Customer Support Executive – Voice Process (Work from Home)

Job Description

Job Title: Customer Support Executive – Voice Process (Work from Home) Location: Training: Work from Office (Kolkata) Post-Training: Permanent Work from Home Hiring Type: Full-Time Experience: Freshers & Experienced Candidates Welcome Qualification: Undergraduate / Graduate CTC: Up to ₹2.33 LPA Shift: Rotational Shifts (including weekends) 6 Days Working, 1 Day Rotational Week Off Training Shift Timings: 8:00 AM – 6:00 PM Training Duration: 45 Days (from 14th July, Work from Office – Kolkata) Key Responsibilities: Handle inbound/outbound voice calls to assist customers. Provide accurate information and resolve customer queries efficiently. Maintain a high level of customer satisfaction and professionalism. Document call details and follow up as needed. Requirements: Good communication skills in English and regional language. Willingness to work in rotational shifts and weekends. Basic computer knowledge and the ability to work remotely post-training. Comfortable working from office during the 45-day training period. Perks: The system provided by the company Opportunity to work from home after initial training Structured training and support from experienced mentors Job Type: Full-time Pay: ₹14,000.00 - ₹15,000.00 per month Benefits: Health insurance Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Education: Higher Secondary(12th Pass) (Required) Location: Kolkata, West Bengal (Required) Work Location: Remote Speak with the employer +91 6370721310