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Customer Support Voice Process

0 - 31 years

0 Lacs

Posted:2 weeks ago| Platform: Apna logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Responsibilities: Provide solutions to customer queries over the phone Handle inbound and outbound calls efficiently Ensure excellent customer service and issue resolution Maintain professionalism and empathy while interacting with customers Document customer interactions and escalate issues when necessary Skills Required: Strong verbal communication skills Active listening and problem-solving ability Quick decision-making and adaptability Empathy and customer-centric approach Examples of Work: Handling inbound and outbound calls Assisting customers with queries and complaints Providing support and resolving issues effectively

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