Customer Support Executive (Male)

Job description:

(Candidate can applied who living in Surat)

• Responding promptly to customer inquiries & Maintain good customer relationship by Acknowledging and resolving all walk in queries.
• To present the wide range of products displayed in our company and interact with them.
• To handle international customers From Video Shopping Features (Facetime, WhatsApp, Skype, Facebook)
• Engage with customers to educate them on Latest Fashion trends and provide options that suit their requirement most appropriately in order to increase sales leads.
• Ensure customer satisfaction and provide professional customer support & Demonstrate customer understanding to build trust and identify new relevant clients.
• Strong Follow-up required on all the assigned cases, Other E-commerce activities & Administrative Task Completion

Other Requirements :

• Strong & Fluent English communication Skills
• Vehicle is compulsory because of Early/Late shift timings
• Employee will get Weekly off (As Saturday & Sunday will remain as working day)

Morning Shift: 7:00am to 4:00pm
Evening Shift : 4:00pm to 1:00amregular Shift : 9:00 am to 6:00pm

Other Benefits :

• Incentive will be paid as best in industry.

Job Type: Full-time

Benefits:

• Health insurance
• Paid time off

Experience:

• Customer care: 1 year (Required)

Language:

• English (Required)

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Paid sick time

Experience:

• Customer support: 1 year (Required)

Language:

• English (Required)

Location:

• Surat, Surat, Gujarat (Required)

Work Location: In person