Posted:1 week ago|
Platform:
Remote
Full Time
Key Responsibilities
~Handle inbound and outbound calls with US customers related to medical insurance queries.
~Provide accurate information, resolve issues, and deliver excellent customer service.
~Ensure attention to detail while meeting productivity and quality benchmarks.
~Strictly follow compliance guidelines and company policies.
Eligibility Criteria
Minimum qualification: 10+2 / Graduate.
Minimum 1 year of international voice process experience is mandatory.
Excellent English communication skills (verbal & written).
Strong problem-solving ability with a customer-first approach.
Flexible to work in night shifts and extended hours (OT applicable).
Relieving letter from previous organization is mandatory.
Axis Services
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