Customer Support Executive (CSE)

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

HighSpark Silver

0 - 3 years

1 - 3 Lacs

Pune

Posted:1 day ago

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Job Description

Company: Highspark Silver
Experience: 0–3 Years
Job Type: Full-time

Job Description:

We are looking for a Customer Support Executive to handle customer queries and provide a smooth shopping experience.

Roles & Responsibilities:

Handle inbound and outbound customer calls.
Assist with order status, delivery delays, returns, and exchanges.
Respond to customer queries via WhatsApp and email.
Confirm COD orders before dispatch.
Handle customer complaints calmly and politely.
Maintain customer records and follow up on pending issues.

Requirements:

Good communication skills in Hindi and English.
Marathi is an added advantage.
Freshers are welcome.
Basic computer knowledge and a customer-friendly attitude.
E-commerce customer support experience is a plus.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Flexible schedule
Paid time off
Provident Fund

Work Location: In person

Skills Required

Customer Support Customer Queries Inbound Outbound Customer Complaints E-commerce Provident Fund Customer service Voice process (calls) Supply chain and logistics Communication

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Customer Support Executive (CSE)