Posted:1 day ago|
Platform:
On-site
Full Time
Key Responsibilities:
● Handle inbound and outbound customer calls, emails, and chats.
● Resolve customer queries, complaints, and requests promptly and professionally.
● Maintain accurate records of customer interactions in CRM systems.
● Coordinate with internal teams to ensure customer issues are resolved effectively.
● Provide product/service information and guidance to customers.
● Strive to achieve customer satisfaction and contribute to retention.
Requirements:
● Experience: 6 months – 2 years in customer service / call center / support role.
● Education: Graduate / Undergraduate with relevant experience.
● Languages: Proficiency in English and Hindi. Knowledge of Kannada is a strong plus.
● Strong communication and interpersonal skills.
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹20,000.00 per month
Experience:
Language:
Location:
Work Location: In person
hindustan Recruitment
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