CUSTOMER SUPPORT CHAT

Job description:

Job Title: Customer Support Executive – Voice & Chat Process
Location: Noida, Sector 62 (Work from Office)
Position Type: Full-TimeWork Mode: OnsiteShifts: Rotational

Key Responsibilities:

• Handle customer queries via chat (80%) and voice (20%) channels.
• Deliver excellent service and resolve issues effectively.
• Communicate professionally in English and Hindi.
• Log interactions accurately and escalate complex concerns when needed.
• Adapt to varied customer interactions in a fast-paced environment.

Requirements:

• Education: Graduate in any discipline.
• Experience: Freshers and experienced candidates are welcome.
• Language Skills: Excellent spoken and written English & Hindi.
• Assessment: Must clear Versant-4 or equivalent with a minimum score of 5.

Important Notes:

• Interview Call: Mandatory to answer; expect a call within 3–5 days.
• Walk-in Interview: Must be able to attend in Noida Sector 62 if shortlisted.
• Only apply if you're located nearby and the budget aligns with your expectations.

Job Type: Full-time

Pay: ₹14,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Rotational shift

Supplemental Pay:

• Performance bonus

Ability to commute/relocate:

• Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Location:

• Noida, Uttar Pradesh (Required)

Work Location: In person

Speak with the employer
+91 9176682000