Customer Support Executive-Female Candidate only

Position Summary:

The Customer Care Executive in the travel industry plays a critical role in providing exceptional customer service and support.

They are responsible for addressing customer inquiries, resolving issues, and ensuring a positive travel experience.

As the primary point of contact, the Customer Care Executive ensures customer satisfaction and fosters strong relationships with travellers.

Key Responsibilities:

• Respond promptly and courteously to customer inquiries via phone, email, or chat.
• Listen attentively to customer concerns, understand their travel needs, and provide appropriate solutions.
• Follow up with customers to ensure that their concerns have been resolved to their satisfaction.
• Effectively communicate travel details, policies, and procedures to customers.
• Communicate customer feedback, suggestions, and concerns to improve service quality and customer satisfaction.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹30,000.00 per month

Work Location: In person