relationship with key clients, ensuring a high level of satisfaction and engagement. Act as an escalation point for complex client issues and collaborate with other teams to resolve challenges quickly. Strategic Planning & Process Improvement: Collaborate with internal teams (sales, Account management, product, and customer success) to shape the company’s service offerings and roadmap. Identify opportunities for service automation, process efficiency, and innovation to improve service delivery and scalability. Ensure the development and maintenance of scalable tools and resources to support successful project delivery. Analyze service performance data to identify trends and implement proactive solutions to enhance client experiences. Financial Management: Develop and manage the Professional Services budget, ensuring that resources are allocated efficiently and effectively. Monitor and improve the profitability of service delivery engagements while maintaining high client satisfaction. Drive a client-first approach while balancing operational and financial goals. Customer Advocacy & Collaboration: Act as a trusted advisor to clients, leveraging deep product knowledge and industry insights to help them achieve their desired outcomes. Build strong, lasting relationships with senior stakeholders at client organizations. Collaborate with the sales and customer success teams to identify opportunities for account expansion and cross-selling services. Reporting & Metrics: Develop and manage key performance indicators (KPIs) for the Professional Services team, including customer satisfaction, project timelines, and service quality. Regularly report on the status of project implementations, resource utilization, and team performance to the executive leadership team. Qualifications: Bachelor’s degree in Business, Information Technology, or a related field (or equivalent experience). 8+ years of experience in professional services, with at least 5 years in a leadership position. Proven track record in leading SaaS implementations and customer success initiatives. Experience working with cross-functional teams (sales, product, engineering) in a fast-paced SaaS environment. PMP, ITIL, or other relevant certifications are a plus. Strong understanding of SaaS business models and subscription-based services. Required Skills: Leadership & Team Management: Strong people management skills, with a proven experience of managing diversified teams/verticals globally, and also to lead, and develop high-performance teams. Excellent coaching and mentoring abilities to nurture talent and enhance team capabilities. Ability to inspire and motivate teams toward a common goal, fostering a collaborative environment. Project & Program Management: Expertise in managing large-scale, complex implementations with a focus on SaaS solutions. Ability to lead multiple simultaneous projects while ensuring high standards of execution with proven ROI. Proficient in project management methodologies (Agile, Waterfall, etc.) and tools (Wrike, Jira, Asana, Trello, etc.). Skilled in managing scope, timelines, budgets, and customer expectations. Client Relationship Management: Exceptional interpersonal skills and the ability Strong negotiation and conflict resolution skills, with the ability to balance client demands and business needs. Excellent written and verbal communication skills for clear and concise client presentations and internal communications. SaaS Expertise & Technical Acumen : Deep understanding of SaaS solutions, cloud technology, and enterprise software deployments. Ability to translate technical features and capabilities into business outcomes for clients. Strong understanding of technical implementation challenges and how to address them effectively. Financial & Resource Management : Experience with budgeting, forecasting, and managing professional services financials. Ability to optimize resource allocation while meeting client needs and internal goals. Process Improvement & Innovation : Proven track record of improving and scaling service delivery processes through digital transformation initiatives. Knowledge of continuous improvement methodologies (AI, ML, RPA.) is a plus. Strong analytical skills to assess performance, identify gaps, and drive innovation. What You Need For This Position : Bachelor’s degree in Business, Information Technology, or a related field (or equivalent experience). 8+ years of experience in professional services, with at least 5 years in a leadership position. Proven track record in leading SaaS implementations and customer success initiatives. Experience working with cross-functional teams (sales, product, engineering) in a fast-paced SaaS environment. PMP, ITIL, or other relevant certifications are a plus. Strong understanding of SaaS business models and subscription-based services. Additional Skills (Nice to Have) Advanced degree (MBA or relevant technical master’s degree). Experience in a specific vertical or industry (e.g., healthcare, finance, etc.) is a plus. Familiarity with emerging technologies such as AI, machine learning, or data analytics. Show more Show less

Overview Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship - a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. Cvent Analytics team is looking to hire Analyst ll or Senior Analyst (depending on the qualification) and is currently accepting applications. The selected candidate will typically focus on providing customer support through data driven analysis. He/she would be partnering with the Sales team based out of the US to drive impactful client conversations using Cvent’s powerful sourcing and product data. In This Role, You Will Collaborate with Sales to define annual account plans & account strategy to achieve revenue goals Partner with sales to proactively define the analytics content that needs to be shared with clients during periodic Account Reviews. Communicate the data story through expert analysis, interpretation, and data visualization that clearly convey key takeaways using Power point or other data visualization tools. Analyze and interpret data into charts and high-quality graphics, communicating and presenting analytical insights to internal stakeholders. Partner with other analysts in the team to define and refine customer segmentation to be used as a basis of support matrix. Partner with Sales leadership to support revenue generating initiatives like engaging lost customers, help improve renewal rates, promotion campaigns and its execution. Develop and Design scalable market insights and customer insights content that can be used for internal office hours, webinars and industry publications. Research led approach to identify internal and external factors that have an impact on customer performance. Own end-to-end management and deliver periodic deliverables (repeatable, scalable short analysis for stakeholders) and ensure project success and quality Here's What You Need 2-5 years of experience in consulting or strategy role in analytics domain. Bachelor’s Degree (in technology, statistics, sciences, or mathematics) and/or Engineering with good academic record Strong verbal and written communication skills with attention to precision of language and ability to organize information logically Experience working on SQL or Snowflake and Advance Excel Hands on experience to work on power point decks and story boarding skills Good presentations skills to deliver insights to the larger audience Excellent project and time management skills; consultative experience and exposure, proven competence for meeting deadlines, multi-tasking under pressure and managing work under ambiguity Self-driven and can work with geographically spread teams Show more Show less

Overview Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers human connection. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship - a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. Cvent Analytics team is looking to hire Analyst/ Senior Analyst who can work on data-driven insights to optimize the performance and user experience of our products. This role will play a critical role in making informed decisions about product features, user engagement, and overall strategy, with the goal of enhancing customer satisfaction and driving growth for the business. They must possess strong analytical skills, proficiency in data analysis tools, and the ability to translate complex data into actionable recommendations for product development and enhancement. In This Role, You Will Partner with Product team to define KPIs, build hypothesis & analyze product data to understand user engagement, feature adoption, and other key metrics. Analyzing results, identifying trends & patterns in data, and interpreting findings to draw actionable insights. Working with other analysts in the team to define and build data frameworks like customer segmentation to support targeted product & marketing strategies. Partner with Product & Sales leadership to support revenue generating initiatives like customer onboarding, upsell & cross sell opportunities, promotion campaigns and measuring its impact on business KPIs. Create and deliver reports and presentations to communicate findings and insights to Product, Sales, CS, and other stakeholders. Develop and Design scalable market insights and customer insights content that can be used for internal office hours, webinars, and industry publications. Research led approach to identify internal and external factors that have an impact on customer performance. Own end-to-end management and deliver periodic deliverables (repeatable, scalable short analysis for stakeholders) and ensure project success and quality. Here's What You Need 4-6 years of experience in analytics domain with focus on Product & Digital Analysis. Bachelor’s Degree (in technology, statistics, sciences, or mathematics) and/or Engineering with good academic record. Experience working on SQL or Snowflake, Advance Excel, and Product Analytics tools such as Mix panel, Amplitude, Pendo, Google Analytics. Familiarity with Digital Analytics & Clickstream data. Good presentations and storytelling skills to deliver insights to the larger audience. Understanding BI tools like Sigma, Tableau, PowerBI to create visualizations and dashboards to uncover data insights. Experience with A/B testing and segmentation strategies will be a plus. Excellent project and time management skills; proven competence for meeting deadlines, multi-tasking under pressure and managing work under ambiguity. Self-driven and can work with geographically spread teams. Show more Show less

Overview Cvent is a leading meetings, events and hospitality technology provider with more than 4,800 employees and nearly 22,000 customers worldwide. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship --a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. We foster an environment that promotes agility, which means we don’t have the luxury to wait for perfection. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections In This Role, You Will Provide technical leadership and mentor a team of engineers to build Internet-scale applications where performance, reliability, and scalability, are critical design goals - not after-thoughts Collaborate closely with Product and Design teams to create solutions for our customers Create intuitive, interactive, and easy-to-use web applications using rich client-side and REST based server-side code using Node, React and Typescript/Javascript Implement the nuts and bolts of Microservices Architecture, Service-Oriented Architecture (SOA) and Event-Driven Architecture (EDA) in real-life applications Use database technologies, ranging from traditional relational to the latest NoSQL products such as AWS DynamoDB and Couchbase Work with some of the best engineers in the industry to work on complex Software as a Service (SaaS) based applications Here's What You Need You need to have a strong passion for software development and must take pride in designing and coding. You should also have great analytical skills and ability to handle complex, modular software development in a collaborative team-based environment. In addition to this, you will have a leg up if you also meet the following criteria: Educational Qualifications / Background Bachelor’s degree (or higher) in Computer Science OR related technical discipline Strong understanding of Computer Science fundamentals Excellent verbal and written communication skills along with strong interpersonal skills Primary Skills 4 to 7 years of Software Development experience in developing and shipping software Excellent troubleshooting skills Proven ability to work in a fast paced, agile environment and result oriented culture Hands-on programming experience with Node, JavaScript and TypeScript Experience with RESTful Web Services and API development Experience in contributing to the architecture and design (Design Patterns, Non-Functional Requirements (NFRs) including Performance, Scalability, Reliability, Security) Experience with one or more of the databases: SQL Server, MySQL, PostgreSQL, Oracle, Couchbase, Cassandra, AWS DynamoDB or other NoSQL technologies Experience of working with Queuing technologies such as SQS/RabbitMQ/Kafka/Active MQ Strong influence in technical discussions and building team’s technical vision Experience in leading an engineering team Preferred Skills Experience in full stack development ranging from front-end user interfaces to backend systems Experience/knowledge of React, Vue or Angular; Graph Query Language (GQL) Experience of working with Elasticsearch/Solr Experience with Cloud Computing platforms like AWS/GCP/Azure Cloud Experience using feature flags and trunk-based development Show more Show less

Cvent is a leading meetings, events and hospitality technology provider with more than 4,800 employees and nearly 22,000 customers worldwide. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship --a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to act, embrace risk, and make decisions as if they had founded the company themselves. We foster an environment that promotes agility, which means we don’t have the luxury to wait for perfection. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds shared connections. About the Role: We are seeking an experienced and creative Instructional Designer to join our team. The successful candidate will be responsible for designing and developing effective customer learning solutions (videos, microlearning, eLearning, instructor-led content, visuals, certifications, etc.) that meet the training needs of our organization. The Instructional Designer will work closely with subject matter experts, trainers, and other stakeholders to create engaging and interactive learning experiences that drive product adoption and performance. Job Responsibilities: Design and develop customer-centric training content, including instructional videos, microlearning, eLearning, certifications, and Instructor-Led Training (ILT) using proven instructional design methodologies to ensure maximum learning effectiveness. Develop high-quality customer-facing training videos (including visuals and effects) that align with our brand and key messages, using content authoring tools such as Camtasia or Adobe Premiere Pro. Utilize technical and creative writing skills to write content that will engage course learners. Design, develop, test, and evaluate content in consultation with a subject matter expert or facilitator. Self-review and proofread work to ensure content meets high quality standards. Create content using eLearning software, such as Articulate 360. Collaborate and build strong relationships with colleagues, trainers, subject matter experts, and stakeholders across Cvent. Stay informed on instructional design best practices, industry standards, and trends. Qualifications Bachelor’s degree in Instructional Design, Technology, Education, or related field. 5+ years of experience in instructional design, eLearning development, or related field. Knowledge of content authoring tools such as Camtasia, Articulate 360, and Adobe Creative Suite. Experience in designing and developing software-related training materials. Strong project management skills with the ability to manage multiple projects simultaneously through all design stages. Excellent interpersonal, presentation, and verbal and written communication skills. Familiarity with learning management systems (LMS) and eLearning standards such as SCORM and xAPI. Experience using instructional design models such as ADDIE, SAM, and Kirkpatrick's Model of Evaluation. Proficiency with Microsoft Office suite, including PowerPoint, Word, and Excel. Creative, inquisitive, and coachable; open to constructive feedback and results oriented. At Cvent we celebrate, support and are committed to creating a diverse and inclusive environment. We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other legally protected characteristics. Show more Show less

Overview Cvent is a global meeting, event, travel, and hospitality technology leader, with more than 4000+ employees worldwide. As a leading cloud-based technology company, we have over 28,000+ customers, including 80% of the Fortune 100 companies, in more than 100 countries. Cvent’s software solutions optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events. In addition to helping event planners navigate every aspect of the event process, we also provide an integrated platform to hoteliers to help create qualified demand for their hotels, manage that demand more efficiently, and measure their business performance in real-time. In This Role, You Will As a Lead - Site Reliability Engineer, you'll use your advanced development and operations knowledge to identify and prioritize issues. Find universal solutions to common problems and Mentor And Support Junior Staff. Additionally, You Will Enlighten, Enable and Empower a fast-growing set of multi-disciplinary teams, across multiple applications and locations. Tackle complex development, automation and business process problems. Champion Cvent standards and best practices. Ensure the scalability, performance, and resilience of our suite of products. Work with the development and product team of a new application to establish the right monitoring and alerting strategy. Work with a new acquisition's DevOps team to cross -pollinate best practices, educate and close gaps in Cvent standards. Develop build, test and deployment automation that seamlessly targets multiple on-premises and AWS regions. Help a dev team working on a legacy code base to realize zero-down-time deployments Give back by working on and contributing to Open Source projects Automate all the things! Must Have Here's What You Need: Experience with SDLC methodologies (preferably Agile software development methodology). Experience with software development - Knowledge of Java/Python/Ruby is a must. Preferably good understanding of Object-Oriented Programming concepts. Exposure to managing AWS services / operational knowledge of managing applications in AWS Experience with configuration management tools such as Chef, Puppet, Ansible or equivalent Solid Windows and Linux administration skills. Working with APM, monitoring, and logging tools (New Relic, DataDog, Splunk) Experience in managing 3 tier application stacks / Incident response Experience with build tools such as Jenkins, CircleCI, Harness etc Exposure to containerization concepts - docker, ECS, EKS, Kubernetes Working experience with NoSQL databases such as MongoDB, couchbase, postgres etc Self-motivation and the ability to work under minimal supervision is must. Good To Have F5 load balancing concepts Basic understanding of observability & SLIs/SLOs Message Queues (RabbitMQ). Understanding of basic networking concepts Experience with package managers such as nexus, artifactory or equivalent Good communication skills People management experience Show more Show less

Role & responsibilities As a Site Reliability Engineer, you'll use your advanced development and operations knowledge to identify and prioritize issues. Find universal solutions to common problems and mentor and support junior staff. Additionally, you will: Enlighten, Enable and Empower a fast-growing set of multi-disciplinary teams, across multiple applications and locations. Tackle complex development, automation and business process problems. Champion Cvent standards and best practices. Ensure the scalability, performance, and resilience of our suite of products. Work with the development and product team of a new application to establish the right monitoring and alerting strategy. Develop build, test and deployment automation that seamlessly targets multiple on-premises and AWS regions. Help a dev team working on a legacy code base to realize zero-down-time deployments. • Give back by working on and contributing to Open Source projects Automate all the things! Preferred candidate profile Experience with SDLC methodologies (preferably Agile software development methodology). Scripting languages like Ruby, Groovy, Bash, PowerShell, or Python. Exposure to managing AWS services / operational knowledge of managing applications in AWS Experience with configuration management tools such as Chef, Puppet, Ansible or equivalent Hands-on experience with Windows and Linux/Unix Administration Working with APM, monitoring, and logging tools (New Relic, DataDog, Splunk) Good understanding of containerization concepts - docker, ECS, EKS, Kubernetes Experience managing 3 tier application stacks Experience with build tools such as Jenkins Working experience with NoSQL databases such as MongoDB, couchbase, postgres etc F5 load balancing concepts Understanding of basic networking concepts Experience with package managers such as nexus, artifactory or equivalent Good communication skills

This is a unique, full-time opportunity for an individual, with hands-on development experience, who is seeking new challenges. In this role you will work as a key member of the Product Development team to design, develop and deliver large scale, high-performance solutions for transaction-intensive web applications and services. What You Will Be Doing: Work on Internet scale applications, where performance, reliability, scalability and security are critical design goals not after-thoughts. Create intuitive, interactive and easy-to-use web applications using rich client-side and REST based server-side code. Implement the nuts and bolts of Microservices Architecture, Service-Oriented Architecture (SOA) and Event-Driven Architecture (EDA) in real-life applications. Gain experience with different database technologies SQL Server, Oracle, Postgres, MySQL Collaborate with some of the best engineers in the industry to work on complex Software as a Service (SaaS) based applications What You Will Need for this Position: You need to have a strong passion for software development and must take pride in designing and coding. You should also have great analytical skills and ability to handle complex, modular software development in a collaborative team-based environment. In addition to this, you will have a leg up if you also meet the following criteria: Educational Qualifications / Background: Bachelors degree (or higher) in Computer Science OR related technical discipline Strong understanding of Computer Science fundamentals Excellent verbal and written communication skills along with strong interpersonal skills Primary Skills: 4 to 7 years of Software Development experience in developing and shipping software Excellent troubleshooting skills Proven ability to work in a fast paced, agile environment and result oriented culture Hands-on programming experience with C# including Object Oriented Design Experience with ASP.NET MVC, Web Forms Framework Experience in contributing to the architecture and design (Design Patterns, Non-Functional Requirements (NFRs) including Performance, Scalability, Reliability, Security) Experience with one or more of the databases: SQL Server, Oracle, PostgreSQL, MySQL, Couchbase, Cassandra, AWS DynamoDB or other NoSQL technologies Experience of working with Queuing technologies such as RabbitMQ/Kafka/Active MQ, MSMQ Preferred Skills: Hands-on programming experience with Java including Object Oriented Design Experience with RESTful Web Services and API development using Spring/Dropwizard or any other framework Experience in full stack development ranging from front-end user interfaces to backend systems Experience/knowledge into JavaScript + Angular/React Js/Typescript, Graph Query Language (GQL) Experience of working with Elasticsearch/Solr Experience with Cloud Computing platforms like AWS/GCP/Azure Cloud

Overview: Cvent s Global Demand Center seeks a dynamic and experienced Assistant Team Lead for our Marketing Technology team. This role is pivotal in optimizing our Go-to-Market technology, account-based marketing, and personalization efforts. The successful candidate will specialize in advanced marketing technologies, ensuring alignment with business goals and enhancing the experience for prospects and customers through innovative solutions. At Cvent, youll be part of a dynamic team that values innovation and creativity. Youll work with cutting- edge technology and help drive our go-to-market efforts to new heights. We want to hear from you if you are passionate about marketing technology and have a track record of driving success through innovative solutions. In This Role, You Will: Manage our Go-to-Market Tech Stack: Elevate our Go To Market technology stack, including revenue marketing tech, ABM, and personalization tools. Implement and manage advanced marketing technologies such as 6sense and chat solutions. Own the technical implementation and ongoing management of new Go-To-Market tools. Integration and Implementation: Lead the charge in overseeing technical integrations across various marketing and sales platforms. Transform the chat experience for prospects and customers by ensuring seamless integration of chat solutions with other marketing tools. Optimize sales-facing systems like Reachdesk to align with business goals. Campaign Attribution and Reporting: Support and enhance campaign attribution strategies for better tracking and analysis. Develop and manage comprehensive reporting frameworks to measure the effectiveness of technology-driven marketing efforts. Create and maintain ABM dashboards, providing clear visibility into performance metrics. Performance Analysis and Improvement: Analyze chatbot performance and make data-driven improvements to enhance customer engagement. Lead efforts to improve the functionality and effectiveness of our marketing and sales enablement technologies. Leverage data-driven insights to inform decision-making and drive continuous improvement. Training and Support: Deliver impactful training on go-to-market tools and processes, ensuring the marketing team fully utilizes the capabilities of our tools. Support campaign attribution and reporting strategies, providing accurate and actionable data to stakeholders for informed decisions. Technical Expertise and Leadership: Serve as a technical expert, onboarding new technologies and optimizing the use of existing tools in our marketing technology stack. Guide the team in harnessing the full potential of our tech resources. Gap Identification and Requirement Development: Identify gaps and develop requirements for the automation of manual tasks to enhance marketing efficiency and effectiveness. Innovate solutions to streamline processes and drive productivity. Evaluation of New Technologies: Evaluate new marketing technologies, ensuring alignment with business objectives and staying ahead of industry trends. Heres What You Need: Bachelor s/Master s degree in Marketing, Business, or a related field. Exceptional project management skills, including attention to detail, stakeholder engagement, project plan development, and deadline management with diverse teams. Deep experience with go-to-market tools like: ABM - 6sense, DemandBase Chat - Drift, Qualified, Avaamo Gifting - Reachdesk, Sendoso AI - ChatGPT, Microsoft Azure, Claude, Google Gemini, Glean, etc. Web - CHEQ, OneTrust iPaaS - Zapier, Tray.io, Informatica Skilled in crafting technical documentation and simplifying complex procedures. A minimum of 5 years of hands-on technical experience with marketing technologies like marketing automation platforms, CRM and database platforms Strong capacity for understanding and fulfilling project requirements and expectations. Excellent communication and collaboration skills, with a strong command of the English language. Self-motivated, analytical, eager to learn, and able to thrive in a team environment.

Provide technical leadership and mentor a team of engineers to build Internet-scale applications where performance, reliability, and scalability, are critical design goals - not after-thoughts Collaborate closely with Product and Design teams to create solutions for our customers Create intuitive, interactive, and easy-to-use web applications using rich client-side and REST based server-side code using Node, React and Typescript/Javascript Implement the nuts and bolts of Microservices Architecture, Service-Oriented Architecture (SOA) and Event-Driven Architecture (EDA) in real-life applications Use database technologies, ranging from traditional relational to the latest NoSQL products such as AWS DynamoDB and Couchbase Work with some of the best engineers in the industry to work on complex Software as a Service (SaaS) based applications Overview: Cvent is a leading meetings, events and hospitality technology provider with more than 4,800 employees and nearly 22,000 customers worldwide. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship --a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. We foster an environment that promotes agility, which means we don t have the luxury to wait for perfection. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections In This Role, You Will: Provide technical leadership and mentor a team of engineers to build Internet-scale applications where performance, reliability, and scalability, are critical design goals - not after-thoughts Collaborate closely with Product and Design teams to create solutions for our customers Create intuitive, interactive, and easy-to-use web applications using rich client-side and REST based server-side code using Node, React and Typescript/Javascript Implement the nuts and bolts of Microservices Architecture, Service-Oriented Architecture (SOA) and Event-Driven Architecture (EDA) in real-life applications Use database technologies, ranging from traditional relational to the latest NoSQL products such as AWS DynamoDB and Couchbase Work with some of the best engineers in the industry to work on complex Software as a Service (SaaS) based applications Heres What You Need: You need to have a strong passion for software development and must take pride in designing and coding. You should also have great analytical skills and ability to handle complex, modular software development in a collaborative team-based environment. In addition to this, you will have a leg up if you also meet the following criteria: Educational Qualifications / Background: Bachelor s degree (or higher) in Computer Science OR related technical discipline Strong understanding of Computer Science fundamentals Excellent verbal and written communication skills along with strong interpersonal skills Primary Skills: 4 to 7 years of Software Development experience in developing and shipping software Excellent troubleshooting skills Proven ability to work in a fast paced, agile environment and result oriented culture Hands-on programming experience with Node, JavaScript and TypeScript Experience with RESTful Web Services and API development Experience in contributing to the architecture and design (Design Patterns, Non-Functional Requirements (NFRs) including Performance, Scalability, Reliability, Security) Experience with one or more of the databases: SQL Server, MySQL, PostgreSQL, Oracle, Couchbase, Cassandra, AWS DynamoDB or other NoSQL technologies Experience of working with Queuing technologies such as SQS/RabbitMQ/Kafka/Active MQ Strong influence in technical discussions and building team s technical vision Experience in leading an engineering team Preferred Skills: Experience in full stack development ranging from front-end user interfaces to backend systems Experience/knowledge of React, Vue or Angular; Graph Query Language (GQL) Experience of working with Elasticsearch/Solr Experience with Cloud Computing platforms like AWS/GCP/Azure Cloud Experience using feature flags and trunk-based development

Partner with Product team to define KPIs, build hypothesis & analyze product data to understand user engagement, feature adoption, and other key metrics. Analyzing results, identifying trends & patterns in data, and interpreting findings to draw actionable insights. Working with other analysts in the team to define and build data frameworks like customer segmentation to support targeted product & marketing strategies. Partner with Product & Sales leadership to support revenue generating initiatives like customer onboarding, upsell & cross sell opportunities, promotion campaigns and measuring its impact on business KPIs. Create and deliver reports and presentations to communicate findings and insights to Product, Sales, CS, and other stakeholders. Develop and Design scalable market insights and customer insights content that can be used for internal office hours, webinars, and industry publications. Research led approach to identify internal and external factors that have an impact on customer performance. Own end-to-end management and deliver periodic deliverables (repeatable, scalable short analysis for stakeholders) and ensure project success and quality. Overview: Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we re transforming the meetings and events industry through innovative technology that powers human connection. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship - a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. Cvent Analytics team is looking to hire Analyst/ Senior Analyst who can work on data-driven insights to optimize the performance and user experience of our products. This role will play a critical role in making informed decisions about product features, user engagement, and overall strategy, with the goal of enhancing customer satisfaction and driving growth for the business. They must possess strong analytical skills, proficiency in data analysis tools, and the ability to translate complex data into actionable recommendations for product development and enhancement. In This Role, You Will: Partner with Product team to define KPIs, build hypothesis & analyze product data to understand user engagement, feature adoption, and other key metrics. Analyzing results, identifying trends & patterns in data, and interpreting findings to draw actionable insights. Working with other analysts in the team to define and build data frameworks like customer segmentation to support targeted product & marketing strategies. Partner with Product & Sales leadership to support revenue generating initiatives like customer onboarding, upsell & cross sell opportunities, promotion campaigns and measuring its impact on business KPIs. Create and deliver reports and presentations to communicate findings and insights to Product, Sales, CS, and other stakeholders. Develop and Design scalable market insights and customer insights content that can be used for internal office hours, webinars, and industry publications. Research led approach to identify internal and external factors that have an impact on customer performance. Own end-to-end management and deliver periodic deliverables (repeatable, scalable short analysis for stakeholders) and ensure project success and quality. Heres What You Need: 4-6 years of experience in analytics domain with focus on Product & Digital Analysis. Bachelor s Degree (in technology, statistics, sciences, or mathematics) and/or Engineering with good academic record. Experience working on SQL or Snowflake, Advance Excel, and Product Analytics tools such as Mix panel, Amplitude, Pendo, Google Analytics. Familiarity with Digital Analytics & Clickstream data. Good presentations and storytelling skills to deliver insights to the larger audience. Understanding BI tools like Sigma, Tableau, PowerBI to create visualizations and dashboards to uncover data insights. Experience with A/B testing and segmentation strategies will be a plus. Excellent project and time management skills; proven competence for meeting deadlines, multi-tasking under pressure and managing work under ambiguity. Self-driven and can work with geographically spread teams.

Site Reliability is about combining development and operations knowledge and skills to help make the organization better. Whether you have a development background and are interested in learning more about operations or are a DevOps/Systems Engineer who is interested in developing internal tools – Cvent SRE can benefit from your skillsets. Ultimately, we are looking for passionate people who love learning and technology. BS, MS in Computer Science OR related technical degree required. We are responsible for ensuring that our platform is stable and healthy. We break down barriers by fostering developer ownership and empowering developers. We support them by building creative and robust solutions to operations problems. We use our background as generalists to work closely with product development teams from the early stages of design all the way through identifying and resolving production issues. We see the big picture. We help create and enforce standards while facilitating an agile and learning culture. We use SRE principals such as blameless postmortems and operational load caps to ensure we’re constantly improving our knowledge and maintaining a good quality of life. Overall, we’re passionate about automation, learning and participating in dynamic day to day work. Must Have: • 7-9 years of relevant experience • Experience with SDLC methodologies (preferably Agile software development methodology). • Experience with software development – Knowledge of Java/Python/Ruby is a must. Preferably good understanding of Object-Oriented Programming concepts. • Exposure to managing AWS services / operational knowledge of managing applications in AWS • Experience with configuration management tools such as Chef, Puppet, Ansible or equivalent • Solid Windows and Linux administration skills. • Working with APM, monitoring, and logging tools (New Relic, DataDog, Splunk) • Experience in managing 3 tier application stacks / Incident response • Experience with build tools such as Jenkins, CircleCI, Harness etc • Exposure to containerization concepts - docker, ECS, EKS, Kubernetes • Working experience with NoSQL databases such as MongoDB, couchbase, postgres etc • Self-motivation and the ability to work under minimal supervision is must. Good to Have : • F5 load balancing concepts • Basic understanding of observability & SLIs/SLOs • Message Queues (RabbitMQ). • Understanding of basic networking concepts • Experience with package managers such as nexus, artifactory or equivalent • Good communication skills • People management experience Show more Show less

Overview Cvent’s Global Demand Center seeks a dynamic and experienced Assistant Team Lead for our Marketing Technology team. This role is pivotal in optimizing our “Go-to-Market” technology, account-based marketing, and personalization efforts. The successful candidate will specialize in advanced marketing technologies, ensuring alignment with business goals and enhancing the experience for prospects and customers through innovative solutions. At Cvent, you'll be part of a dynamic team that values innovation and creativity. You'll work with cutting- edge technology and help drive our go-to-market efforts to new heights. We want to hear from you if you are passionate about marketing technology and have a track record of driving success through innovative solutions. In This Role, You Will Manage our Go-to-Market Tech Stack: Elevate our “Go To Market” technology stack, including revenue marketing tech, ABM, and personalization tools. Implement and manage advanced marketing technologies such as 6sense and chat solutions. Own the technical implementation and ongoing management of new Go-To-Market tools. Integration and Implementation: Lead the charge in overseeing technical integrations across various marketing and sales platforms. Transform the chat experience for prospects and customers by ensuring seamless integration of chat solutions with other marketing tools. Optimize sales-facing systems like Reachdesk to align with business goals. Campaign Attribution and Reporting: Support and enhance campaign attribution strategies for better tracking and analysis. Develop and manage comprehensive reporting frameworks to measure the effectiveness of technology-driven marketing efforts. Create and maintain ABM dashboards, providing clear visibility into performance metrics. Performance Analysis and Improvement: Analyze chatbot performance and make data-driven improvements to enhance customer engagement. Lead efforts to improve the functionality and effectiveness of our marketing and sales enablement technologies. Leverage data-driven insights to inform decision-making and drive continuous improvement. Training and Support: Deliver impactful training on go-to-market tools and processes, ensuring the marketing team fully utilizes the capabilities of our tools. Support campaign attribution and reporting strategies, providing accurate and actionable data to stakeholders for informed decisions. Technical Expertise and Leadership: Serve as a technical expert, onboarding new technologies and optimizing the use of existing tools in our marketing technology stack. Guide the team in harnessing the full potential of our tech resources. Gap Identification and Requirement Development: Identify gaps and develop requirements for the automation of manual tasks to enhance marketing efficiency and effectiveness. Innovate solutions to streamline processes and drive productivity. Evaluation of New Technologies: Evaluate new marketing technologies, ensuring alignment with business objectives and staying ahead of industry trends. Here's What You Need Bachelor’s/Master’s degree in Marketing, Business, or a related field. Exceptional project management skills, including attention to detail, stakeholder engagement, project plan development, and deadline management with diverse teams. Deep experience with go-to-market tools like: ABM - 6sense, DemandBase Chat - Drift, Qualified, Avaamo Gifting - Reachdesk, Sendoso AI - ChatGPT, Microsoft Azure, Claude, Google Gemini, Glean, etc. Web - CHEQ, OneTrust iPaaS - Zapier, Tray.io, Informatica Skilled in crafting technical documentation and simplifying complex procedures. A minimum of 5 years of hands-on technical experience with marketing technologies like marketing automation platforms, CRM and database platforms Strong capacity for understanding and fulfilling project requirements and expectations. Excellent communication and collaboration skills, with a strong command of the English language. Self-motivated, analytical, eager to learn, and able to thrive in a team environment. Show more Show less

Manage our Go-to-Market Tech Stack: Elevate our Go To Market technology stack, including revenue marketing tech, ABM, and personalization tools. Implement and manage advanced marketing technologies such as 6sense and chat solutions. Own the technical implementation and ongoing management of new Go-To-Market tools. Integration and Implementation: Lead the charge in overseeing technical integrations across various marketing and sales platforms. Transform the chat experience for prospects and customers by ensuring seamless integration of chat solutions with other marketing tools. Optimize sales-facing systems like Reachdesk to align with business goals. Campaign Attribution and Reporting: Support and enhance campaign attribution strategies for better tracking and analysis. Develop and manage comprehensive reporting frameworks to measure the effectiveness of technology-driven marketing efforts. Create and maintain ABM dashboards, providing clear visibility into performance metrics. Performance Analysis and Improvement: Analyze chatbot performance and make data-driven improvements to enhance customer engagement. Lead efforts to improve the functionality and effectiveness of our marketing and sales enablement technologies. Leverage data-driven insights to inform decision-making and drive continuous improvement. Training and Support: Deliver impactful training on go-to-market tools and processes, ensuring the marketing team fully utilizes the capabilities of our tools. Support campaign attribution and reporting strategies, providing accurate and actionable data to stakeholders for informed decisions. Technical Expertise and Leadership: Serve as a technical expert, onboarding new technologies and optimizing the use of existing tools in our marketing technology stack. Guide the team in harnessing the full potential of our tech resources. Gap Identification and Requirement Development: Identify gaps and develop requirements for the automation of manual tasks to enhance marketing efficiency and effectiveness. Innovate solutions to streamline processes and drive productivity. Evaluation of New Technologies: Evaluate new marketing technologies, ensuring alignment with business objectives and staying ahead of industry trends. Overview: Cvent s Global Demand Center seeks a dynamic and experienced Assistant Team Lead for our Marketing Technology team. This role is pivotal in optimizing our Go-to-Market technology, account-based marketing, and personalization efforts. The successful candidate will specialize in advanced marketing technologies, ensuring alignment with business goals and enhancing the experience for prospects and customers through innovative solutions. At Cvent, youll be part of a dynamic team that values innovation and creativity. Youll work with cutting- edge technology and help drive our go-to-market efforts to new heights. We want to hear from you if you are passionate about marketing technology and have a track record of driving success through innovative solutions. In This Role, You Will: Manage our Go-to-Market Tech Stack: Elevate our Go To Market technology stack, including revenue marketing tech, ABM, and personalization tools. Implement and manage advanced marketing technologies such as 6sense and chat solutions. Own the technical implementation and ongoing management of new Go-To-Market tools. Integration and Implementation: Lead the charge in overseeing technical integrations across various marketing and sales platforms. Transform the chat experience for prospects and customers by ensuring seamless integration of chat solutions with other marketing tools. Optimize sales-facing systems like Reachdesk to align with business goals. Campaign Attribution and Reporting: Support and enhance campaign attribution strategies for better tracking and analysis. Develop and manage comprehensive reporting frameworks to measure the effectiveness of technology-driven marketing efforts. Create and maintain ABM dashboards, providing clear visibility into performance metrics. Performance Analysis and Improvement: Analyze chatbot performance and make data-driven improvements to enhance customer engagement. Lead efforts to improve the functionality and effectiveness of our marketing and sales enablement technologies. Leverage data-driven insights to inform decision-making and drive continuous improvement. Training and Support: Deliver impactful training on go-to-market tools and processes, ensuring the marketing team fully utilizes the capabilities of our tools. Support campaign attribution and reporting strategies, providing accurate and actionable data to stakeholders for informed decisions. Technical Expertise and Leadership: Serve as a technical expert, onboarding new technologies and optimizing the use of existing tools in our marketing technology stack. Guide the team in harnessing the full potential of our tech resources. Gap Identification and Requirement Development: Identify gaps and develop requirements for the automation of manual tasks to enhance marketing efficiency and effectiveness. Innovate solutions to streamline processes and drive productivity. Evaluation of New Technologies: Evaluate new marketing technologies, ensuring alignment with business objectives and staying ahead of industry trends. Heres What You Need: Bachelor s/Master s degree in Marketing, Business, or a related field. Exceptional project management skills, including attention to detail, stakeholder engagement, project plan development, and deadline management with diverse teams. Deep experience with go-to-market tools like: ABM - 6sense, DemandBase Chat - Drift, Qualified, Avaamo Gifting - Reachdesk, Sendoso AI - ChatGPT, Microsoft Azure, Claude, Google Gemini, Glean, etc. Web - CHEQ, OneTrust iPaaS - Zapier, Tray.io, Informatica Skilled in crafting technical documentation and simplifying complex procedures. A minimum of 5 years of hands-on technical experience with marketing technologies like marketing automation platforms, CRM and database platforms Strong capacity for understanding and fulfilling project requirements and expectations. Excellent communication and collaboration skills, with a strong command of the English language. Self-motivated, analytical, eager to learn, and able to thrive in a team environment.