Customer Support Executive (English Preferred)

0 - 2 years

2 - 3 Lacs

Posted:1 week ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Company: BROSLABS
Job Type: Full-Time
Location: Ahmedabad (Iskcon)
Experience: 0–2 Years
Salary: ₹15,000 – ₹30,000 per month

About the Company

BROSLABS is a fast-growing technology company delivering innovative and results-driven solutions in Blockchain and Technology. We value teamwork, innovation, and a growth-oriented work culture.

Job Overview

We are looking for a Customer Support Executive (English Preferred) to handle customer queries, provide timely assistance, and ensure a positive customer experience during every interaction.

Key Responsibilities

  • Handle customer inquiries via calls, emails, and chat.
  • Communicate fluently in English to assist customers professionally.
  • Maintain records of customer interactions and update CRM systems.
  • Coordinate with internal teams for issue resolution.
  • Provide accurate and timely information with a positive attitude.

Required Skills and Qualifications

  • Fluent in English (verbal & written) – preferred.
  • Excellent communication and interpersonal skills.
  • Basic computer knowledge (MS Office, CRM preferred).
  • Ability to multitask and handle customers efficiently.
  • Bachelor’s degree preferred.
  • Freshers and experienced (0–2 years) both can apply.

Benefits

  • Day shift only
  • Competitive salary and incentives
  • Supportive and friendly work environment
  • Growth and learning opportunities

Job Types: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹30,000.00 per month

Work Location: In person

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