Customer Support Executive – Tata Process

Customer Support Executive – Tata Process

Location:

On-site – [Office Location based on allocation]

Process:

Tata

Number of Positions:

20

Employment Type:

Full-time

Salary / CTC:

• Freshers: ₹25,000 CTC (₹20,000 Take Home)
• Experienced: ₹27,000 CTC (₹22,000 Take Home)
• 1+ Years Exp: ₹30,000 CTC (₹25,000 Take Home)

Shift & Working Days:

• Shift: 8 AM – 8 PM (Any 9 hours)
• 6 working days with 1 rotational weekly off

Experience Required:

• Freshers & Experienced candidates welcome

Educational Qualification:

• 12th Pass / Graduate (Any Stream)

Required Skills & Competencies:

• Good verbal and written communication in English
• Strong customer handling and problem-solving abilities
• Basic computer literacy (MS Office, typing, navigation, CRM tools)
• Ability to multitask in a fast-paced environment
• Professional and interpersonal skills

Nice-to-Have Skills:

• Experience in corporate BPO or customer support
• Knowledge of Tata products/services

Roles & Responsibilities:

• Handle inbound and outbound queries for Tata services
• Provide accurate solutions and updates to customers
• Maintain logs and CRM records of customer interactions
• Escalate issues promptly to ensure resolution
• Ensure adherence to quality standards and process compliance
• Support the team in achieving operational targets

Hiring Need:

Immediate

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person