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Customer Support Executive (CSE)

aaryanam bpo

2 - 3 Lacs

Delhi

Posted:5 days ago

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Job Description

Job Role: Customer Support Executive – Non-Sales
Salary: ₹20000 – ₹25,000 In-Hand + incentive
Working Days: 5 Days a Week
Weekly Offs: 2 Days
Qualification: Minimum 12th Pass
Experience: Freshers and Experienced Candidates Can Apply
Communication Skills: Good English Communication
Job Location: Dwarka, Delhi

Key Responsibilities

  • Handle customer inquiries through calls, chats, and emails.
  • Provide accurate information and resolve customer queries efficiently.
  • Deliver professional, polite, and customer-friendly support.
  • Maintain high customer satisfaction and service quality standards.
  • Update customer information and interaction records in CRM systems.
  • Coordinate with internal teams to ensure timely issue resolution.
  • Follow company policies, processes, and customer service guidelines.

Required Skills & Qualifications

  • Good verbal and written English communication skills.
  • Basic computer knowledge and typing proficiency.
  • Strong listening and problem-solving abilities.
  • Excellent interpersonal and customer-handling skills.
  • Positive attitude, patience, and willingness to learn.
  • Ability to handle customer queries professionally.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

  • Commuter assistance
  • Food provided
  • Health insurance
  • Life insurance
  • Provident Fund

Application Question(s):

  • How much do you rate your English communication skill out of 10?
  • How many months of experience do you have in calling related roles?
  • What's your last in-hand salary ?
  • Are you ok with the sales role with higher incentives ?

Education:

  • Bachelor's (Preferred)

Language:

  • English (Preferred)

Location:

  • Dwarka, Delhi, Delhi (Preferred)

Work Location: In person

Skills Required

Customer Support Sales 12th Pass Good English Communication Customer Queries Customer Satisfaction Service Quality CRM Systems Issue Resolution Customer Service Customer Handling Health Insurance

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Job Type

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aaryanam bpo

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