Customer Support Representative

Customer Support Executive – Insurance Domain (Voice Process)

Location: Kharadi, Pune

Company Overview:
We are hiring Customer Support Executives for one of our reputed clients in the Insurance domain (Life & Health Insurance). If you are passionate about helping customers choose the best insurance plans and have strong communication skills, we’d love to hear from you!

Job Role:

As a Customer Support Executive, you will assist customers in understanding and selecting suitable Life and Health Insurance plans based on their needs.

Key Responsibilities:

• Handle inbound and outbound calls to assist customers.
• Understand customer requirements and recommend appropriate insurance products.
• Provide accurate information on policies, premiums, and benefits.
• Maintain customer records and follow up for renewals or additional services.
• Ensure excellent customer experience through effective communication.

Job Details:

• Process: Voice Process
• Shift Timing: Day Shift (Rotational Shifts)
• Week Off: Rotational
• Training: 15 days (provided by the company)
• Experience: Freshers to 5 Years
• Qualification: Graduation (Mandatory)
• Age Limit: Candidates must have completed graduation (no ongoing students)
• Interview Mode: Face-to-Face only
• Location: Kharadi, Pune

Salary:

15,000-20,000 k CTC for freshers

Max 35,000 k CTC for Experience

Skills Required:

• Excellent communication skills (English & Hindi preferred)
• Good interpersonal and problem-solving skills
• Customer-focused with a positive attitude
• Basic knowledge of insurance (added advantage)

Why Join Us:

• Opportunity to build a career in the growing Insurance sector
• Paid training and supportive work environment
• Growth and performance-based incentives

Interested candidates can share their resume at: hrachieversconnect@gmail.com

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Provident Fund