Customer Support Executive - Freshers (Hindi &English)

Job Type: Full-Time

Experience Required: Freshers & Experienced Candidates Welcome

Salary:

• ₹15,000/month (Freshers)
• ₹20,000/month (Experienced Candidates)

What You’ll Do:

• Interact with customers via calls, chats, and emails to address queries
• Provide accurate information about policies, claims, renewals, and payments
• Assist customers with documentation and policy-related concerns
• Record and manage customer interactions using internal systems or CRM tools
• Follow up on customer queries to ensure complete satisfaction
• Coordinate with internal departments to resolve escalated issues
• Maintain high service standards and ensure a smooth customer experience
• Share information on insurance products that suit customer needs

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift
• Morning shift
• Rotational shift

Supplemental Pay:

• Joining bonus
• Performance bonus
• Yearly bonus

Education:

• Bachelor's (Required)

Language:

• Hindi (Required)
• English (Required)

Work Location: In person

Speak with the employer
+91 7569780715