Customer Support Representative ( International Process )

1 - 5 years

0 Lacs

Posted:2 months ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Care Executive in this international process based in the US, you will be responsible for providing excellent customer service through inbound calls from customers and clients. Your key duties will include delivering professional assistance, managing day-to-day tasks, and addressing service requests promptly via telephone, email, and other communication channels. To excel in this role, you must possess exceptional written and verbal communication skills, along with outstanding phone etiquette. The ability to multitask, prioritize work effectively, and showcase strong interpersonal skills is crucial. A minimum qualification of Higher Secondary (12th pass) is mandatory for this full-time position. You should be open to working in various shifts including day, evening, morning, night, rotational, and US shifts with weekend availability. Previous experience of at least 1 year in customer service and international voice processes is required. Proficiency in English language is essential, and the job location is in Mohali, Punjab. If you are ready to commit to rotational shifts and are willing to relocate to Mohali or already reside there, apply now for this opportunity. The application deadline is 10/03/2025, and the expected start date is 03/10/2025. Join us and be part of a team that values your dedication and offers yearly bonuses for your contributions to our customer care initiatives.,

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