Customer Support - Non Voice

Designation: Associate Customer Support

Process Transunion Cibil (Non- Voice)

Shift Timing:

Girls: 8AM - 8PM

Boys: 24*7 rotational shifts (Any 9 hours)

6 Days working; 1 rotational off

Roles and responsibilities:

1. Work in back-office operations team to process the enquires / requests / complaints from clients within defined timeline

2. Detail oriented, thorough in analyzing and interpreting data

3. Ability to learn and work in cross domain process

Qualification:

1. Min. 1 year of experience in complaints/escalation/grievance handling through emailsupport in BFSI Industry

2. Graduate

Salary

Experience - CTC

12 months – 24 months - 3,00,850 (23k in-hand)
25 months – 36 months - 3,29,950 (25.5k in-hand)36 months + 3,59,050 (27.8k in-hand)

Drop resume on

Rhea Thomas

Email: [email protected]

Whatsapp: 9356117701

Job Types: Full-time, Permanent

Pay: ₹23,000.00 - ₹27,500.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Application Question(s):

• Are you comfortable travelling to Chandivali?

Experience:

• Banking: 1 year (Preferred)

Work Location: In person

Expected Start Date: 15/07/2025