23 Customerfacing Jobs

Join Tufin and enjoy a people-centric culture, an open atmosphere, and opportunities for career growth. Benefit from great mentors and a company culture that encourages knowledge sharing with leading tech experts. Embrace the opportunity to make a difference and bring your passion and inspiration to the table. With Tufin celebrating 20 years of business stability in 2025 and boasting over 2,000 worldwide customers, you will be a valuable part of the dynamic Cyber Security industry. As an Escalations TL at Tufin, you will leverage your troubleshooting skills to address customer issues escalated to R&D by the Technical Support/Services organization. Lead a team of escalation engineers, providing guidance, mentorship, and fostering growth. Assist team members in analyzing, diagnosing, debugging, and resolving complex issues that customers encounter while using our products. Take charge of escalations and efficiently drive resolutions through offline or online customer sessions. Develop and implement diagnostic tools, patches, and fixes as needed, based on identified root causes, or escalate to R&D teams when necessary. Serve as the technical focal point for coordinating with R&D teams to resolve customer issues and identify and implement solutions based on patterns observed in escalated customer issues. Collaborate with R&D to provide feedback on common escalated issues and work towards devising permanent solutions, such as product hotfixes or design changes. Additionally, train Technical Support engineers to enhance their efficiency in resolving support cases. Requirements: - Minimum of 2 years of proven experience in software team leadership roles. - At least 4 years of solid programming experience in Java server-side development within a Linux environment. - Proficiency in troubleshooting and problem-solving. - Capability to multitask, organize, and prioritize work effectively. - Strong verbal and written communication skills, including technical writing, in a multicultural work environment. - Previous experience in R&D escalations, Tier-3, or customer-facing positions. - Ability to communicate with customers in an effective, responsible, and respectful manner. Nice to have knowledge or experience in (but not mandatory): - Spring and Hibernate frameworks, REST APIs. - Monitoring distributed systems and virtualization. - ELK, Grafana, Prometheus, Loki, monitoring tools. - NGINX and NGINX ingress controller configuration. - Familiarity with Kubernetes, Networking, helm, Golang.,

The Technical Account Manager (TAM) plays a crucial role in helping customers transition to using Google Cloud products effectively. Your main responsibility will be to guide organizations through the technical aspects of their Google Cloud transformation journey. You will oversee the delivery of Cloud Consulting services to drive customer adoption of Google Cloud services. This position will involve frequent interaction with various stakeholder groups, including enterprise leadership and a diverse, cross-functional team. As a TAM, you will be instrumental in accelerating customer adoption of Google Cloud by leading the implementation process. You will offer technical expertise, manage timelines, milestones, migration goals, and strategies for business transformation. Your role will also involve advocating for customer requirements to address adoption challenges and drive the development of new features. Collaboration across multiple teams and work streams will be essential to maintain customer momentum. Building strong relationships with stakeholders is key to understanding customers" business needs, creating roadmaps, and conducting quarterly business reviews and executive sessions to gain insight into both business and technical requirements. You will be responsible for planning customer events and launches, working closely with Support, Engineers, and Site Reliability Engineers to ensure customer success. Additionally, you will collaborate with customers and support teams to address and resolve issues and escalations effectively. A critical aspect of your role as a TAM will be to develop best practices and resources based on insights gained from customer engagements. These resources will support initiatives aimed at scaling through partners and accelerating Google Cloud adoption. Excellent written and verbal communication skills, problem-solving abilities, and client management skills will be essential for success in this role.,

As a Front Office Executive at Material Depot, you will play a crucial role in ensuring a welcoming and professional environment for all visitors, clients, and vendors. Your responsibilities will include warmly greeting and guiding individuals entering the office, handling incoming calls efficiently, and managing various office inquiries with a high level of professionalism. You will be actively involved in supporting lead qualification by engaging with walk-ins and responding to phone or email queries promptly. Collaboration with the sales team is essential to ensure a seamless handover of leads with the necessary context. Maintaining visitor logs, overseeing office supplies, and ensuring the front office is organized are key tasks that you will be responsible for. In addition, you will coordinate daily office operations and provide assistance with scheduling and basic administrative tasks. Effective communication across various channels to resolve customer queries and provide necessary support will be a significant part of your role. Your input in sharing feedback and assisting with reporting and documentation tasks will contribute to the overall efficiency of the office operations. To excel in this role, you should ideally have a background in business, hospitality, or related fields. Strong verbal and written communication skills are essential, along with previous experience in customer-facing or administrative roles. Being comfortable with a six-day work schedule and thriving in a startup environment are important aspects of this position. A polished, friendly demeanor coupled with a proactive approach and a problem-solving mindset will set you up for success in this role. Join Material Depot, a Y-Combinator-backed startup revolutionizing how architects and designers discover and purchase interior materials. As part of our team, you will contribute to building India's first online discovery engine and omnichannel retail experience for a wide range of materials. With global investors such as Accel, Whiteboard Capital, and Y Combinator, and collaboration with over 1,000 top designers, Material Depot is at the forefront of innovation in this space. With annualized revenue exceeding $4M, we are one of the fastest-growing startups in the industry.,

About the job: Join JoVE, the world's leading producer and provider of video solutions dedicated to enhancing scientific research and education. Our platform is utilized by millions of scientists, educators, and students worldwide. With over 1,000 institutional clients, including prestigious universities like Harvard, MIT, Yale, and Stanford, we are a rapidly growing company operating in multiple countries. If you are a talented and ambitious individual, we invite you to be part of our dynamic team. The Role: As a Customer Success Specialist in Life Science, your primary responsibility will be to assist researchers and faculty at subscribing Universities and Research Institutions in North America. Your role involves integrating JoVE's content into their syllabi and supporting training and research activities effectively. Responsibilities: - Engage with Researchers and Educators to enhance the utilization of JoVE resources in laboratories and classrooms - Conduct presentations and webinars at various events, including exhibits, conferences, seminars, and workshops - Establish strong relationships with key decision-makers and teaching/research staff at Universities and Research Institutes through regular outreach efforts - Provide valuable customer feedback to sales, product, and marketing teams - Raise Product Awareness within new and existing customer institutions - Maintain positive relationships with customer institutes throughout the sales process, ensuring client satisfaction and retention post-sale Requirements: - Hold a Master's or PhD Degree in a STEM discipline - Possess excellent English communication skills - Previous experience working in laboratory settings - Background in Science Communications or Customer-facing roles is a plus - In-depth knowledge of education and research trends in specific content areas like Biology, Chemistry, Medicine, Physics, Engineering, or Psychology - Ability to deliver engaging presentations to diverse audiences - Proven networking skills with scientists and decision-makers - Willingness to travel as needed Why Join JoVE - Competitive compensation package aligned with local market standards - Opportunity to contribute directly to advancing scientific research and enhancing science education - Collaborate with global teams in an innovative and supportive work environment - Clear career advancement opportunities within our organization due to our strong promotion from within culture.,

The Customer Success Specialist, Life Science at JoVE plays a crucial role in supporting researchers and faculty at subscribing Universities and Research Institutions in North America. By aiding in the integration of JoVE's content into syllabi and facilitating training and research activities, you will contribute to the advancement of scientific education and research. Your responsibilities will include engaging with Researchers and Educators to enhance the utilization of JoVE resources in laboratory and classroom settings. This customer-facing role involves delivering presentations and webinars at exhibits, conferences, seminars, and workshops within University and Research center settings. Building relationships with key decision-makers and teaching/research staff through regular outreach efforts will be essential. Additionally, you will provide valuable customer feedback to sales, product, and marketing teams, and raise awareness about JoVE's products within new and existing customer institutes. To excel in this role, you should hold a Master's or PhD Degree in a STEM discipline, possess excellent English communication skills, and have previous experience working in laboratory environments. Any background in Science Communications or Customer-facing roles will be advantageous. A comprehensive understanding of education and research trends in relevant content areas such as Biology, Chemistry, Medicine, Physics, Engineering, or Psychology is required. Demonstrated proficiency in delivering engaging presentations, networking with scientists and decision-makers, and a willingness to travel are also key qualifications. Joining JoVE offers a competitive compensation package, the opportunity to drive scientific research forward and enhance student learning experiences, and the chance to collaborate with global teams in an innovative environment. With a culture that prioritizes internal career advancement, working at JoVE provides a clear pathway for professional growth and development.,

As a Technical Project Manager at gTech Ads, you will have the opportunity to work with customers of all sizes, providing them with support, media, and technical services related to our Ad products stack. Your role will involve guiding customers on optimizing their use of our products, setting up accounts, implementing ad campaigns, and offering media solutions for their business and marketing needs. Additionally, you will be responsible for providing complex technical and measurement solutions, along with consultative support for our large customers. In this role, you will collaborate with Sales, Product, and Engineering teams within Google to develop better solutions, tools, and services that enhance our products and improve the overall client experience. Your focus will be on ensuring that our customers receive the best return on investment with Google and that we maintain our position as a trusted partner. At gTech, we strive to create products and services that have a positive impact on the world, and your role will be instrumental in bringing these solutions to life. As part of a global team of trusted advisors, you will leverage your technical expertise, product knowledge, and understanding of customer needs to deliver bespoke solutions and scalable tools that maximize the potential of Google products. Your responsibilities will include prioritizing and delivering exceptional customer service throughout the customer journey, troubleshooting and resolving issues for Google's advertisers, business teams, agencies, and partners. You will apply your product experience to solve technical customer issues, analyze data and insights to create action plans, and collaborate with cross-functional partner teams to enhance the overall client experience. Your ability to own end-to-end customer solutions, provide insights to support product and process improvements, and drive operational enhancements will be key to your success in this role. If you are a proactive and customer-focused professional with a background in technical project management or customer-facing roles, we invite you to apply and be part of our dynamic team at gTech Ads.,

As a proactive and energetic Marketing & Site Supervisor, you will be responsible for overseeing client site visits, preparing job estimates, supervising maintenance work, and maintaining strong client relationships. Your role will involve acting as a bridge between clients, the internal team, and management to ensure smooth operations. You will visit both existing and prospective client sites, inspect and document maintenance tasks required, and prepare detailed quotes with estimated costs and completion times. It is important to ensure that maintenance work is carried out as per the approved quote, supervise the crew, confirm completion to client satisfaction, obtain job completion sign-off, and submit reports to management. In addition, you will recruit and manage maintenance staff as needed, provide guidance and support to your team throughout the work process, and build and maintain positive relationships with clients. You will serve as the primary contact for client queries and feedback. The ideal candidate for this role should have a minimum educational qualification of 12th Pass / Diploma / Any Degree, with prior experience in sales, field service, or customer-facing roles being an advantage. Good communication and convincing skills are essential, along with a willingness to travel locally and meet clients in person. Basic knowledge of using a smartphone, messaging apps, and email is also required. The salary for this position is negotiable and will be based on educational background and work experience. This is a full-time, permanent position with a flexible schedule. Proficiency in English is preferred, and the work location is in person. If you are interested in this opportunity, please contact the employer at +91 9363294244 for further discussions.,

As an applicant to this position, you will have the opportunity to choose your preferred working location from the options of Hyderabad, Telangana, India; Bengaluru, Karnataka, India. Minimum qualifications: - Possess a Bachelor's degree or equivalent practical experience. - Have at least 5 years of experience in a technical project management or a customer-facing role. - Demonstrate experience in digital marketing and executing go-to-market strategies. - Exhibit proficiency in managing multi-stakeholder engagements. Preferred qualifications: - Showcase expertise in technical support and troubleshooting, emphasizing a customer-first mindset and solution ownership, coupled with skills in business analysis, dashboard development, and data-driven insights. - Possess experience in consulting or business development, with the ability to identify and prioritize business opportunities. - Have knowledge of advertising solutions and the media landscape, encompassing both online and offline platforms. - Familiarity with Google Ads and the ability to focus on solving business challenges. - Capable of managing cross-functional and cross-regional partnerships. - Demonstrate the ability to influence executive leadership through effective communication and problem-solving skills. About the job: gTech Ads is responsible for providing support, media, and technical services to customers of all sizes across the complete Ad products stack. The team assists customers in maximizing the benefits of Ad and Publisher products, offering support and guidance when required. Services range from improving self-help options and in-product support to setting up accounts, implementing ad campaigns, and delivering media solutions tailored to customers" business and marketing needs. gTech Ads also provides complex technical and measurement solutions along with consultative support for large customers, offering both customized and scalable solutions worldwide. The team collaborates with Sales, Product, and Engineering teams within Google to develop innovative solutions, tools, and services that enhance product quality and client experience. Focused on ensuring customers achieve the best return on investment with Google, gTech Ads remains a trusted partner to its clients. Responsibilities: - Prepare frontline teams for launches and migrations for Measurement Platforms and Effectiveness, working closely with gTech Customer Support by facilitating activities such as training, SOP creation, and hotspot issue analysis. - Drive the activation of Measurement foundations products like Tagging, EC, and first-party Audiences, and develop a strategy for gTech Ads services to support regional goals. - Assist in prioritizing and defining goals and metrics, analyzing current gaps in performance. - Develop and maintain servicing plans for advertisers, continuously improving service strategies through an integrated MoS to adapt to changes in products and metrics. - Influence technical solutions to align with product priorities.,

As a Program Manager at Google, you will have the opportunity to work with the Tools Dev and Automation (TDA) team, responsible for delivering innovative technological solutions to enable technical services teams to provide exceptional client service at scale. These teams support various Google advertiser platforms including YouTube, AdWords, DoubleClick, and Google Analytics 360. Your role will involve guiding teams in building internal tools and overseeing projects throughout the project lifecycle until launch. You will bring in the right amount of structure and process to enhance team productivity without unnecessary overhead. It is essential to be a technology expert who is passionate about product development, continuously learning new approaches. You will collaborate with Engineering, Product, and Business Analytics teams, as well as business partners, to drive efforts and work on programs that directly impact internal products released to over 4000+ gTech Ads Googlers and vendors globally. At Google, we strive to create products and services that contribute to making the world a better place. The gTech team plays a crucial role in bringing these solutions to life, supporting customers worldwide with technical expertise and product knowledge tailored to address complex needs. Whether it involves developing bespoke solutions or scalable tools, our focus is on ensuring customers derive maximum benefit from Google products. Your responsibilities will include managing organization-wide processes between India and United States engineering and product teams to prioritize high-impact work and deliver a high Return on Investment (ROI) for the TDA organization. You will oversee dependencies between teams and geographies, lead programs to enhance operational efficiency, manage prioritization processes at both team and organization levels, and advocate for best practices to drive clearer objectives and outcomes. If you are looking to be part of a dynamic team that thrives on innovation and collaboration, this role offers a unique opportunity to contribute to transformative projects in a global tech environment.,

As a Product Manager at Ovyo, you will be responsible for driving the product lifecycle process within the pioneering next-generation cloud-native OTT services domain. Your key focus will be on executing the entire PDLC, from product research and market analysis to roadmap development and successful product launch. You will play a crucial role in translating product strategy into detailed technical and functional requirements, collaborating closely with engineering, production, marketing, and commercial teams. Your ownership will extend to product strategy documentation encompassing business cases, high-level use cases, technical requirements, revenue, and ROI. To excel in this role, you should have at least 5 years of product management experience, with a distinct advantage if you possess expertise in OTT video or similar video technology domains. A deep understanding of SDLC processes, tools, and best practices is essential, along with the ability to handle varied job descriptions and contribute cross-functionally. You will need to thrive in a fast-paced environment, manage multiple projects simultaneously, and prioritize effectively. Strong interpersonal, written, verbal, and presentation communication skills are a must, along with the ability to learn new technical and business concepts quickly. A bachelor's degree in a relevant field is required, and flexibility to adapt quickly to the existing team dynamics is desirable. You should also demonstrate communication aptitude to lead design, architecture, and training sessions successfully. Join Ovyo, a global company working with TV, Media & Networks industries, where you will collaborate with content brands and operators to shape the future of video consumption and connectivity. With a management team in the UK and technical and operations teams in Portugal and India, Ovyo offers a dynamic and innovative work environment for passionate technology enthusiasts.,

As a member of the Devices & Services team at Google, your primary goal will be to accelerate customer adoption of Google Cloud by leading the implementation journey. You will be responsible for providing technical guidance, managing timelines, milestones, migration goals, and business transformation strategies. Your role will involve advocating for customer needs to overcome adoption blockers and drive new feature development. You will need to lead across multiple work streams and teams to maintain customer momentum. In this role, you will also develop relationships with stakeholders to understand customers" businesses, develop roadmaps, and lead quarterly business reviews and executive sessions to better understand their business and technical needs. You will be required to plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers to ensure customer success. Additionally, you will work with customers and Support to guide issues and escalations to resolution. A successful candidate should have a Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience. You should have at least 8 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations, or transformation programs. Experience supporting customers in cloud operations, technical support, escalation management, or IT consulting is preferred. Preferred qualifications for this role include an MBA or Master's degree in Management, Technical, or Engineering fields. Experience collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver solutions is also desired. Candidates with experience translating business requirements into technological solutions and application or workload migration to public cloud providers will be given preference. An understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks is beneficial. Excellent written and verbal communication, presentation, problem-solving, and client management skills are essential for this role. In summary, as a key member of the Devices & Services team at Google, you will play a crucial role in driving customer adoption of Google Cloud, providing technical guidance, and ensuring customer success through effective relationship management and problem-solving skills.,

As a Technical Project Manager at YouTube Partner Engineering (YPE) Platform Services, you will play a crucial role in driving the expansion and efficiency of YouTube Partner Engineering initiatives. With a core mission to establish an enterprise service model, you will facilitate seamless platform integrations and technical partnerships at scale. Your contribution will be pivotal in supporting critical programs such as Shopping, Commerce, Playables, and External YouTube API Offerings, among others. With a Bachelor's degree or equivalent practical experience and at least 5 years of experience in technical project management or a customer-facing role, you will bring a wealth of expertise to the team. Ideally, you will also hold a Master's degree in Business, Statistics, Mathematics, Economics, Engineering, or Applied Science, or a related field. Your background should encompass 5 years of experience managing projects and working with analytics, software coding, or customer-side web technologies. Your role will involve collaborating with cross-functional stakeholders from different areas such as Engineering, Policy, and Product. Utilizing your excellent problem-solving, critical thinking, analytical, and communication skills, you will work across teams to uncover needs, anticipate issues, and develop solutions/projects effectively. Experience in using CRM tooling, particularly Salesforce, to manage partner support workflows will be valuable in your role. Responsibilities: - Support updating existing solution content or creating repeatable content like best practices recommendations, tutorials, blog articles, and sample code while ensuring thorough documentation. - Generate partner insights and actively participate in business reviews with partners to formulate partner strategies independently. - Manage project planning, status reporting, timeline estimation, issue tracking, meeting facilitation, and project documentation efficiently. - Execute solutions based on user/partner/client business objectives and technical requirements, leveraging support from peers/community as needed. - Identify trends of solution issues across users/partners/clients and collaborate with internal teams to mitigate risks proactively. Join us at YouTube, where we believe in the power of every voice and strive to build a better world through storytelling and community. Embrace the opportunity to work at the forefront of technology and creativity, moving at the speed of culture to share the world with people. Together, we explore new ideas, solve real problems, and have fun while doing it.,

As a candidate for this position, you should hold a Bachelor's degree or equivalent practical experience, along with at least 15 years of experience in technical project management or a customer-facing role. Additionally, you should have 5 years of experience in people management. Preferred qualifications include a track record of leading multi-stakeholder engagements with strong leadership capabilities, managing cross-functional and cross-regional partnerships, and having an understanding of Google Ads and advertising solutions. Strategic thinking to address business issues across online and offline media landscapes is also desirable, as well as the ability to identify and prioritize both strategic and tactical business opportunities. Excellent communication skills are essential for this role, as you will be engaging with and influencing executive leadership. Your role will involve enabling gTech to deliver exceptional customer experiences through product partnerships, tooling, training, and testing to enhance AI-generated creatives. You will drive quality and efficiency in ad product commercialization, acting as the liaison between Product and gTech to ensure seamless product launches and customer migrations. Responsibilities will include delivering improved billing experiences for customers, partners, and gTech employees to create meaningful business and team impact. You will provide seamless, intuitive, and powerful billing experiences across ads products to help advertisers achieve their goals confidently. Additionally, you will influence product and platform leadership to drive improvements that enhance customer experience, identify opportunities to simplify billing processes, and collaborate with cross-functional teams to enhance agency billing communications. Operational readiness for billing launches and changes will also be a key responsibility, along with managing service metrics for billing, delivering exceptional customer satisfaction, and leading a team of product excellence managers to create impact for the gTech ads organization.,

As a candidate for the position, you should hold a Bachelor's degree or an equivalent practical experience, along with at least 5 years of experience in either technical project management or a customer-facing role. Your background should also include working in an operations role and familiarity with human evaluation or data labeling environments. Ideally, you will have experience collaborating with engineers, product managers, product specialists, or operations managers to drive product and process development. Proficiency in problem-solving tools such as SQL, enabling you to extract insights from datasets and provide recommendations, is highly desirable. You should be able to manage your time effectively in a fast-paced environment, adapting and prioritizing tasks as needed. Building consensus and working effectively with cross-functional teams and internal stakeholders is crucial, underscoring the importance of excellent communication skills for seamless collaboration with international teams. In this role within the Platforms and Devices team at Google, you will be part of a group dedicated to improving user experiences across various computing software platforms and first-party devices. The team is focused on researching, designing, and developing technologies that enhance user interactions with computing, creating innovative solutions for users worldwide. Your responsibilities will include owning product data streams, collaborating with subject matter experts to implement evaluations, and collecting data to measure rater accuracy and agreement. Monitoring data quality and operational KPIs will be essential, as you analyze results to drive improvements and address any issues that arise. Working closely with stakeholders, you will prioritize data collection tasks and manage scheduling within the allocated budget. Collaboration with global vendor raters, managers, and trainers will be necessary to identify and resolve gaps or issues in data collection processes. Staying informed about the latest data labeling methodologies, including human rater labeling and machine learning, will enable you to provide valuable recommendations to your cross-functional teammates for application solutions.,

You should have a Bachelor's degree or equivalent practical experience along with 3 years of experience in system design or reading code (e.g., Java, C++, Python, etc.), as well as 3 years of experience in troubleshooting technical issues for internal/external partners or customers. Ideally, you would also hold a Master's degree in Business, Statistics, Mathematics, Economics, Engineering, or Applied Science, or a related field, in addition to 5 years of experience with data analysis and SQL/MySQL. You should have 5 years of experience in a customer-facing role, 5 years of experience in managing projects and working with analytics, software coding, or customer-side web technologies, and 5 years of experience in operations management (e.g., process improvement, operational reviews, optimizing workflows, etc). Moreover, 5 years of experience in working with Unix or Linux operating systems/commands is preferred. About the job: gTech Ads is responsible for providing support, media, and technical services for customers of all sizes across Google's Ad products stack. The team assists customers in maximizing the benefits of Ad and Publisher products, offering services that range from self-help options to account setup, ad campaign implementation, media solutions, technical solutions, and consultative support. Collaborating with teams across Google, gTech Ads aims to enhance products, services, and client experiences for optimal returns on investment. As a part of this role, you will be tasked with managing solutions to optimize the efficiency of gTech's support and services organizations. You will contribute to the development of tools, suggest product features, and be involved in their design and implementation. Utilizing Google's infrastructure, you will work on problem-solving over datasets to create impactful solutions. Responsibilities: - Establish and maintain relationships with stakeholders in customer or partner organizations to deliver quality technical solutions and services. - Test developer product features for functionality and provide constructive feedback to product/engineering teams for enhancing the developer experience. - Create product requirement documents (PRDs) to document product specifications and ensure alignment with customer/partner and internal requirements. - Develop solutions such as best practices recommendations, tutorials, blog articles, sample code, and ensure documentation of repeatable solutions. - Collaborate with internal or external developers/users/partners/clients/stakeholders to write solution code.,

You will be joining a product-led company that is dedicated to developing a user-friendly eCommerce platform aimed at assisting businesses in establishing and expanding their online presence effortlessly. The team values initiative, ownership, and prioritizing customer satisfaction. If you excel in client communication, problem-solving, and building lasting relationships, we are excited to welcome you aboard. As a Success & Sales Associate, your primary responsibility will involve being the initial point of contact for potential users who are exploring our platform. Your role will include guiding leads through our offerings, assisting in the onboarding process of new customers, and playing a crucial part in ensuring a seamless and value-driven customer journey from discovery to adoption. This position requires a blend of consultative sales, customer onboarding, and relationship management. The ideal candidate should be independent, proactive, and comfortable working in a fast-paced, remote-first environment with minimal supervision. Key Responsibilities: - Managing inbound and outbound sales interactions through various communication channels. - Understanding customer objectives and providing personalized recommendations with clarity and empathy. - Assisting new users in navigating the onboarding process to ensure early value realization. - Maintaining accurate records in the CRM system, ensuring timely updates and clear documentation. - Communicating customer feedback and insights to internal teams for product and process enhancements. - Ensuring that every customer interaction is conducted professionally, empathetically, and with a focus on delivering value. Requirements: - A minimum of 2 years of experience in B2C sales, client onboarding, or customer-facing roles. - Excellent communication skills in both Hindi and English, both verbally and in writing. - Strong interpersonal skills and the ability to establish rapport quickly. - A customer-centric approach with a knack for simplifying complex information. - Proficiency in working with CRM platforms and remote collaboration tools. - Capability to take ownership of tasks and work independently. We also encourage applications from individuals who are new to the industry but possess strong communication skills, are quick learners, and are eager to collaborate with the team to deliver exceptional customer experiences. If you are enthusiastic about assisting users and thrive in dynamic environments, we look forward to hearing from you. Preferred Qualifications: - Background in eCommerce or SaaS industries. - Previous experience working at an early-stage startup. What We Offer: - Fixed compensation along with performance-based incentives. - High ownership, autonomy, and the chance to directly impact the organization. - A collaborative team that values your input and creativity. - Exposure to startup growth, with learning opportunities in various functions. Job Type: Full-time Benefits: - Flexible schedule - Paid sick time - Work from home Schedule: - Day shift - Monday to Friday - Weekend availability Performance bonus Application Question(s): - How many years of experience do you have in B2C sales - This role is suitable for individuals new to sales and eager to learn or those with up to 2 years of experience, possessing good communication skills in both Hindi and English. Do you believe you are a good fit for this position Language: - English (Required) - Hindi (Required) Work Location: Remote,

As a Program Manager at Google, you will have the opportunity to work in either Bengaluru, Karnataka, India or Gurugram, Haryana, India. You should possess a Bachelor's degree or equivalent practical experience along with at least 8 years of experience in a technical project management or customer-facing role. Additionally, experience in program management, client services, or management consulting is required. The role may involve traveling up to 60% of the time. Preferred qualifications include a Bachelor's degree in Computer Science or a related technical field. You should have experience in leveraging quantitative assessment and analysis for decision-making and prioritization. Collaboration with cross-functional, geographically dispersed teams, customer base, channel partners, systems integrators, and third-party developers to deliver solutions is essential. Furthermore, understanding the cloud marketplace and differentiators of various cloud offerings is advantageous. You should be able to work in ambiguous situations, define resolutions, and adapt to new technologies in the Cloud/IT space. As a Program Manager at Google, you will lead complex, multi-disciplinary projects from inception to completion. Your responsibilities will include planning requirements, managing project schedules, identifying risks, and effectively communicating with cross-functional partners. Projects may involve coordination across different offices, time zones, and hemispheres. You will be responsible for leading and developing a team of Program Managers and overseeing program management for multifunctional Google Cloud Professional Services projects. Your role will encompass program planning, delivery assurance and verification, tracking and reporting, and risk and mitigation planning. You will manage risks, issues, and actions for accounts, tracking them to meet expected outcomes and timelines while developing mitigation plans as necessary. Additionally, you will ensure the delivery quality of partner teams and resources when required. Organizing project requirements into clear goals and objectives, and breaking down projects into manageable sub-projects and sub-processes will also be part of your responsibilities.,

As a Sales Consultant, your primary responsibility will be to engage with potential clients through various communication channels such as phone calls, emails, walk-ins, and digital platforms. You will be required to thoroughly understand client needs and offer suitable product recommendations. Guiding customers through the sales process, from the initial inquiry to closing the deal, will be a crucial part of your role. To ensure effective follow-ups and customer management, you will be expected to utilize a structured CRM system. Additionally, conducting product presentations and demonstrations when necessary will be essential. Meeting or surpassing monthly sales targets and Key Performance Indicators (KPIs) will be a key measure of success in this position. Collaboration with the marketing and product teams to stay informed about ongoing campaigns and new offerings is also part of the job scope. Your role will involve gathering customer feedback and providing insights to enhance service and product quality. The ideal candidate for this position should hold a Bachelor's degree and have at least 3 years of experience in sales, counseling, or customer-facing roles. Strong interpersonal and negotiation skills are essential, along with proficiency in MS Office and CRM software. Fluency in both English and Tamil is required. Being goal-oriented, self-motivated, and a team player are qualities that will contribute to your success in this role. Preferred skills include experience in either B2C or B2B sales, particularly within the Healthcare, Wellness, Real Estate, or related industries. The ability to manage a high volume of leads and multitask effectively will be advantageous. Knowledge or background in Hair & Skin, Wellness, or Salon sectors is a plus. This is a full-time, permanent position with a compensation package that includes a performance bonus. The work schedule is during day shifts, and the job location is in person.,

The Sales Executive position in Cybersecurity software, Cloud, and Networking requires a dynamic and results-driven individual with 13 years of experience in IT sales. You should possess a strong understanding of IT products and services, particularly in cybersecurity and networking solutions. Being comfortable in customer-facing roles is essential, including field visits to meet potential clients. Your responsibilities will include identifying, qualifying, and closing new business opportunities in the IT solutions and services domain. Active engagement with clients to grasp their requirements and suggest tailored IT solutions, such as cybersecurity and networking services, is crucial. Managing the end-to-end sales cycle, including lead generation, client meetings, proposals, negotiations, and deal closures, falls within your scope. Maintaining robust client relationships, ensuring customer satisfaction through regular follow-ups and support, and collaborating with pre-sales, technical, and delivery teams for project execution are key aspects of the role. Meeting and surpassing monthly/quarterly sales targets and staying updated with industry trends, new technologies, and competitor activities are also expected. The ideal candidate should have a minimum of 1 year of experience in sales of cybersecurity and networking solutions/services and a customer-facing field sales role. Basic knowledge of IT infrastructure, networking, and security solutions is required, along with excellent communication, negotiation, and presentation skills. A self-motivated, target-driven approach, ability to build strong relationships with clients and internal teams, and a bachelor's degree in business, IT, or related field are preferred. Exposure to IT solution selling across SMEs or enterprise clients, experience with CRM tools for sales tracking, and certifications or familiarity with products from vendors like Cisco, Fortinet, Sophos, Palo Alto, etc., will be advantageous. If you are interested in this position, please send your resume to hr@unizent.com.,

You will be a Sales Account Executive at YelowSoft (Peerbits Venture) based in Ahmedabad, responsible for driving growth by qualifying leads, conducting discovery and demo sessions, and converting prospects into long-term customers. YelowSoft is a leading SaaS platform that empowers taxi, limo, and ride-hailing businesses worldwide with modernization and automation solutions. Your key responsibilities will include owning the sales cycle for inbound and outbound leads, conducting impactful discovery sessions, delivering tailored product demos, collaborating with pre-sales teams, maintaining CRM hygiene, and engaging in consultative selling with key decision-makers. The ideal candidate will have at least 3-4 years of experience in B2B sales or customer-facing roles, a quick learning ability, an entrepreneurial mindset, excellent communication and negotiation skills, and the capacity to manage multiple deals effectively. In return, we offer a competitive salary with commissions, exposure to global clients and enterprise deals, a high learning curve working closely with founders and product teams, and the opportunity to grow into a senior sales or business development leadership role. Join our dynamic work culture for a rewarding professional journey.,

As an ATG Architect with over 10 years of experience (B1 visa mandatory), you will be based in Bangalore for onsite work in the IT/Ecommerce/Retail industry. Your responsibilities will include leading teams, interacting with customers, and designing ATG Architecture and Microservices solutions. It is essential that you have a B1 Visa and previous experience in the Ecommerce/Retail domain. To apply for this position, please share your updated resume including the following details: - Total Experience - Experience in ATG Architecture - Experience in Microservices - Experience in Ecommerce/Retail domain - Current CTC - Expected CTC - Notice period (If serving then LDW) - Current Location - Availability for F2F interview (Yes/No) - Possession of B1 Visa This full-time role requires day shift availability in Bangalore, Karnataka. Reliable commute or willingness to relocate is preferred. Application Questions: - Current CTC (Per Annual) - Expected CTC - Notice period (If serving then Last day of working) - Current Location - Do you have B1 visa Preferred Experience: - ATG Architecture: 10 years - Microservices: 10 years - E-commerce/ Retail Domain: 3 years - TL and Customer-facing: 2 years If you meet the requirements and are interested in this opportunity, please contact us at hiring@etalenthire.com or reach out to Satish at 8802749743.,

The ideal candidate for this position should hold a Bachelor's degree or equivalent qualification. You should possess strong communication and interpersonal skills, allowing you to easily establish rapport and trust with others. Previous experience in customer-facing roles, particularly in the education technology sector, would be beneficial. In this role, your presentation and training skills should be excellent, enabling you to effectively communicate complex information. Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint is required. A proactive attitude and the ability to work independently while managing multiple priorities effectively are essential traits for this position. Having knowledge of the education sector and being familiar with digital learning platforms would be advantageous for this role.,

The position requires a Bachelor's degree or equivalent practical experience and a minimum of 5 years of experience in a technical project management or a customer-facing role. Ideal candidates will have experience with internet products and technologies, as well as knowledge of the publisher, advertising market, or online ads landscape. Additionally, candidates should possess knowledge in technical design and the ability to quickly grasp technical concepts and apply them appropriately. Strong cross-functional collaboration skills with multiple teams and stakeholders are essential, along with excellent communication, agreement, and influencing skills. The gTech Professional Services team operates with a creative, collaborative, and customer-centric approach to deliver foundational services and forward-looking business solutions to top advertiser and publisher customers. By providing technical implementation, optimization, and key solutions, the team helps customers achieve their business objectives while developing long-term capabilities. Ads Solution Architects play a key role in cultivating relationships with Google's strategic advertisers, agencies, and partners. They collaborate cross-functionally within Google, working closely with Sales, Go-to-Market, Product, and Engineering teams to create advanced solutions, tools, and enhance products based on evolving user needs. As an Advertising Solutions Architect, responsibilities include developing an understanding of Google Shopping products and using them to meet customer goals. The role also involves establishing robust processes, systems, tools, and documentation to support these products effectively. Working closely with Partner Sales teams, the Advertising Solutions Architect monitors product performance for mid-market sales commerce clients in the Americas. They develop tools to address technological and business needs, identify opportunities to enhance Google's partner e-commerce business, and seek ways to optimize processes through workflow improvements and automation for increased efficiency and productivity. The gTech team strives to support Google's mission of creating products and services that improve the world. Trusted advisors provide global customer support rooted in technical expertise, product knowledge, and a deep understanding of complex customer needs. Solutions are tailored to address unique challenges and ensure customers benefit fully from Google products. Responsibilities of the role include ensuring high product adoption and usage, serving as the primary technical contact for clients, collaborating with internal and external technical teams to address challenges, advocating for new product features, driving advertiser and publisher integrations, and designing tools and workflows to enhance team productivity and efficiency.,