Customer Support Executive - Telegu

Key Responsibilities:

· Respond promptly and professionally to customer inquiries via phone, email, and chat.

· Resolve customer issues, complaints, or concerns in a polite and timely manner, escalating to senior management when necessary.

· Provide accurate product or service information to customers.

· Actively promote and upsell products and services during customer interactions to achieve sales targets.

· Identify opportunities for cross-selling and upselling based on customer needs and preferences.

· Meet and exceed monthly and quarterly sales targets, including revenue and number of units sold.

· Track and report on sales performance metrics and customer feedback.

Langauges - English, Hindi & Marathi

Salary - 20K to 25K

If interested share your resume on 9321900599

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Life insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Language:

• Telugu (Required)

Work Location: In person