Customer Support Executive (CSE)

Job description

Job Title: *Customer Support Executive*

Experience: 3+ Years

Location: Hyderabad

Job Type: Full-Time

*Work Mode: Work from Office*

About mTouch Labs

mTouch Labs is a technology solutions company specializing in web application development, mobile app development, AI solutions, and digital transformation services. Along with our technology services, we also offer our own products to help businesses address their evolving needs.

15 years of experience

1,500+ products delivered

NASSCOM Inspire Award 2026

ISO certified

Working with startups, enterprises, and government organisations across India, the US, and the GCC

*About the Role*

We’re looking for relentless sales warriors with BPO/call center experience to drive our subscription growth. This isn’t just a sales job it’s a highenergy, highreward hustle where you’ll make 100+ calls/day, pitch our game changing platform, and close deals on the phone.

If you’ve thrived in outbound sales environments, love the adrenaline of hitting targets, and want uncapped earning potential, this is your stage.

*What You’ll Do*

Crush Daily Targets: Make 100+ outbound calls/day to Indian SMEs, startups, and ecommerce businesses.

Sell Like a Pro: Pitch our SaaS platform’s value

Handle Objections: Turn “Not interested” into “Tell me more” with sharp rebuttals and persistence.

Close Subscriptions: Sign up 10-15 new paid customers/day

Manage Pipeline: Update CRM in realtime

*Who We Want*

3+ years in BPO/call center outbound sales (ecommerce/SaaS/insurance/EDtech upsells preferred).

Proven track record: Consistently hit 150%+ of quota in high call volume roles.

Stamina for the grind: You don’t just handle rejection—you feed off it.

Techsavvy: Comfortable demoing a SaaS product (we’ll train you).

Hustler mindset: No 9to5 mentality. You eat targets for breakfast.

Pay: ₹10,000.00 - ₹40,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person