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Customer Support Associate - International Voice Process - Freshers Hiring

Customer Support Associate - International Voice Process - Freshers Hiring

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Conduent

0 - 4 years

0 Lacs

karnataka

Posted:1 month ago| Platform: Shine logo

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Skills Required

customer service good english verbal written skills issue escalation

Work Mode

On-site

Job Type

Full Time

Job Description

As a fresher interested in Voice Process (Inbound calls) and willing to work in night shifts according to US time zones, you will have the opportunity to utilize your good English verbal and written skills. Preferred candidates for this role are those who are eager to work in the International BPO Industry. In this position, your key responsibilities will include: - Providing product and service information to customers. - Identifying and escalating issues to supervisors. - Responding to customer issues promptly within the defined Turn-Around-Time (TAT). Qualifications required for this role include being a fresher with an interest in the Voice Process, willingness to work night shifts, and possessing good English verbal and written communication skills. The company offers benefits such as health insurance, life insurance, and Provident Fund. The work location for this full-time job is in person. If you are interested in this opportunity, please feel free to speak with the employer at +91 6364888457.,

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Customer Support Associate - International Voice Process - Freshers Hiring