Customer verification executive

• A Customer Verification Executive is responsible for verifying the accuracy and authenticity of customer information and documentation. This role involves checking various details, ensuring compliance with company policies and regulations, and potentially interacting with customers to resolve discrepancies.key responsibilities include document verification, customer data validation, and potentially handling inbound and outbound calls to gather or clarify information.
• Key Responsibilities: Document Verification: Examining documents like ID cards, bank statements, and other relevant paperwork to ensure they are genuine and meet the required standards.
• Customer Data Validation: Confirming the accuracy of customer information provided during registration or application processes, cross-referencing with other sources if necessary.
• Compliance: Ensuring all verification processes adhere to company policies and relevant regulations, including data protection and privacy laws.
• .Communication: Interacting with customers, either via phone, email, or in person, to clarify information, resolve discrepancies, or gather additional details.
• Issue Resolution: Assisting customers with any issues related to their verification, providing support and guidance.
• Record Keeping: Maintaining accurate and up-to-date records of all verification activities.
• Reporting: Providing regular updates on verification activities and highlighting any potential risks or issues.
• Teamwork: Collaborating with other departments, such as customer service or sales, to ensure a smooth verification process. Required Skills and Qualifications:
• Attention to Detail: The ability to carefully examine information and identify inconsistencies.
• Communication Skills: Strong verbal and written communication skills for interacting with customers and colleagues.
• Problem-Solving Skills: The ability to identify and resolve issues related to verification processes.
• Analytical Skills: The ability to analyze information and make informed decisions.
• Knowledge of Regulations: Understanding of relevant regulations and compliance requirements.
• Computer Literacy: Proficiency in using computer systems and software for data entry and record keeping.

Job Type: Full-time

Pay: ₹10,436.42 - ₹25,325.91 per month

Benefits:

• Food provided

Work Location: In person