As a Customer Care Representative, you will be responsible for providing excellent customer service through multiple communication channels such as voice, chat, and email. Your main duty will be to provide customers with information about products, services, and promotions, as well as handling their inquiries, complaints, and feedback. Responsibilities include responding to customer inquiries and requests via voice, chat, and email within the TAT, providing customers with accurate information about products, services, and promotions, handling customer complaints, resolving issues, and escalating as necessary, maintaining detailed and accurate records of customer interactions, ensuring customer satisfaction by delivering excellent service, and keeping up-to-date with product and service knowledge. Requirements for this role include excellent communication skills, both written and verbal, strong problem-solving and critical thinking skills, ability to multitask and work in a fast-paced environment, strong attention to detail and accuracy, ability to work well in a team environment, flexibility to work on weekends and holidays, proficiency in using computers and various software applications. Previous customer service experience is an asset. Education and Experience: - Diploma or Bachelor's degree preferred - 0-1 year of customer service experience in a call center environment is an asset Salary Bracket: Upto 15k - 25k Per Month (Looking for Immediate Joiners) Location: Bangalore,

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Customer Support Executive - Voice Process

karnataka

Experience: Not specified

INR 0 - 0 Lacs

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Customer Support Executive - Voice Process